Reviews (42)

Overall rating
4.1
Counts per rating level
  • 62% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
November 5, 2024

Happy to use this app and delighted with the support. As I'm not a coder, Ravinder, the live assistant, was able to help me make changes and help me customize what I needed.

My Store
United States
2 days using the app
June 4, 2018

the player works great!! out customer service rep Ravinder was super helpful. we would not be able to do it without him. Thank you Ravinder and thank you websyms!!

Pwwoband Com
United States
Over 1 year using the app
June 7, 2018

Customer service was amazing. CSR helped me from start to finish! I love this app its just what my store needed!

Seeds Of Life Llc
United States
6 months using the app
March 31, 2023

This is a Awesome App, I was looking for a music player with a simple template to use and the ability to customize the look of the player to my website theme. And last but not least I could click on the hour glass and set in seconds each track i uploaded to play only a snippet of the song or leave it to play full length. THIS IS GREAT FOR SALES!!!! Thanks Websyms.

Muzik-Shack-Online
United States
2 months using the app
August 28, 2020

Very good app if you need music playlist for your shop. Easy and fast after-sell if you meet a problem with the app. My shop is really better with this app. I can create a playlist for each product. Easy to use and personalize.

Feel Good Vinyl
France
2 months using the app
July 14, 2018

Works great for my needs and site. Support was very helpful and helped getting me started.

Otr World
United States
27 days using the app
August 24, 2020

The app stopped working with certain features and now I can't add new playlists all together. For the past few months I've been trying to reach customer service to resolve these issues (even went through Shopify support for them to reach out on my behalf) and I've had ZERO response. They do not have customer service working for customers even with their online chat option. Seeing as my site needs an app like this, It's beyond frustrating to not get help. Definitely taking my money elsewhere to a new app.

Dollar Sound Club
United States
8 months using the app
Websyms IT Solutions replied August 28, 2020

Thank you for your review.
Shopify recently updated their API which was causing to search for new products. We have resolved it and you should be able to create new playlist now. Please check it and let us know if you have any issues.

Edited December 20, 2018

I use this app to sell my music and it still has problems trying to play music just by using the phone. you have to press play or skip 3-4 times before it plays, that needs to be fix ASAP or i'll start loosing my customers...

O&O BEATS
United States
About 1 year using the app
Websyms IT Solutions replied July 16, 2019

Mobile OS doesn't allow autoplay to make sure it doesn't irritates users by allowing everyone to play audios/videos. This is why Pressing play is required on Mobile Phones.

June 26, 2023

Very useful app for music sellers or promoters. Impeccable and super helpful assistance! it's worth it!

Prophetical Productions
Portugal
13 days using the app
Edited February 27, 2019

Does the job, easy CSS hacks to change the design. The support replies promptly.

Update: Their tech, however, appears to be not 100%, I notice downtime from time to time. I'll keep this review running to see how we progress

Update: Been told about server migration, expressed disappointment about lack of warning. For the last four hours, the message is "All will be good in a few minutes"

rhinelaender
Australia
2 months using the app
Websyms IT Solutions replied July 16, 2019

We messaged you that server is under maintenance and will be up shortly.