Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to handle complex product options, leading to increased sales and better customer engagement. Features like customizable product options, dynamic pricing, and conditional logic are particularly beneficial. The app supports various customizations such as text boxes, swatches, and tick boxes, and even allows for custom code integration. It is noted for its reliability and seamless Shopify integration. The support team is well-regarded for their quick and effective responses, significantly enhancing user experience.
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I love this app, and the support is wonderful. I used their expert install and even had them make a few customizations. They have a quick response time and the app is the best in terms of cost and capability compared to the other Custom and Infinite Product Options apps available.
We're glad you chose our app. We try hard every day to ensure you get what you desire. Happy we hit the mark for you!
Great customer service through the chat- The developers fixed a problem I was having very quickly. Thanks again!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else!
Great support. Ask questions and get answers. Love it. Using other apps because of the great customer support.
Hi there, thank you for your review. We've got some top-notch customer support here at HulkApps so never hesitate to reach out if you ever need help.
Best of luck with your business! We look forward to seeing your continued success.
Unfortunately, I've had a couple of issues - and now you need the middle package to do the few basic things I need from this app. Which effectively, doubles what I was budgeting for. Will be looking elsewhere.
We're really sorry to hear about the issues you've experienced. At HulkApps, we strive to deliver the most efficient service we can, and it's clear we didn't meet your expectations here. We understand the concern regarding pricing and the need to stick to your budget.
We appreciate you bringing this to our attention and would like a chance to make things right. Our support team is committed to assisting you in any way they can and will be reaching out to you soon to address these problems.
Please also feel free to share more about your experience with us or let us know if you have additional concerns. Your feedback is critical, since it helps us understand how we can improve and better meet the needs of users like you.
Best,
The HulkApps Team
This is an updated review of Hulk Apps Options. [Previously rated 1-star, around 2/1/2022]
I am compelled to update my review for Hulk Product Options after working with this app for some time. Though not perfect, this app has made significant and notable strides to earn a 4 star rating from me. For those new users or those looking to customize their website; this is a great choice for your store, you just have to adopt the Hulk Product Options ideology in order to implement it to the best of its ability. In fact, as Shopify limits the amount of variations, this may be the best way to get all your variations on the market. The one feature that does lack and please be aware, is that it doesn't incorporate into inventory control; I'm not sure if that will even be possible down the line (although what is notable is that it does subtract inventory); I wish and am hopeful that a stricter inventory control is possible, so that I am not oversold on some models of products our store offer. ***Excellent Customer Support***
Finally, I was compelled to resubmit an updated review after giving keen consideration to the high level of customer support I have received. Chat agent was attentive to my issue, fixed it for me live, and offered suggestings for U/I improvement, and implemented those as well. You'd be hardpressed to find the same amount of customer support in todays ecommerce app climate at such an immediacy and so I was very much impressed and decided to give this review an update. in short, you will not be disappointed, despite a flaw there is much for the app to offer, and they have a suite of other apps too, which I enjoy.
We're sorry our support team couldn't meet your expectations. We understand merchants expect stellar service from us, and we have taken this review very seriously.
Our team is willing to help you and all the merchants who come to us with custom requests. Let us know if we can resolve the issues for you. We're willing to bring your trust back in our apps and services.
Also, we've asked our manager to contact you in hopes to amend this issue.
All the best with your store. :)
The Hulk app began causing interference for other apps on our store. We found through those apps developers that they needed to just change something simply. It took one week of getting the runaround, and us having the other app teams developers call them to get the matter resolved! Terrible customer service, and every time we needed an update they were less than helpful.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in the future, please don’t hesitate to contact us.
2023 Update. Continue to be impressed with the speed of support and the continuous updates to the software. 1000% would recommend.
Original Review: This is a great app, easy to use and understand. Allows for much customization of the options. Love that you can have Swatch/Pattern selection.
They are constantly updating the options and functions available.
Staff was very helpful getting it installed. Quick and Responsive! They are also friendly, quick, and the chat option within the app works great!
Thank you for letting us know of our shortcomings. We worked really hard to improve our app in the last month, and we are proud to announce that our app is now compatible with discount codes on cart. If you want our team to help you set it up, let us know and our team will be happy to help :)
Sanjay was super helpful and patient. Helped fix all issues with super fast and to the point responses
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
I just started using this app and it is super great especially being free! I did need some help with the liquid install which was promptly done for me. AWESOME. It seems to work just like other product options apps I have used on shopify but had to pay monthly for before. Great app and even better customer service :) definitely recommend!
Thank you for giving us such an amazing opportunity to help you. We truly value customers like you.
Support is phenomenal for a free service, very quick, reply within 2-4 hours which is great, highly recommend this app especially if you want options like gift wrapping or small extras because Shopify does not let you do this! Would 100% recommend, great team of caring developers and customer service staff
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We are known for caring deeply about our customers and you're special to us! We appreciate the kind words from the bottom of our hearts. :-)