Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product marketing and customer engagement by highlighting products and sales. They value its variety of templates, customization options, and ability to display different messages to various customer types. The app is praised for its user-friendliness, seamless Shopify integration, and affordability. The customer support team is noted for their quick and effective problem-solving. The app's performance is good with minimal technical issues, making it recommended for its value, features, and excellent customer support.

March 22, 2022

I used this app to help me do label and dev team support so good.
Thank you Gigi, Jinny and dev Tá Cường that help me alot

Supersports Vietnam
Vietnam
11 months using the app
BSS Commerce replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 28, 2021

Very friendly customer service assistant in replying and assisting me to solve problem, even free plan is good enough to cater my need.

Projetwear
Malaysia
11 months using the app
August 3, 2021

This app is wonderful. Adds a lot of interesting labels to keep customers engaged and is free to use.

UglyXmassTees
United States
11 months using the app
BSS Commerce replied August 24, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 3, 2021

The app works very well and the support is fantastic. I had issues initially setting things up, but Gigi helped me solve them quickly. Well done!

Kabana Shop
Australia
11 months using the app
BSS Commerce replied August 24, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

February 13, 2023

The customer support at BBS Commerce has been second to none.

- Very fast reply, accurate communication.
- Very accurate problem solving.
- They take great care in solving the customer request.

The Product Labels are a helpful extra product information / sales incentive.

My issues where:
- sync placement of product label in app and in web shop. * Solved *
- make sure labels appeared on all the pages I wanted. * Solved *
- be able to turn off labels shown on mobile pages. * Not solved. Added to request new features.

The app has a fair pricing.

Best greetings to Jena Nguyen and dev Nguyen Kim Tung for helping out.

ebiketech
Norway
11 months using the app
BSS Commerce replied February 15, 2023

Thank you very much for your 5 star rating! We are so glad to hear that you have had positive experiences with our customer support and found our product labels and pricing to be satisfactory. We also appreciate that you took the time to provide us with valuable feedback on your issues, so we could continue to improve our service. We wish you all the best with your business!

Edited November 24, 2022

Amo esta App! Nos ahorra mucho tiempo de edicion! La utilizo en mi pagina web Lottie urbano y me da muy buenos resultados! El soporte es Buenisimo! Primero me atendio Tran Duc Nam y luego Jena Nguyen. Fueron muy rapidos y amables! La atencion fue por whatsapp lo cual me parece super productivo y eficiente! Empece con la version gratuita y conforme fui mejorando mi web, hice upgrade a la version de paga y lo valio! Ahora utilizo Labels en la mayoria de mis productos! I love this app! It saves us a lot of time! I use it on my e website Lottie Urbano and it gives me very good results! The support is great! First timeTran Duc Nam attended me and this time Jena Nguyen. Both were very fast and friendly! The attention was through WhatsApp, which I find super productive and efficient! I started with the free version and as I improved my website, I upgraded to the paid version and it was worth it! I now use Labels on most of my products!

Lottie Urbano
Peru
11 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 17, 2022

i would like to thanks the guy from Bsscommerce his name Gigi he was very friendly and helpful he fix my issue and fix my label problem .Thank you so much

Amazoline Store
Canada
11 months using the app
BSS Commerce replied January 18, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 9, 2022

We have used the Pro version and we're happy with the options offered. I'd suggest adding more badges for regional campaigns that are getting popular in SE Asia like: 11.11 Sale, 9.9 Sale etc, National Day Sale etc. After I installed the app, the labels did not display properly. I contacted customer service via WhatsApp. Jena Nguyen and the dev Phan Thanh Son solved the issue quickly. Creating your own labels is very easy and they look professional.
Overall, I recommend using this app.

iRUN Singapore
Singapore
11 months using the app
November 28, 2022

10/10 great product aswell as great service. Thanks to Jennie Nguyen Van Ninh for giving me great assistant!

Cardcenter
Norway
11 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 18, 2022

Nice software and solutions to problems quickly. Jennie and dev Tran Duc Nam spent several hours addressing the issue in your case.

dannitoni.com
United States
10 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!