Hulk Product Options

Hulk Product Options

Reviews (1,888)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization capabilities, including unlimited options and advanced features like conditional logic. It's particularly useful for businesses needing detailed customizations, such as farms and handcrafted goods stores, enhancing sales and customer engagement. The app integrates seamlessly with Shopify themes and is praised for its reliable performance. Customer support is frequently highlighted as exceptional, with staff members like Danko, Nitesh, and Haris noted for their quick and effective assistance, including help with custom code.

June 21, 2024

This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo

Bubba Bear Studios
United States
About 4 years using the app
October 7, 2024

Juan did so much to help me out with figuring out everything, but for some reason my site is not showing the work we have done. I am not sure if it is supposed to take a little while to show up or not, but the amount of time we just spent trying to correct everything was a good while. I would hate to have spent all that time working on trying to get things to work, and it doesn't. I just need a way to personalize a text box to make certiain products customizable.

Simply Kreative Designs
United States
About 3 hours using the app
June 10, 2024

The support advisor was outstanding Muaza and extremely helpful. The problem was immediately identified and sorted out.

I gave the app 4 stars because there should have been more communication between Shopify and the app for the issue at hand (discounts and customization) as this issue as a whole took 3 attempts over 3 days and about 6 hours of time wasted plus lost me valuable time in which it send out a newsletter missing the deadline for a fathers day discount. Shopify seemed unable to identify the issue which is that the hulk customization app is not compatible with discounts. Whose fault this is i do not know ..

however once the problem was identified by the 3rd shopify advisor and then the Hulk app advisor it was quickly sorted out. My advisor i feel went above the call of duty . The problem is resolved

tfench
United Kingdom
Over 3 years using the app
September 2, 2024

Good customer service and easy to use. Worth it!

PC Alchemy
United Kingdom
29 days using the app
October 23, 2024

Good and Instant Support.Happy.

The Modern Furniture Company
United Kingdom
About 1 year using the app
September 18, 2024

Nice and effective support.

Nordic Hydrate
Denmark
4 days using the app
December 28, 2023

I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...

BlackVoltAmplification
United States
Over 2 years using the app
HulkApps.com replied January 3, 2024

Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience.

Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience.

Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you.

Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services.

Best regards,
The HulkApps Team

April 15, 2024

Great Add On and Great customization options!

Custom Sign Sisters
United States
5 months using the app
February 29, 2024

it has limitations but is incredibly useful!

Pheek's Audio Services
Canada
About 1 year using the app
December 4, 2023

Great service and help from Adna

Sparkle Society
United States
Over 2 years using the app
HulkApps.com replied December 6, 2023

Hi there,

We're thrilled to hear about your positive experience with our service and especially with Adna! Your commendation truly means a lot to us.

However, we have noticed a 4-star rating and we want to make sure that you're completely satisfied with our service. If there's anything specific you think we could improve on, we'd really appreciate your further feedback. Remember, we're always here to help.

Thank you again for taking the time to review our app. Your feedback goes a long way in helping us serve you better.

Best wishes,

The HulkApps Team