Reviews (1,914)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive customization options, including color swatches, size selections, and custom text fields. It's praised for features like conditional logic and seamless Shopify integration. The support team is consistently recognized for their responsiveness and effectiveness in resolving issues, enhancing customer satisfaction and boosting sales.

February 27, 2025

These guys really helped me out today. I didn't set up my website originally and are really Website illiterate and had no idea what I was doing. But with their assistance I worked out what to do and how to fix my stuff up!! It might come easy for some but definitely not for me so I really appreciate your assistance today.

Comfy Co. Pram Liners
Australia
Over 4 years using the app
March 11, 2025

AMAZING SUPPORT! Thank you Saro for spending so much time with me working on some customization. I tried several hours on my own working with CSS, but Saro got it fixed very quickly once in. Thank you again, it looks fantastic on my new theme!

The Stencilsmith
United States
Almost 5 years using the app
March 6, 2025

BEST THING ABOUT USING THE HULK APP IS CUSTOMER SERVICE
I WAS HELPED BY A PERSON CALLED ADIS WAS VERY HELPFUL AND GOT MY ISSUE SORTED! BEEN USING THE HULK APP FOR A WHILE AND ITS THE BEST FOR OPTIONS!

PlateZilla
United Kingdom
Over 4 years using the app
March 13, 2025

Lina helped me resolve my issues right away - I couldn't have done this on my own. Definitely recommend this App - Thank you so much!

Moondrop Creations
Canada
Almost 4 years using the app
February 26, 2025

The app functionality works seamlessly, and the support team has been incredibly helpful whenever I needed assistance. It’s made managing our product options on Shopify much easier, and I highly recommend it for anyone looking for a reliable and efficient solution.

CampBoss
Australia
Over 2 years using the app
March 7, 2025

Hi Team,

I had a great experience with Adis. He quickly understood my issue and provided a helpful solution. He was polite and professional. Overall, I'm very satisfied!

Cakery New Zealand
New Zealand
Almost 5 years using the app
March 17, 2025

Quick to respond, very helpful and happy to fix any errors created by user.

Lollylicious.com.au
Australia
About 4 years using the app
February 19, 2025

The application is quite impressive; however, the prompt availability of assistance, usually within just a few minutes, greatly increases the overall value of this application.

OurSchoolwear
United Kingdom
About 3 years using the app
March 16, 2025

We would love to write a novel full of compliments. The 5 stars are more than deserved! We are currently migrating from WooCommerce to Shopify and have customizable products. It's a complete nightmare trying to do that on Shopify. We tried countless apps, and all of them hit their limits. Some even wanted to take a percentage of our revenue or orders, yet still didn’t deliver what we needed.

Even with this app, it seemed at first that not everything we wanted could be achieved, but after many weeks of collaboration with the Hulk team, we were able to implement all our wishes. And this was done without any extra invoices for what we feel is a very fair monthly fee. We have never encountered such a motivated and highly professional team. You can feel that customer interest is the top priority here, not just making money. If Hulk now integrates all our needs, maybe even into the upcoming standard version, they would likely become the leading product options app. And that’s well deserved. Without Hulk’s help, we probably wouldn't have been able to make our transition to Shopify so smoothly. Cheers to this amazing company!

EQUIMEA
Germany
24 days using the app
February 11, 2025

Very quick response to a query which was sorted straight away. Thank you!

The Little Jones
United Kingdom
Almost 4 years using the app