Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, effective bundle and upsell features, and competent customer support. They value its seamless integration with Shopify, customization options, and analytics dashboard for data-driven decisions. Regular updates based on merchant feedback and reported increases in average order value and sales are also highlighted. However, some merchants desire more customization features.

March 12, 2023

Such a great app, and the 24/7 support is a great help. They answered all my questions and helped with in minutes.

My Baby Stroller
United Kingdom
About 2 hours using the app
PickyStory replied March 13, 2023

Thank you for this amazing review. Happy growth with PickyStory!

November 12, 2021

I'm just starting to use this app. So far it seems pretty intuitive and the customer help is great! Looking forward to using this further.

Aurum79 Beauty
United States
About 2 hours using the app
PickyStory replied November 12, 2021

Thank you for this incredible review. Happy growth with PickyStory!

July 25, 2022

I had trouble with installing the bundles on my site and leizel was super patient and helpful in trouble shooting my issues and helping me to installing everything in my store.

Skynnify
Australia
About 2 hours using the app
PickyStory replied July 26, 2022

Thank you for this amazing review. Happy growth with PickyStory!

Edited January 20, 2023

The Build Your Own Bundle feature was extremely buggy for us. Even after walking through it with an agent (who was very nice), we still couldn't get it working. The style customization options are limited (too limited for our needs). We didn't try any of the other features.

Art of Play
United States
2 days using the app
PickyStory replied January 21, 2023

Thank you for the review. Our team tried to work with you on creating a bundle builder experience on your website but we never had a chance to get to the customization part or to test the usability. We would be happy to work with you on setting up the deal.

We reached out to you directly to continue the setup.

PickyStory team

June 28, 2022

I used this app to create a bundle for my prints (buy 2 and save 20%) - the customer service agent was really helpful on the online chat and walked me through the whole process. Thank you! My only issue would be that the bundle does not show up on the main product page, only underneath the products affiliated with the bundle when the customer clicks onto them.

thesundaystudio.design
United Kingdom
2 days using the app
PickyStory replied June 28, 2022

Thank you for your review. We can definitely help you set up the bundles in the way that you described. We have sent you an email to book a call with us for that matter :)

Anna,
Head of Support

December 9, 2022

Great service from the customer support and the app is working great! I highly recommend the app to every store.

One Design Center
Sweden
About 2 hours using the app
PickyStory replied December 9, 2022

Thank you for this amazing review. Happy growth with PickyStory!

May 10, 2022

Best customer service I have seen on an app yet. answered, helped, explained and completed in under 10 minutes!

Pure Adrenaline Motorsports
United States
About 1 hour using the app
PickyStory replied May 10, 2022

Thank you for this great review. Happy growth with PickyStory!

October 1, 2021

the support I get from this app is outstanding every time. Super responsive, fast and patient to deal with my thousand of questions. The app per se has lot of features I still have to explore but for now it seems to be the best one out there!

Biocasa
Australia
About 1 hour using the app
PickyStory replied October 1, 2021

Thank you for this awesome review. Happy growth with PickyStory!

December 5, 2021

Just downloaded this app and had some minor issues but they were resolved within minutes by Alex! Great customer service. Will happily continue to use this app.

Barx Dogs
Netherlands
About 1 hour using the app
PickyStory replied December 5, 2021

Thank you for this incredible review. Keep growing with PickyStory!

May 18, 2022

Customer support is excellent!! I'm just starting out using the app and on the face of it, it seems to do everything I need and more. Roziel Amor in the customer support team was brilliantly helpful. The only slight snag at the moment is that combo products don't automatically go 'out of stock' if a component isn't available - it's just the 'add to cart' button that stops working, without explanation to the customer. That's the only reason I'm not giving it a full 5 stars. They do say they are working on that aspect though, so fingers crossed they'll have it cracked soon! Thanks for your help Roziel - your service was 5 stars! :)

TUM TUM TOTS
United Kingdom
About 23 hours using the app
PickyStory replied May 18, 2022

Thank you for this review. Keep growing with PickyStory!