Reviews (1,101)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing website professionalism with customizable labels and badges. It's seen as cost-effective, improving customer engagement through tailored marketing messages and product displays. Key features include a variety of designs, flexible placement options, and advanced customization like stock-level-based labels. The app integrates seamlessly with various themes, is user-friendly, and performs reliably. Customer support is highly praised for quick responses and effective problem resolution, with team members like Jena, Sean, Jolie, and Mabel frequently mentioned. The live chat feature is also valued for immediate support.

July 3, 2023

Tech support for the app was responsive and solved my issue (user error) quickly. And the app does what it says it does. 10/10

AZ Queen Bee
United States
5 days using the app
BSSapps (by BSS Commerce) replied July 4, 2023

Thank you for your 5 star rating!

We're thrilled to hear that our tech support was responsive and quickly solved your issue. We're also delighted to hear that the app does exactly what we claim it does.

We genuinely appreciate your feedback - thank you!

Edited October 16, 2020

Very easy to use and install, with everything you need! The support team is awesome and help whenever you need. 5-stars is not enough!

Clube Importador
Brazil
5 days using the app
BSSapps (by BSS Commerce) replied October 23, 2020

Your words make my day and thank you for your patience with our app although there was a small problem at first.
Really appreciate it!

July 6, 2021

Is a great app display discount/sale badges on our website. It is very easy to fix and display badge. And the support team is easily communicate to help with a quick reply

PRIVATE STITCH
Malaysia
5 days using the app
Edited August 23, 2022

Good app I used it, works perfectly for me. They have a good customer support team. Thanks to their immediate problem-solving support team, issues can be solved quickly and efficiently. A big thanks to Jena Nguyen, Phan Thanh Son, Nguyen Van Ninh and Pham Van Hoanfor her quick support

Perfume Scents
United Kingdom
4 days using the app
Edited December 29, 2021

The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!

contarmarket
United States
4 months using the app
BSSapps (by BSS Commerce) replied December 19, 2021

Dear,

Kindly receive our sincere apology for your experience and for our delay in response during the weekend.

When we came back to work today, we immediately checked the issue and informed you via ticket #39770. Can you kindly check and allow us to fix your experience.

Thank you so much.

Best,

Steph and the team.

September 26, 2023

Used to create SALE labels across products and collections for our End of Summer Sale. The app is very easy to use & robust enough to implement right away for a release on the day.
I used a product tag to target products and was pleasantly surprised by the various layouts and labels available, but also the ability to upload custom badges to echo your branding perfectly.
Devs team are quick to tweak their script, and Jolie was very friendly - but beware they aren't on GMT timezone.

Agriframes
United Kingdom
4 days using the app
BSSapps (by BSS Commerce) replied October 3, 2023

Thank you for your wonderful 5 star rating!

We are impressed that you were able to use our product to create SALE labels quickly and efficiently, and appreciate your compliments on the various layouts and labels available, as well as the ability to upload custom badges. We are also delighted to hear that development team is quick to respond and the friendly customer service.

We appreciate your kind words!

April 3, 2023

Top rate service, within 10 minutes of contacting them for help, Jennie and the technician Nhat Hoang Ngoc were able to resolve the issue I was having. This is great as there is no messing about having to rewrite code, just sign in using your Shopify url and everything is linked. I have only created a label but it was simple to do and to attach to the products.

Genuine Scottish Knits
United Kingdom
4 days using the app
BSSapps (by BSS Commerce) replied April 3, 2023

Thank you so much for your 5 star rating and kind words! We are pleased that our customer service was able to help you out and that setting up your orders and labels was easy and fast. We strive to exceed customers’ expectations, so we are glad we could do that for you! Thank you again for your feedback and rating.

December 10, 2021

Very good ap. easy to use and when support is required, they are there to support you. we are using in a lot of stores. Highly recommended.

Valentina Osorio - Imagen Efectiva
Colombia
4 days using the app
BSSapps (by BSS Commerce) replied December 15, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 31, 2021

I used this app for labels and badges. Very useful and good app. I have tried other apps with a similar purpose but this is far the best. Customer care also helped me to resolve my issue within a short time.
Would recommend it to use. Very useful and great app.

JANYAS CLOSET
India
4 days using the app
BSSapps (by BSS Commerce) replied November 2, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 7, 2023

great app with several useful functionalities . easy interface in the backend to setup options
great support too!

Shop On Line Happy Casa Store
Italy
4 days using the app
BSSapps (by BSS Commerce) replied August 11, 2023

Thank you for your 5-star rating!

We are glad to hear that you appreciate our great app with its several functionalities and easy-to-use interface in the backend.

We're also glad you recognize our great support!