HA Product Options Variants

HA Product Options Variants

Reviews (1,117)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex product options beyond Shopify's standard features, enhancing customer experiences. It's noted for its intuitive design, extensive customization capabilities, and seamless Shopify integration. The support team is highlighted for its responsiveness and expertise, offering custom code help and guidance for intricate setups. This app is valued for boosting business efficiency through robust features and exceptional support.

August 27, 2025

Great app that helps with customization for customers. Customer service is great and prompt when there are questions.

K&C's Special T's & Cool Beans Graphics
United States
Over 4 years using the app
HulkApps replied September 2, 2025

Thank you so much for your kind words! We’re glad to hear you’re enjoying the app and that our support team could assist you promptly. Your feedback motivates us to keep improving and delivering the best experience for you and your customers.

Please don’t hesitate to reach out if you need any further assistance.

Best regards,

Edited July 15, 2025

The app functions well on its own, but it does not integrate well with many other apps, which was disappointing. I do find their customer service to be excellent, however. Whenever I have a problem they fix it quickly.

July 2025, Iris helped me out in the most efficient and effective manner, great customer service!

Love Your Peaches Clothing Co.
United States
Almost 7 years using the app
HulkApps replied December 8, 2023

We're glad to hear that you find our app useful and our customer support excellent. Your kind words mean a lot to us.

However, we're sorry to hear about the integration issues you've experienced. Balancing compatibility with a wide array of apps can sometimes be a challenging task. We are working continuously to improve the integration with various third party apps. Your feedback serves as a great reminder of areas we can focus on for improvement.

We would love to know more about the specific integration issues you've faced, as your feedback helps us get better. Please feel free to reach out to us via our support channel. We take your concerns seriously and our team will revisit your case shortly.

Thank you for taking time to review us. We're fortunate to have users like you who can provide constructive feedback.

Best,
The HulkApps Team

June 21, 2024

This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo

Bubba Bear Studios
United States
About 4 years using the app
HulkApps replied October 15, 2025

Thank you so much for your detailed and thoughtful review!
We’re thrilled to hear that you find the app easy to use and that our support team has been helpful whenever needed. We appreciate your feedback on the pricing display. We’re always looking to improve and make the experience even better. Your recommendation means a lot, and we’re so happy to be your go-to options app!

June 10, 2024

The support advisor was outstanding Muaza and extremely helpful. The problem was immediately identified and sorted out.

I gave the app 4 stars because there should have been more communication between Shopify and the app for the issue at hand (discounts and customization) as this issue as a whole took 3 attempts over 3 days and about 6 hours of time wasted plus lost me valuable time in which it send out a newsletter missing the deadline for a fathers day discount. Shopify seemed unable to identify the issue which is that the hulk customization app is not compatible with discounts. Whose fault this is i do not know ..

however once the problem was identified by the 3rd shopify advisor and then the Hulk app advisor it was quickly sorted out. My advisor i feel went above the call of duty . The problem is resolved

tfench
United Kingdom
Over 3 years using the app
HulkApps replied October 15, 2025

Thank you for your detailed feedback!
We’re glad to hear that Muaza was able to identify and resolve the issue quickly and that you felt supported throughout the process. We completely understand your frustration with the back-and-forth with Shopify and appreciate your patience. Your insights are valuable, and we’ll continue striving to make integrations smoother and communication clearer for our users. We’re happy the problem is now resolved!

June 27, 2025

Fast response to fix problem. Thank you

MyDesk.SG
Singapore
Almost 4 years using the app
HulkApps replied July 1, 2025

We're glad we could resolve the issue quickly for you.

If you need any further assistance or have questions down the line, don’t hesitate to reach out—we’re always here to help!

Thanks again for your support!

Best regards,

August 18, 2025

The support team is extremely good, they have given a continous support for my queries

World of Mysore Pak
India
About 3 hours using the app
HulkApps replied August 21, 2025

Thank you so much for your kind words! We’re glad to know our support team has been able to assist you continuously.

Your feedback means a lot to us and keeps us motivated to do even better.
Feel free to reach us if needed any further assistance.

Best regards,

Edited November 28, 2022

This is an updated review of Hulk Apps Options. [Previously rated 1-star, around 2/1/2022]
I am compelled to update my review for Hulk Product Options after working with this app for some time. Though not perfect, this app has made significant and notable strides to earn a 4 star rating from me. For those new users or those looking to customize their website; this is a great choice for your store, you just have to adopt the Hulk Product Options ideology in order to implement it to the best of its ability. In fact, as Shopify limits the amount of variations, this may be the best way to get all your variations on the market. The one feature that does lack and please be aware, is that it doesn't incorporate into inventory control; I'm not sure if that will even be possible down the line (although what is notable is that it does subtract inventory); I wish and am hopeful that a stricter inventory control is possible, so that I am not oversold on some models of products our store offer. ***Excellent Customer Support***
Finally, I was compelled to resubmit an updated review after giving keen consideration to the high level of customer support I have received. Chat agent was attentive to my issue, fixed it for me live, and offered suggestings for U/I improvement, and implemented those as well. You'd be hardpressed to find the same amount of customer support in todays ecommerce app climate at such an immediacy and so I was very much impressed and decided to give this review an update. in short, you will not be disappointed, despite a flaw there is much for the app to offer, and they have a suite of other apps too, which I enjoy.

Colourtree Inc
United States
Over 3 years using the app
HulkApps replied March 11, 2019

We're sorry our support team couldn't meet your expectations. We understand merchants expect stellar service from us, and we have taken this review very seriously.

Our team is willing to help you and all the merchants who come to us with custom requests. Let us know if we can resolve the issues for you. We're willing to bring your trust back in our apps and services.

Also, we've asked our manager to contact you in hopes to amend this issue.
All the best with your store. :)

November 3, 2023

Valuable app for our business, have been using for 3 years. Support is good, though I have found it frustrating sometimes. Ultimately they get it working. App is good value for the cost.

BBJ pop merch
Canada
About 3 years using the app
HulkApps replied December 4, 2023

We appreciate your support and are so glad to hear that our Hulk Product Options app has been valuable to your business over the last 3 years. Your feedback about our support team's service is duly noted, and we sincerely apologize if there have been instances where you found it frustrating. We're constantly working on improving our services, and your experience as our user is of utmost importance to us.

We assure you that your feedback matters a lot as it helps us to enhance our services. Please don't hesitate to reach out again if you have further concerns or need assistance. We'll readily assist you.

Thank you once again for your continued trust over the years.

Best,
The HulkApps team

December 28, 2023

I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...

BlackVoltAmplification
United States
Over 2 years using the app
HulkApps replied January 3, 2024

Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience.

Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience.

Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you.

Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services.

Best regards,
The HulkApps Team

Edited August 27, 2021

We rely on this app quite a bit to help us better customize our customers' products and online experience. I appreciate the ability to be able to offer so many custom options for our customers and to sometimes be able to charge customers based on their customizations. Their customer service is usually fairly helpful too, which is huge for me. We've had a few hiccups with this app and some other coding on our website, but overall the experience has been great!

A3 Performance
United States
Over 2 years using the app
HulkApps replied March 8, 2019

Glad you like our app. Thanks for your support.