BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,179)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating and managing custom labels and badges, noting its intuitive interface and cost-effective pricing, including a free plan. It offers customizable features and integrates seamlessly with Shopify, maintaining website performance on both desktop and mobile. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently praised for quick and helpful service, even with broader theme-related issues.

Edited August 25, 2021

Great performance. Great customer service and support. I had an issue with the apps and their technicians jumped on it right away and fixed it to my satisfaction.

Schwarzman Export Import Co.
United States
About 2 months using the app
Tech Arms (by BSS Commerce) replied August 26, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited January 5, 2023

First time using this app and I have found most of the options to be really good. I did have a glitch issue where one of my product labels were randomly placed one the front left of my home screen on desktop. However as soon as I noticed and emailed support. Both Jena Nguyen and dev Nguyen Van Ninh sorted it all out for me. Super promptly after providing them some screenshots and access to my store. Really pleased with how quickly the issue was resolved. As well as their professionalism. Thanks a lot

Hey Polly
Australia
About 2 months using the app
Tech Arms (by BSS Commerce) replied January 5, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 9, 2023

Awesome app that does exactly what we need! Ran into some formatting issues with our theme and customer support fixed it within hours. Great customer service!

Dually Wheels Canada
Canada
About 2 months using the app
Tech Arms (by BSS Commerce) replied May 10, 2023

Thank you so much for your 5 star rating! It's so happy to hear that you found our app awesome and you were especially impressed with our customer service! We are grateful for your feedback and appreciate your support.

February 16, 2021

The support for this app is brilliant! I was helped extremely fast. The lady was lovely. The app itself, works great, exactly what I was after. Thank you so much!

Petoogle
Australia
About 2 months using the app
December 28, 2022

I tried many apps and this one worked best of all of them. Others had issues or hard to set up. Support is awesome too

Conveying & Hoisting Solutions
Australia
About 2 months using the app
Tech Arms (by BSS Commerce) replied January 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 27, 2020

At first the App was not working the way I had hoped for, but as soon as I clicked the chat button, Stephanie was there to help and got my problem corrected almost immediately. Will be using this program again, just because the customer service was fantastic.

calijanejewellery
Australia
About 2 months using the app
Tech Arms (by BSS Commerce) replied October 30, 2020

Thanks very much for your feedback and for using our app.
Not only is the customer service helpful, but we also promise that the app now works exactly the way you wanted it.
Enjoy ;)

July 6, 2021

Easy app, great customer service, they helped me position my badge exactly where I wanted to be on my product page ! Again, thank you :)

Sharkcootery
Canada
About 2 months using the app
August 30, 2023

Great product, flexible enough to make lots of labels and badges. Lots of testing required to get correct sizes on desktop and mobile (different setting required) and to ensure priorities are correct when multiple conditions are true. very happy with the product and the query support I received.

Chartley Chucks
United Kingdom
About 2 months using the app
Tech Arms (by BSS Commerce) replied September 6, 2023

Thank you so much for your 5 star rating!

We're so glad that you are pleased with the product and the support you have received.

Your feedback is greatly appreciated!

August 15, 2020

Great app! ;) And support

FineRadioShop
United Kingdom
About 2 months using the app
Tech Arms (by BSS Commerce) replied August 19, 2020

Thank you so much and we are always available whenever you need help in the future.

Edited July 12, 2021

I highly rate this app. I experienced an issue whilst adding a label to a selection of product images. I WhatsApp Gigi who replied almost instantly saying she’d look into it (she’s so lovely). In no time at all the problem was resolved! I’m super impressed. Thank you so much again, Gigi!

Jimmy Stuart
Australia
About 2 months using the app