BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,180)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating and managing custom labels and badges, noting its intuitive interface and cost-effective pricing, including a free plan. It offers customizable features and integrates seamlessly with Shopify, maintaining website performance on both desktop and mobile. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently praised for quick and helpful service, even with broader theme-related issues.

April 12, 2022

The lack of customer support has made this a 2 star app for me. I have ran into issues on 2 occasions now where it's not displaying on my theme and both times it has taken me multiple messages on separate days to get one reply from them.

Fc Sports
United States
About 1 month using the app
Tech Arms (by BSS Commerce) replied April 13, 2022

Dear,

So sorry for hearing about the problem. We'd just had a long national vacation and the response might have been a bit delayed.

Once we received your email, our team quickly reached you via email to fix the problem right.

Hope you can give us a chance to support you.

Best,

BSS Commerce Team.

Edited March 10, 2022

They surely help me a lot. Especially, Gigi as the supporter and Tien Loc as the technician, I told them what I needed and they reached out immediately even it was their off-time. I really appreciate all that. Because we literally have 7 other Shopify stores waiting to use this APP. Our theme doesn't work well with the app, but now it's all good, I get help very timely and they're patient too. I'd recommend this APP for sure. What I like about this APP is that they allow me to use customized images too. And they're free for what i need the most!!!

EcoFlow Australia
Australia
1 day using the app
Tech Arms (by BSS Commerce) replied March 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 29, 2023

Great customer service and does exactly what we need!

Aero Elite
United Kingdom
1 day using the app
Tech Arms (by BSS Commerce) replied October 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

July 1, 2020

Fantastic App! Really easy to use and allows us to customise our own labels.

Tech team is amazing as they helped me fix an issue straight away!

Vital Pharmacy Supplies
Australia
1 day using the app
Tech Arms (by BSS Commerce) replied July 1, 2020

Thank you for your review.

We're happy our assistance makes you satisfy.
Provide helpful apps and support to all customers is that what we want to achieve.
We will improve our apps day by day to match more customers' requirements.
Thank you for choosing and trusting us.

September 7, 2022

I installed this app on our store, we had some layout issues as our theme was not 100% compatible, but this was no issue at all. The team at BSS Commerce were very quick to reply via chat and help me out. Jena Nguyen arranged for her developer Nguyen Khac Hiep to jump into our shopify admin and fix the issue promptly. The app is now working and performing perfectly with no issues. I am very happy with the team and service that I received and I can not recommend this app more.

Big On Shoes
Australia
1 day using the app
November 16, 2023

excellent

GAZZAZ
Saudi Arabia
About 23 hours using the app
Tech Arms (by BSS Commerce) replied November 20, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

October 15, 2020

"Extremely useful app, because you can change labels on the product photos easily and save lots of time with it. It is very user friendly, easy to navigate and it has a forever free plan as well. The support is super friendly. Very recommended."

IONICKISS™ Slovenija
Slovenia
About 23 hours using the app
Tech Arms (by BSS Commerce) replied October 23, 2020

Thank you.
You are definitely right about our Product Labels & Badges Pro app. FREE and helpful forever!

August 3, 2023

Excellent customer service and excellent features in this app! Give this one a go! Trust me, you will not regret it!

HVAC DIRECT Pty. Ltd.
Australia
About 22 hours using the app
Tech Arms (by BSS Commerce) replied August 7, 2023

Thank you so much for your 5 star rating!

We really appreciate it - it sounds like you loved our excellent customer service and features! We're so glad you'd recommend us to others - thank you!

September 19, 2023

Hemos empezado a utilizar la aplicación Product Label & Badge para nuestra tienda online y estoy muy impresionado. Sobre todo con su atención personalizada y rápida.
Es un gran producto, fácil de usar y sencillo. Recomiendo sin duda la aplicación Product Labels & Badges.

Deeply - France
Spain
About 22 hours using the app
Tech Arms (by BSS Commerce) replied September 22, 2023

Thank you so much for your 5-star rating!

We truly appreciate your kind words about our Product Labels & Badges app. We are very happy to hear that you have enjoyed its ease of use and personalized attention. We strive to always provide the best service possible, and your feedback helps us work towards that goal.

Thank you again for sharing your experience with us.

February 18, 2022

App works well, and allows me to highlight some key selling features easily. I had a small issue with badges appearing in an odd place, but Amber and Hoang fixed it very promptly.

Motioncare
United Kingdom
About 21 hours using the app
Tech Arms (by BSS Commerce) replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!