Hulk Product Options

Hulk Product Options

Reviews (1,902)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.

January 4, 2024

has worked well for a number of years, and when i did have an issue , the online support was able to fix the problem in a timely fashion

Spotted Zebra Engraving
Canada
Over 4 years using the app
December 28, 2023

Have great experience with the support team behind HulkApps. Patient and helpful. The app is also very useful for adding options to products as intended. One of the most useful apps on shopify.

Pawspiracy
Singapore
Almost 3 years using the app
HulkApps.com replied January 3, 2024

We’re thrilled to hear such good feedback, and we're proud to have been able to meet and even exceed your expectations with our app and support team. Appreciations like these encourage us to go the extra mile and ensure our users' satisfaction. We agree – product options are a game-changer and we're glad this feature has proved valuable to your store.

Your satisfaction is the highest praise we could receive. Remember, at HulkApps, we’re always ready and willing to assist, so don’t hesitate to reach out if you need more help in the future.

Cheers,
The HulkApps Team

November 14, 2024

Netter und schneller Support

MysteryPacks
Germany
About 6 hours using the app
April 13, 2024

I submitted two tickets to help with issues with my website and Nitesh Shah from the app development team helped me out greatly and was so patient and ensured my website was how I wanted it! This application is a great addition to my website. I encourage anyone to try it out!

Just Right Wigs
United States
Over 1 year using the app
January 10, 2024

Really happy with this app and the customer service. App wasn't working with a new theme we had and their customer service rep was able to resolve the design issue within 30 minutes! Highly recommend using this for product variants that are able to go beyond the basic formatting of a shopify product listing.

Colorimetry Lights
United States
About 1 year using the app
June 20, 2024

I would recommend this app primarily due to the great support I received from Haris, who helped me get this working on my Shopify website. he was diligent, timely and kind (and smart too)

DTFizzy
United States
5 days using the app
June 8, 2024

I was helped today by Harris great communication and explanation regarding my questions. Keep up the good work. Thanks

The RG Performance
United States
5 months using the app
Edited August 23, 2024

The app was relatively easy to set up and when I had a query I was responded to quickly. They were also very quick to help when I had upgraded themes and needed extra coding.

Deer and Sparrow Cupples
Switzerland
Almost 2 years using the app
January 2, 2024

This app is really buggy and breaks out of the box shopify features in order to have to use their other tool in regards to discounts (hulk volume boost).

And now new issue discovered, the options price increase does not reflect on checkout.

Their real-time support is completely useless and i have to guide them where to find their own application information, i am a paid user the support is ridiculous.

The only cool thing about it is the customization possible to the form itself on products and the flexibility of conditions. It just causes a huge problem for the checkout process

Canuck Canada
Canada
About 3 years using the app
HulkApps.com replied January 4, 2024

Hello,

We sincerely apologize about your experience with our Hulk Product Options app. It's disappointing to hear about the issues you've encountered and the inconveniences it's caused, and we definitely understand your frustration.

Rest assured, we're taking your feedback seriously. It's crucial for us to know these details to make improvements to our service. It's also good to hear that you appreciate the customizability and flexibility of the product form conditions, and we'll strive to match this standard across all aspects of the app.

We understand your concern about our support team. We stand by our mission to deliver valuable service to our clients. It's quite disheartening to hear that we have failed in your case. However, we're hopeful we can turn this situation around. Our team will contact you soon to address the issues you've faced.

We really appreciate your feedback and patience.

Best Regards,

The HulkApps Team.

May 3, 2024

I had a query on this app and Nitesh was great and the problem was solved within 2 minutes. Great customer service I recommend this app.

Tarati Design
New Zealand
Over 2 years using the app