Hulk Product Options

Hulk Product Options

Reviews (1,902)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.

June 13, 2024

When I had a problem with integrating discount codes, Muaza responded instantly and it was fixed within 5 minutes. Great support and I highly recommmend

Betsy Benn
United Kingdom
4 months using the app
April 13, 2024

I submitted two tickets to help with issues with my website and Nitesh Shah from the app development team helped me out greatly and was so patient and ensured my website was how I wanted it! This application is a great addition to my website. I encourage anyone to try it out!

Just Right Wigs
United States
Over 1 year using the app
January 2, 2024

This app is really buggy and breaks out of the box shopify features in order to have to use their other tool in regards to discounts (hulk volume boost).

And now new issue discovered, the options price increase does not reflect on checkout.

Their real-time support is completely useless and i have to guide them where to find their own application information, i am a paid user the support is ridiculous.

The only cool thing about it is the customization possible to the form itself on products and the flexibility of conditions. It just causes a huge problem for the checkout process

Canuck Canada
Canada
About 3 years using the app
HulkApps.com replied January 4, 2024

Hello,

We sincerely apologize about your experience with our Hulk Product Options app. It's disappointing to hear about the issues you've encountered and the inconveniences it's caused, and we definitely understand your frustration.

Rest assured, we're taking your feedback seriously. It's crucial for us to know these details to make improvements to our service. It's also good to hear that you appreciate the customizability and flexibility of the product form conditions, and we'll strive to match this standard across all aspects of the app.

We understand your concern about our support team. We stand by our mission to deliver valuable service to our clients. It's quite disheartening to hear that we have failed in your case. However, we're hopeful we can turn this situation around. Our team will contact you soon to address the issues you've faced.

We really appreciate your feedback and patience.

Best Regards,

The HulkApps Team.

Edited August 23, 2024

The app was relatively easy to set up and when I had a query I was responded to quickly. They were also very quick to help when I had upgraded themes and needed extra coding.

Deer and Sparrow Cupples
Switzerland
Almost 2 years using the app
August 27, 2024

Great support

IGLU Soft Play
Latvia
7 days using the app
February 27, 2024

I blanked and couldn't remember the correct steps for selecting products - Kerim was able to figure everything out and get me going in the right direction in a matter of minutes.

OLSH Gear by PeakPGH
United States
Almost 3 years using the app
June 20, 2024

I would recommend this app primarily due to the great support I received from Haris, who helped me get this working on my Shopify website. he was diligent, timely and kind (and smart too)

DTFizzy
United States
5 days using the app
May 3, 2024

I had a query on this app and Nitesh was great and the problem was solved within 2 minutes. Great customer service I recommend this app.

Tarati Design
New Zealand
Over 2 years using the app
June 8, 2024

I was helped today by Harris great communication and explanation regarding my questions. Keep up the good work. Thanks

The RG Performance
United States
5 months using the app
April 5, 2024

Great app for adding custom product options. Their support team is great and responds quickly.

adorn512
United States
About 3 years using the app