Hulk Product Options

Hulk Product Options

Reviews (1,910)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for efficiently managing complex product options on a single page, enhancing both the ordering process and user interface. Ideal for customizable products, it features unlimited options, conditional logic, and tools like swatches and tick boxes. The app is noted for its reliable performance and seamless Shopify integration. Customer support is often praised for responsiveness and handling advanced custom code requests.

October 30, 2024

Lorsque l'application ajoute une option payante, alors les pixels de conversion ne lisent pas cette option. Ce qui impacte les campagnes de conversion. Dommage...

Valet de pique
France
Almost 4 years using the app
April 29, 2024

An absolutely horrendous experience. I’ve spent about a week talking to a dozen CS people only to eventually say that what I needed was not possible. I had multiple emails saying that my “issues” were fixed and when I went to test it was wrong, or they made it worse by doubling the price. An awful app with no instructions on how to set up and no online videos. Save your time and don’t download, it’s that bad. Also it does not work with shop pay. You cannot see ANY options your customers purchase!!!! Everything about this is terrible.

Lunarey
Australia
10 days using the app
February 4, 2024

This app sucks, the plugin images don't display and cause my website guests to not be able to place orders, definitely not recommended!

JPBBDoll
China
Almost 3 years using the app
Edited April 14, 2024

I installed the app to allow my customers to choose which products they want to bundle together for a lower price. This app cannot do this.

plantworld.studio
Australia
2 months using the app
July 23, 2024

Incompettent support wasted 2 months with 0 results

Bitoprint
Lithuania
About 2 months using the app
June 5, 2024

haris is very patient to reslove my issue. take hours to do. Really appreciated.

However ,this app can to support the automatic discount from Shopify, do you think it is worth for $20 per month ??

Dive To Garden
United States
About 9 hours using the app
March 5, 2024

DO NOT INSTALL - this app has put code everywhere all over my store and when i uninstalled as left code everywhere and BROKE the main shop. There are no instructions to install and even less to uninstall
this has cost me £1000's in lost sale and emergency developer help to uninstall all the code that needed cleaning up

Bingley Fencing
United Kingdom
About 1 hour using the app
February 15, 2024

Junks out your theme when you uninstall. left templates + sections _ snippets + left the hulk code in theme.liquid. Required a lot of cleanup after uninstall. Developer shouldn't be so sloppy with their code when uninstalling.

HomeWetBar Test
United States
16 minutes using the app
November 27, 2020

This app used to work great, but I've had to get support "fix" this app not working no less than a dozen times. It went out again today on Black Friday of all days. Completely shot my Black Friday. I did half the sales of last year. Don't use it unless you want a huge constant headache.

Wink Diapers
United States
Over 5 years using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

February 26, 2020

And again the system is down, losing more sales, it's been happening routinely for Black Friday, January sales.
Last month I was asked to remove my comment as the problem is fixed and they have installed the app on my new Theme instantly.
It seems like the problem is not solved anymore, I'm on vacation and I have been contacted by a person trying to finish her purchase to ask me how she can personalise her item (all my products are personalised)
I hope you understand this is a big issue when we lose sales because of an app we're paying for?

Timeo et Chloe
France
Almost 5 years using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.