BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,162)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create and manage custom labels and badges, enhancing online store aesthetics and marketing. It features an intuitive interface, cost-effectiveness, and seamless Shopify integration. The app supports both desktop and mobile use, with options for uploading custom artwork and using design templates. Merchants also praise the responsive and professional customer support team, accessible through multiple channels.

August 3, 2022

The team were very responsive and got the work done quickly. They responded on emails and managed to get the work done as requested in a short time frame

Apotheca Beauty
Kuwait
Over 1 year using the app
June 8, 2023

Easy to use app and great customer support. Our theme turned out to not be 100% compatible with the app. We needed direct support regarding a discount that was active in our shop that day. Jennie replied right away and made sure our case would be handled with priority. The problem was fixed within an hour!

SEABASS official
Netherlands
Over 1 year using the app
Tech Arms (by BSS Commerce) replied June 15, 2023

Thank you so much for the 5 star rating!

We're so pleased to hear you found our app easy to use and enjoyed our great customer service. We're glad to hear our agent was helpful in ensuring your issue was handled with priority and you were pleased with how quickly it was resolved. We appreciate your feedback and value your business.

February 15, 2023

Been using the app for a while, works great and user friendly. The app support is very quick with resolving the issue. Jena Nguyen always has been super helpful and thanks again for the devs, Nguyen The Huy and Cao Nam Truong for your quick fix!

Minimax
Australia
Over 1 year using the app
Tech Arms (by BSS Commerce) replied February 23, 2023

Thank you so much for the 5 star rating. We appreciate your positive feedback about the ease of use, along with the support you have received. We are very pleased that Jena Nguyen was able to help you and thank you for recognizing the quick fix by Nguyen The Huy and Cao Nam Truong. Your review means a lot to us!

September 14, 2020

One of the best label apps in the App Store. I had a small teensy technical issue with my theme and they got it fixed for me within 24 hours and the app itself is so versatile. Works much smoother than similar apps I’ve tried as well!

Atomic Wildflower
United States
Over 1 year using the app
Tech Arms (by BSS Commerce) replied October 5, 2020

Thanks for using our app out of many options out there and happy that you love it!

November 30, 2022

Very happy with this app. We've been able to add a Made in Canada logo to a bunch of our products so that customers can easily find the locally made products. We've also used it to create product banners so that customers can find sale items and best-sellers. It's been really helpful to get certain products to stand out. We also had an issue with how the badges were showing up in our collection pages but thankfully Jennie and Jennie and Nguyen Kim Tung were quick to help me fix it. It's easy to use and the support team is incredible!

The Montessori Room
Canada
Over 1 year using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited October 23, 2024

10/5 stars!! I had some technical issues hiding the badges on some placements and Jena from the support immediately came to my assistance and sent over a request to the developer team.

I've been running Shopify stores for the last 5 years and have used countless apps since the beginning but this has to be the absolute best experience when it comes to customer care.

Keep up the good work. This app will play a crucial part in showing our different offers properly to our customers.

I could not be any happier!

MyBlend
Sweden
Over 1 year using the app
Tech Arms (by BSS Commerce) replied March 24, 2023

Thank you so much for your 5-star rating! We are truly grateful for your kind words and we are so thrilled that we could help you with those technical problems. It's always our goal to provide the best customer service and experience, and we are glad that we have achieved that for you. We look forward to being your go-to app for your Shopify stores and are here to assist you whenever you need us. Your support and rating mean so much to us and we thank you for that.

December 4, 2020

Great app! Simple to onboard and create the labels that I needed. Had a few display issues due to the custom theme on my store but the customer service team rendered help and was amazing.. Thank you, Stephanie, for the excellent service, your time and patience!

Hot Pot Belly
Singapore
Over 1 year using the app
October 26, 2020

I used this app to display a badge on some specific products and it's definitely a must-have; very easy-to-use, powerful, and customizable tool. And the cherry on the cake: the support team is just awesome; very efficient, nice, and very responsive!

Roselayette
France
Over 1 year using the app
Tech Arms (by BSS Commerce) replied October 30, 2020

Your website is lovely and I believe that the labels will help the products sell even faster.
Best,
Stephanie.

March 17, 2021

Great support by Stephanie who helped me making sure that my badges looked nice and professional across several devices, very responsive and I got it all done in a few hours. highly recommended.

EveryCake.co.uk
United Kingdom
Over 1 year using the app
September 18, 2023

The BSS staff is very friendly and their support is great, not to mention that the Labels & Badges function of their app is simple to use and very reliable.

Moto-Rad
Mexico
Over 1 year using the app
Tech Arms (by BSS Commerce) replied September 22, 2023

Thank you so much for your 5 star rating!

We are so pleased to hear that our staff is friendly and our support is great. We are especially glad that you find the functions of our app simple to use and reliable.

We truly appreciate your feedback!