BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,179)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating and managing custom labels and badges, noting its intuitive interface and cost-effective pricing, including a free plan. It offers customizable features and integrates seamlessly with Shopify, maintaining website performance on both desktop and mobile. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently praised for quick and helpful service, even with broader theme-related issues.

November 17, 2022

Downloaded app to help highlight Black Friday deals to customers on site with labels. Easy to use app with plenty of features and rules which gives you plenty of control and makes it integrate really well with our site. I had a few tweaks I wanted to work with our theme on product pages - Jennie and dev Phan Thanh Son were brilliant and went above and beyond to help and get everything done we asked for in terms of customisation. Would highly recommend!

DW Tool Shop
United Kingdom
9 days using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 29, 2023

Highly recommend the app. Did exactly what I needed on my site. Had a little issue on initial install. But contacted support, and Jennie and the technician, Hieu Vu Minh where quickly to my aid, and corrected the issue immediately.
That's what you call "Good Customer Service" in a time when its not really given anymore! Thank You

sheepbridgeinteriors
United Kingdom
9 days using the app
Tech Arms (by BSS Commerce) replied April 3, 2023

Thank you so much for your 5 star rating and kind words! We really appreciate it, and we're glad to see that the customer service was up to your standards. You were so kind to note the exemplary effort of our team members. We look forward to continuing to provide you great service and an excellent experience!

October 1, 2021

This app has some glitches/nuance to it but the support team was incredibly helpful and responsive in helping with my requirements

Ecoy
Australia
8 months using the app
Tech Arms (by BSS Commerce) replied October 1, 2021

Thanks for your patience with the app and we're happy that the app works well now.

Please enjoy the app!

September 18, 2023

This app is very easy to install and use. The label selection is great, and they look beautiful, not tacky. There are also badges and banners and pop-ups. So there are a lot of features to promote your sales.
But more importantly, the customer service is wonderful. They will help you if you have an issue or a question. Just be aware that, if you are in the USA, they are half way around the world, so your day is their night. They will respond promptly during their working hours during the week, not weekends. So just be patient. They are very helpful and gracious.

AngelCat Inspiration
United States
8 days using the app
May 31, 2022

We are trying this app out on the free version. At first the label wasn't showing up on the product page images as intended but after reaching out to BSS Commerce support, Jinny (supporter) and The Huy (technician) corrected the issue. The overlay/label is showing up as advertised over product images. Thank you!

LA Style Rush
United States
8 days using the app
Tech Arms (by BSS Commerce) replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 27, 2022

Good app for creating multiple labels. Fast and friendly customer service for Jena and great execution on integrating with my broadcast theme from Nguye.

Breo
United Kingdom
8 days using the app
September 22, 2021

The app is very flexible, We will use it a lot to place labels. Support help get the product page label to show in the perfect spot with our theme. Highly recommend it.

PrimeWines
United States
8 days using the app
Tech Arms (by BSS Commerce) replied September 23, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 31, 2023

The app support was quick and helpful with the adjustments related to the compatibility with our theme.

Mano emalis
Lithuania
7 days using the app
Tech Arms (by BSS Commerce) replied June 7, 2023

Thank you so much for your review!

We are glad to hear that our team has been supportive to resolve your issues.

Appreciate a lot for your saying!

October 27, 2023

Overall is pretty good. Does what we expected. We only use the badge feature now. The UI of the app can be more clean and user-friendly. But their support team is really good, quick response, resolved our problems quickly and well.

TEVADA Tarot
United States
7 months using the app
August 8, 2023

App is good, lost one star as it can be a little buggy in terms of caching and you do sometimes have badges/labels showing up in random places BUT I can't fault the customer service. Response within 30 mins always and usually a fix 30 mins later. Jena is particularly amazing. Reasonable value for money too. I recommend.

Boori UK
United Kingdom
7 months using the app
Tech Arms (by BSS Commerce) replied August 11, 2023

Thank you so much for your kind words!

We are glad to hear that you have had a good experience with our customer service and appreciate all the compliments about our agent.

We are glad to hear that you are recommending us and appreciate your feedback.