Reviews (1,069)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable marketing tools, such as personalized messages and labels tailored to different customer segments. It is noted for its affordability, wide range of templates, and ease of use, making it a cost-effective choice for aligning marketing materials with brand aesthetics. The app allows for easy placement of labels and badges, supports promotions based on criteria like stock levels or sales events, and integrates seamlessly with websites. The support team is highly praised for their efficiency and responsiveness, often helping with issues beyond the app’s direct functionalities, enhancing merchant operations.

February 16, 2023

Jolie Nguyen and Dinh Trong Linh were incredibly helpful sorting out the label sizing for me! I sent a request for help late on a Friday afternoon and the response was still prompt and the team sorted out labels for me on Monday just as they said that they would. This has helped me increase the traffic to those pieces on the website that are low stock which is exactly what I was hoping for so thank you so muchJolie Nguyen & Dinh Trong Linh for you efforts!

Wit Style Fashion
Australia
7 days using the app
BSSapps (by BSS Commerce) replied February 23, 2023

Thank you so much for your 5 star rating! We are so glad to hear that Jolie Nguyen and Dinh Trong Linh were helpful in sorting out the label sizing for you. We will continue to strive to provide prompt and reliable service to all our customers. We are happy that we were able to increase the traffic to those pieces on the website that are low on stock. Thanks again for recognizing our efforts!

January 30, 2023

I have installed this for my stores to improve product display as well as boost sales. This program performs exactly what it claims. We have a high-level strategy, which is simple and easy to implement.We want to hide the badge on the product page while using the Free version of the app after first installing it. For my stores, Jennie is my main customer support. She and the tech guy Cao Nam Truong were able to tackle the problem quickly and effectively; the difficulties were resolved within 2 hours of being reported.

The app is presently working flawlessly on our website, and we are extremely pleased with it. Creating your own labels or badges is very easy and they look professional. Support is also very helpful and they fixed all problem quickly. I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more.

Thanks, BSS Commerce team. I'd strongly advise anyone wishing to show labels and badges on their items to use them.

Olivia Jewellery
Australia
7 days using the app
BSSapps (by BSS Commerce) replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited February 22, 2023

Really satisfied with the app. While setting it up the labels were not seen but with the help of the support team, Jennie and Cao Nam Truong, quickly resolved it. They responded to my issue promptly, and the developer fixed the problem within a few hours. Jennie kept in touch to ensure everything was running smoothly, and I'm extremely satisfied with their service. I like using this app for building trust with the customers. The app is excellent, and I would recommend it to other Shopify store owners.

BROWSLUV
Germany
7 days using the app
BSSapps (by BSS Commerce) replied February 23, 2023

Thank you so much for the 5-star rating! We are thrilled that you are enjoying the app, the support team, and the trust with customers it brings. We couldn't be more pleased that you would recommend our app to other Shopify store owners. We appreciate your support!

October 10, 2022

From the moment I installed the application, Jena Nguyen and the developer Nguyen Van Ninh helped me a lot, answering my questions and quickly finding solutions to my needs. It is a team that stands out, not only for its efficiency and professionalism, but also for its friendly and cheerful treatment at all times. The application is very intuitive and works correctly.
Totally recommended! Thank you Jena and Nguyen!!!

Bepapaia
Spain
6 days using the app
BSSapps (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

November 26, 2021

Fantastic App! BSS Commerce Support Team offers great communication & plenty of supports for my shop.

Chico Hobby
Hong Kong SAR
6 days using the app
BSSapps (by BSS Commerce) replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 20, 2021

We've just started with the free plan and support has been very helpful. They created a badge for me very quickly and with great response time to all my emails.

Vegan Grocery Store
Australia
6 days using the app
BSSapps (by BSS Commerce) replied September 22, 2021

Great thanks from Amber and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 21, 2021

Awesome app! Very easy to use and it definitely improved our customer's experience on our website. Had a few issues initially but their support was very helpful and they resolved my problems immediately. Definitely recommend this app!

JBK International
United States
6 days using the app
October 19, 2021

It was a great help with the customer support, Gigi and the technical support, XuTho. Highly recommend to anyone if you don't know much about the coding.

The Health Store Hong Kong
Hong Kong SAR
6 days using the app
BSSapps (by BSS Commerce) replied November 2, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited April 5, 2023

After using this app over a month, i would rate it as 1 star or below as a matter of fact - the labels randomly changes sizes without even you knowing and it costed us aot of sales recently as the labels across all the products were covering literally the whole product images - not letting customer view the actual product image - and it only happened only on mobile devices. would not recommend this app - get a better option out there if you can

The Blingspot Studio
Pakistan
6 months using the app
BSSapps (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 6, 2022

Great app. The free version works perfect for a small catalog. Gigi from customer support was super helpful and quick.

Mendoza 57
Mexico
6 days using the app
BSSapps (by BSS Commerce) replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!