Hulk Product Options , 1,769 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

November 11, 2023

Had an issue with additional charges not being applied in cart. Customer support helped me fix it in minutes and explained how I could fix the issue if it ever happened again.

The PeQuliar Sunflower, LLC
United States
Over 1 year using the app
HulkApps.com replied December 4, 2023

We're really glad to hear that our support team was able to provide you with the assistance you needed! We have always focused on giving a swift and effective response to your concerns, and we're glad that we lived up to that. Your feedback helps us improve and stay focused on our goals.

If you run into any other issues or if there's anything else we can do to assist you with our app, please don't hesitate to reach out. We're here for you!

Best wishes,
The HulkApps team

November 2, 2023

Great, quick customer service. The options are exactly what I need for my shop and the customization to match my brand is perfect.

Flower Lane
United States
About 3 years using the app
HulkApps.com replied December 4, 2023

Hi there,

We're thrilled you're finding our Hulk Product Options useful for your shop and that the customization is working seamlessly with your brand. It's great to hear that our customer service could assist you promptly—that's what we're here for. Your positive words mean a lot to us.

Remember, we're always here if you need any further assistance or have more ideas for us to consider. Your feedback helps us serve you better.

Best wishes,
The HulkApps Team.

November 12, 2023

I have had a few hiccups with the Hulk Product Options app BUT they were all user error on my end and the chat feature is INCREDIBLE. So fast, very professional, always available... truly a huge help any time I run into questions or concerns!

erinwallacedesigns
United States
10 months using the app
HulkApps.com replied December 4, 2023

We're so thrilled that you've found our chat feature to be a valuable tool in navigating the Hulk Product Options app! It's hugely reassuring to hear that our team was able to swiftly resolve any issues you encountered along the way. Your kind words about their professionalism and availability really boost our spirits. However, we're sorry to know that you faced a few hiccups initially - we strive to create a seamless experience for all users. Should you stumble upon further questions or concerns, please do not hesitate to get back in touch. We're always here to support you.

Your feedback forms an important part of our journey and we value it immensely.

Regards,
The HulkApps Team

November 2, 2023

The app is designed with really good function, and the support team is always in quick and friendly response. We are glad to have them!

Elementipowered
United Kingdom
Over 2 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear your positive feedback on the design and functionality of our app, as well as our support team's responsiveness. It is our aim to provide excellent service and deliver useful app functions. Your comments ensure us that we're on the right track. Thank you for taking the time to leave this fantastic review. We're really glad to have you too!

Best,
The HulkApps Team

October 31, 2023

Very helpful and quick to respond to any issues. Really appreciated the help when we were having issues whilst upgrading our current theme.

Beds on Legs
United Kingdom
About 3 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you found our service helpful, and that we were able to assist promptly when you encountered issues with theme upgrading. Your positive words significantly boost our team's spirits, ensuring that we continue to offer the same quality of service. We're here and always ready to help whenever you need us. Thank you for taking the time to leave a review. Your feedback truly matters to us.

Best,
The HulkApps Team

October 26, 2023

Sanjay was very helpful. he went above & beyond to fix the issues I was having. Where Shopify will just send you steps to fix it yourself. Not with Hulk!

Barstools Etc.
United States
About 3 years using the app
HulkApps.com replied December 4, 2023

Hello,

We're thrilled to hear that Sanjay was able to exceed your expectations in resolving the issues you were facing! At HulkApps, our priority is to provide quick and helpful support to all our users. Your positive experience means a lot to us.

Thank you for giving us a perfect rating and for your kind words. We hope to continue to deliver the same level of service in the future as well! Let us know if there's anything else we can do for you.

Thanks again, the HulkApps team!

October 25, 2023

so happy with the help SARO provided me! i was so stressed but she helped me and was very patient and kind thank you again, i am so grateful

Ambriz Jewelry
United States
Over 3 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you had such a great experience with our support team member, Saro! It's moments like this that we strive for to assist our users in the best possible way. Your words of appreciation really make our day. Thank you for taking the time to write this wonderful review. We're always here to help if you need us. Stay tuned for more updates about Hulk Product Options.

Warm Regards,
The HulkApps Team

October 22, 2023

Super service fra support som fikset et problem på 2 min.

Artkrystall
Norway
Over 4 years using the app
HulkApps.com replied October 24, 2023

Hej, tak for din fantastiske anmeldelse og for de 5 stjerner! Vi er glade for at høre, at du havde en positiv oplevelse med vores support team. Hastighed og effektivitet er nogle af vores topprioriteter, og vi er glade for at vi kunne løse dit problem så hurtigt. Vi værdsætter meget din feedback, da den hjælper os med at forblive fokuserede på levering af de bedste løsninger for vores kunder. Hvis du har yderligere spørgsmål eller brug for hjælp i fremtiden, er vi her for at hjælpe.

Med venlig hilsen,
HulkApps-teamet

October 25, 2023

Always very helpful assistance in creating whatever is required. Thank you.

Minx Leather SA
South Africa
Over 2 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you've found our assistance helpful! At HulkApps, we aim to provide the very best in customer service, and it's always encouraging when our efforts are recognized. Your kind words truly mean a lot to us and we're grateful for the wonderful review.

Remember, we're here to help create whatever you require, so don't hesitate to reach out if you need anything else. Your feedback helps us continue to deliver a great experience for all our customers.

Best wishes,
The HulkApps Team

October 22, 2023

Haris was great and QUICK in helping me with my problem. Thank you!

Dennett Designs
United States
Over 3 years using the app
HulkApps.com replied October 24, 2023

Hi there,

We're absolutely thrilled to hear about your positive experience with Haris from our support team! Speed and efficiency are high on our priority list, and we're so glad that you've experienced this firsthand.

Your feedback means a lot to us as it encourages our team to continue delivering top-notch support. Thank you again for this wonderful review!

Best Regards,
The HulkApps Team