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Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and variety of customizable labels. They value the ability to upload custom labels, even on the free plan, and have seen increased conversions due to clear indications of popular or discounted items. The app is compatible with various themes and apps, and the support team is praised for their responsiveness. While the free plan meets many needs, the paid version offers more features. Its consistent performance and reliability make it a top choice among merchants.

August 18, 2021

It is a very easy-to-use interface, and the support team is always available to assist. For instance, we had issues with the layout of our labels on the web design, and the support team instantly resolved it. Bravo, keep it up!

United Arab Emirates
Over 3 years using the app
Smartify Apps replied August 24, 2021

Thank you for the review 😊 If you still need our help, please don't hesitate to let us know.

May 4, 2023

Really easy to use app, but most importantly, when I did run into an issue due to the theme of my site, the team were INCREDIBLY quick to respond and get it resolved. I was so impressed by their customer service- thank you!!

Acorn Lane
5 months using the app
August 25, 2020

Very useful app to highlight promotions, pre-orders and sales with product labels. Required some assistance with the label display and it was dealt with very promptly and efficiently.

Duck Barn Interiors
United Kingdom
Over 3 years using the app
Smartify Apps replied December 11, 2020

Thank you for leaving a 5-star review! We're glad to know that you enjoyed your experience with our app.

Edited March 7, 2023

Julia really helped me with the urgent problem I had. She was efficient and got amazingly quick responses. I will definetly keep using this app, it helps incredibly.

Wild Foods
About 2 years using the app
April 8, 2018

Good app, and the support team is very helpful.

Over 3 years using the app
July 31, 2017

Great App. Some difficulties implementing, but the support team was very quick to respond and to fix the issue.

Madana Yoga
About 3 years using the app
January 2, 2018

Overall, the app is very good. It achieves its purpose of helping put labels / stickers onto products and collections, for things like "on sale", or "out of stock".

The one bad thing is, the UX/UI is a bit confusing, so it took a bit of effort to get the outcome I wanted. However, the SecomApp team was very helpful and responsive by email and ensured that all my questions were answered and even helped directly apply changes to my store, so their service made up for the bad app design.

Raynie Phelps
United States
About 3 years using the app
Edited March 9, 2023

Doesn't seem to be any support during EU business hours. Simple problems can take a few days to get resolved because of the time difference..

Updated 9th March 2023: The new version of the app is much better and reliability is great. Support requests also answered quickly.
United Kingdom
About 3 years using the app
Smartify Apps replied November 18, 2021

We are sorry for the late response due to the different timezone we have. 🙁 We tried to solve the issue as fast as we could. About your other request, we could not set it because it will affect our whole codings. We hope you sympathize.

January 10, 2022

Best app on SHopify, hands down. They ALWAYS help within 10-15 minutes of a request...and fix the problem every time. AMAZING!

Fortune And Glory - Made in USA Gifts
United States
About 3 years using the app
Smartify Apps replied November 7, 2022

Hi Fortune And Glory!

Thank you for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying our app <3

It fills us with pride to know that our service is valued by your store. We strive to be the best we can be every day!

from DECO Team

July 12, 2023

Looks great in my shop. Easy to install and set up. There are numerous label templates you can choose from. I am using the free plan, which meets my needs for now. Had a glitch with the theme I have, but tech support was immediately available (late at night) and helped me correct the problem.

Rough Bark Knits
About 1 hour using the app