DECO Product Labels & Badges

DECO Product Labels & Badges

Reviews (680)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting product visibility with customizable labels and badges, highlighting features like special offers and new arrivals. It's noted for its user-friendly interface, easy integration, and effective label management, available even in the free version. Merchants can apply labels to products and categories, upload their own designs, and manage label priorities. The app is praised for its robust performance and ease of setup. Customer support, especially from personnel like Rossie, is frequently commended for being responsive and helpful. This tool is appreciated for enhancing online store functionality and aesthetic appeal, leading to increased click-through rates and sales.

September 22, 2023

Not only is the app easy to use, but their customer service (especially Rossie) was beyond amazing!! I had some initial issues installing but their team was able to help me get it installed asap. Definitely recommend!

KESTAN
United States
About 2 hours using the app
PieLab replied September 25, 2023

Hi Kestan,

We're absolutely thrilled to hear about your positive experience with our app and our customer service, especially with Rossie! 😊

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible.

Thanks again for choosing us!
DECO Team

November 2, 2023

After installing the app, product page gallery on mobile devices got frozen and customers couldn't swipe to see more images. After uninstalling the app, this issue got resolved. Looks like the app blocking product page gallery!

My Harmony Tree
United States
2 days using the app
PieLab replied December 6, 2023

Hi Harmony Tree team,

I want to clarify that the issue is coming from theme incompatibility, which means a small component on the product page is incompatible with DECO. Therefore, the product pictures can't be swiped on mobile.

However, this could be solved with our support within 15 minutes.

We understand your frustration in this situation. We try our best to make as many themes compatible as possible. But since there are several themes and many versions, we can't cover it all.

We would deeply appreciate it if you could give us another chance to get this issue fixed. And we will be available as soon as you need.

Best regards,
Julie
DECO Team

July 18, 2023

The customer service is very kind to assist in dealing with the problems encountered and deal with them quickly

唯有機 We Organic
Taiwan
About 1 hour using the app
July 27, 2023

Nice app to use, but what really made it awesome was Julie from the Support team. Such a kind person and she really took her time to help me out! I am not exaggerating when I say that Julie is among the best support I have ever had. Really impressive!

Thank you Julie!

Bucketti
Netherlands
About 1 hour using the app
June 29, 2023

very kind people! I find this app very useful and the team is kind! they also create new customed label for you if you wish so...

Fede & Cultura
Italy
About 1 hour using the app
July 12, 2023

Looks great in my shop. Easy to install and set up. There are numerous label templates you can choose from. I am using the free plan, which meets my needs for now. Had a glitch with the theme I have, but tech support was immediately available (late at night) and helped me correct the problem.

Rough Bark Knits
Canada
About 1 hour using the app
July 31, 2023

Great app, very easy to use, you can upload your own labels or use wide range of those in app's library. Support is very prompt and helpful. Highly suggest

Nikon Store | New Zealand
New Zealand
About 1 hour using the app
September 19, 2023

Great experience and amazing service! Added badges easily and had a small technical issue that was quickly resolved by the tech team.

Blossom Moments
Canada
About 1 hour using the app
PieLab replied September 25, 2023

Hi Blossom Moments,

We're thrilled to hear you enjoyed DECO & our service! 🌟

Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out.

Thanks again for choosing us. Rest assured that we will try our best to be a better assistant to you every day!

Best regards,
DECO Team

May 22, 2019

The description says there is a free plan available but after installation it says something else. You get confronted with a free trial after which you should pay the 14.99 plan when the trial expires. The free plan option is not available.

Poshy Petals
Netherlands
1 day using the app
PieLab replied June 4, 2019

Dear Sir,
Thank for your feed back. We offer a free plan and you can see the detail of this plan in product description. That is just free for shops which have less 10 products. Thank you so much

February 14, 2023

Amazing support, it has been customised with my brand colours and looks amazing, highly recommended. Thank you!

Aesthetics Rx Skincare
Australia
About 1 hour using the app