Reviews (174)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and flexibility in managing and customizing product variants, including image addition. It's particularly beneficial for businesses with complex product lines and customizable offerings. The app integrates well with Shopify stores and various themes. Many commend the customer support team for their quick responses, helpfulness, and assistance with custom development work.

July 19, 2022

Easy to use application. Developers are responsive, listen to feedback and provide improvement to the app. To certain extend, they are willing to help me customise the app

Just Loved Co
Australia
About 2 months using the app
March 23, 2023

Great app, it is really easy to use and set up the options. Installation is relatively easy even with a theme that is not from Shopify. I had some questions regarding the installation and contacted support and Joy Nguyen was super quick and helpful. I really appreciate getting straight to the issue.
This app is a great value considering how much time and money it can save compared to custom solutions and absolutely great customer support.
Thank you!

ryna visuals
Lithuania
About 2 months using the app
BSSapps (by BSS Commerce) replied March 24, 2023

Thank you so much for your amazing 5-star rating! We are so glad to hear that you found the app easy to use and set up the options, and that the installation with your theme was smooth. We also appreciate your kind words about our agent's helpfulness and promptness. We are humbled that you recognize the value of our app and the great customer support we provide. Thank you again!

June 16, 2022

I couldn't get my variants to centre so I reached out to support and they were SO helpful. They have made my product page look amazing! Jonas got my query resolved immediately and Nguyen Tien Loc was amazing at the tech side of things. Can not recommend this app enough, a great experience.

Luxe Life Accessories
United Kingdom
About 2 months using the app
BSSapps (by BSS Commerce) replied June 19, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 9, 2022

This app is great and customer service was awesome at helping me get everything set up. I am glad that I can have options now as far as color and other special requests.

Texas Dazzling Boutique
United States
About 2 months using the app
BSSapps (by BSS Commerce) replied May 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited March 22, 2023

I have tried every variant app under the sun and am beyond happy with this one! Emma and the technician Nguyen Duc Duon have been incredibly helpful with customising to my needs and the support is extremely fast. It has helped me streamline my operations significantly and I'm very grateful they have assisted so thoroughly to code in changes to match by theme.
They're also just so lovely to communicate with and happy to work on very minor adjustments.
Highly recommend Emma and the team at Product Options by BSS :)

Modern Bandit
Australia
About 1 month using the app
BSSapps (by BSS Commerce) replied March 24, 2023

Thank you so much for such a glowing 5 star review! We are so delighted to hear that Product Options has helped you streamline your operations significantly and that our agents have gone above and beyond in customizing the app according to your needs. We are truly appreciative of your kind words and for taking the time to write this lovely feedback. Thank you!

Edited March 2, 2023

The service works great. I got help quickly and the contact was effortless.
I was served well and professionally.
Special thanks to Emma, ​​every treatment does a better than good job!
I recommend the App to everyone!

I tried a few different Product Option applications from the Shopify App Store, but Product Option by BSS impressed me the most, so I chose it. My work is made considerably easier by using this program. It allows me easily develop limitless choice sets that are applied to particular products and particular clients. Moreover, add-on prices function correctly on the product page, cart page, and checkout.

The service is excellent. I promptly received assistance, and communication was simple.
I received kind and competent service. I initially had trouble choosing default variants, so I asked the team for assistance and within a few hours, I had assistance. Emma deserves special recognition; she makes every treatment even better! She not only resolved every problem I brought up, but she also made sure to follow up with me to make sure I was happy with everything.

I want to appreciate the entire team especially Nguyen Duc Duong for their efforts in resolving my concerns and customizing the project to meet my needs as I write this review.

I urge everyone to download the app! Don't be reluctant to give it a shot!

Swanie Finland
Finland
About 1 month using the app
BSSapps (by BSS Commerce) replied March 2, 2023

Thank you so much for your 5-star rating and your kind words. We are truly grateful for your appreciation of our service, product, and team members. We are delighted that you were able to benefit from the full range of features and support offered by Product Option. We aim to always provide the best service and experience to our customers. Thank you again for taking the time to leave your review and for your ongoing support.

July 11, 2022

This app is much more user friendly than similar ones I've tried before, very intuitive, support team who helped me were very helpful. I recommend it to others shops looking way to configure their products.

Milano Straps
Italy
About 1 month using the app
April 15, 2023

This app has been perfect for my needs. I love the way I can show so many more variants now, and the way I can choose the colour options to show up is perfect for my needs. I have just received amazing support from Jolie Nguyen and our dev Nguyen Duc Duong who were polite, efficient and effective. Great service, great app.

Gorgeous Alpacas
United Kingdom
About 1 month using the app
BSSapps (by BSS Commerce) replied April 19, 2023

Thank you so much for your kind words! We really appreciate your 5-star rating and the great feedback you have provided. We are glad that you are enjoying the features of our app and the excellent support from our agents.

April 15, 2022

This app works just as I had hoped. A big thank you to Jonah for helping me out when I needed assistance.

Stella Lux Creations
United States
About 1 month using the app
BSSapps (by BSS Commerce) replied April 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 7, 2023

I've had a few issues recently and they have been solved very quickly by Jennie and technician Tung Nguyen Kim, Pham Ngoc Hoang. Highly recommend this app.

Little Village Balloons
United Kingdom
30 days using the app
BSSapps (by BSS Commerce) replied April 11, 2023

Thank you so much for your 5-star rating! We are so glad you found the issues you recently faced were solved quickly by our agents. We appreciate your support and recommendation. Thank you again!