Overall rating
3.8
Counts per rating level
  • 61% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
June 26, 2018

I'm sure that this app works for others, didn't work for us. Pasted the code, still didn't work. The main issue that was clarified from their support is that it will only play one song from an album not give 30 sec. preview of a song. If we could have gotten it to work I would have rated it higher.

Church Gifts
United States
About 2 months using the app
Websyms IT Solutions replied July 16, 2019

We have launched a new version of app in which no configuration is required. As soon as playlist is created, music player will work automatically. Please give it a try and let me know if you go through any issues.

November 30, 2019

I uninstalled this app due to it increasing the size of my homepage but the shocking bit is that even after uninstalling the app i am still being charged for their pro plan. I wouldn't recommend this app to anyone

LittleMissKawaii
Malaysia
15 days using the app
Websyms IT Solutions replied December 4, 2019

Hello,

First of all, our app doesn’t put load on website. If our app putting load on your website, you could have asked our live support to check and resolve.

As far as billing is concerned, there is no way anyone will be charged after app uninstallation as long as he is not charged for the days he used the app.

Please let us know if you have any more concerns

March 7, 2018

Very happy with the customer service on this app. It had everything tha I was looking for and more!!!

Madel Creative
United States
9 days using the app
February 4, 2020

I really liked this App and it's different appearance but had some issues because my website used ajax and sometimes the player would not show. Websyms support were great and tried everything to assist but other issues probably due to ajax surfaced and I reluctantly had to cancel. I would recommend to anyone not using ajax on the website theme as it is an attractive App and easy to add audio files to.

Mindcool
United Kingdom
3 days using the app
April 27, 2018

The customer service is amazing. The system is a bit tough to use, but they are phenomenal to work with and they helped me step by step

Fil Holes
Canada
About 8 hours using the app
March 3, 2021

I have just added the Websyms app to my website. I was looking for an audio player that would give me hidden multiple tracks and this was perfect for this purpose. I have just started working with it but to date it seems to be working really well. I was very impressed with the online support - very helpful. Lastly, what I would like to see going forward is a smaller, simple audio player with all the features. Also it would be nice to be able to position the audio player and icon easily

Sample Division Music
South Africa
2 days using the app
March 22, 2021

Finally found the app I was looking for for weeks, it enables to showcase specific songs on specific pages, and the support team edited the code to give me something 100% custom, I can't thank them enough for that. Seriously, thank you guys.

GRAUX | Inspiring Guitar Loops
Belgium
About 2 hours using the app
May 11, 2018

Great help from the developer in configuring the app!

Wearesand
Singapore
About 1 hour using the app
July 2, 2018

Didn't work, was messing with my theme

Vulk
Canada
About 1 hour using the app
June 14, 2019

An app with a lot of potential, but can get in the way of viewing on your store when the player is open and stops each time people go to another page. Currently only a 3-star product. Great idea though!

TTRShop
United States
About 1 hour using the app
Websyms IT Solutions replied July 16, 2019

Hello, There is an option in app to control whether you want the player open by default or not. So if you don't want to show the player, you can configure it and it will only be opened by customers when they want it.

Regarding player stops each time people go to another page, we have given an option now where music will play continuously even if page reloads/changes. Please give it a try and let us know.