Reviews (1,875)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex product customizations, such as variations and detailed options for items like custom jewelry. It supports unlimited options per product and features like conditional logic, text boxes, swatches, and tick boxes. Merchants praise its reliable performance and exceptional customer support, noting the team's responsiveness and expertise in handling custom coding issues. Many find it essential for making online stores more dynamic and user-friendly.
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You get immediate help, no matter what day or time !!! - which is amazing.!
I was stuck again and and I needed a quick fix.
The assistant was very helpful and kind.
Keep the good work :)
Great Add On and Great customization options!
An absolutely horrendous experience. I’ve spent about a week talking to a dozen CS people only to eventually say that what I needed was not possible. I had multiple emails saying that my “issues” were fixed and when I went to test it was wrong, or they made it worse by doubling the price. An awful app with no instructions on how to set up and no online videos. Save your time and don’t download, it’s that bad. Also it does not work with shop pay. You cannot see ANY options your customers purchase!!!! Everything about this is terrible.
I recently reached out to the customer service team of this app with a technical question, and I must say, the experience was nothing short of outstanding. Deepa, the representative who assisted me, was incredibly knowledgeable, patient, and efficient. She quickly understood my query and provided a clear and concise solution that resolved my issue in no time.
What truly sets this app apart is its commitment to customer satisfaction. Deepa's professionalism and willingness to go above and beyond to ensure I had a seamless experience have left a lasting impression on me. It's rare to encounter such exceptional customer service these days, and I wholeheartedly commend the team for their exemplary efforts.
In addition to its user-friendly interface and innovative features, the outstanding customer service I received reaffirms my confidence in this app. I highly recommend it to anyone looking for a reliable and customer-focused platform.
Kudos to Deepa and the entire customer service team for setting the bar high and delivering an exceptional experience!
Thanks to Adna for her professional assistance. She quickly helped me find the problem. It is worth recommending.
Had some issues with our swatches showing that they were selected. Chatted with Muaza and they helped me fix the issue within minutes!
Kerim is an excellent assistant
Customer service is timely and solves problems quickly
J'avais un problème, et en cinq minutes, un dimanche et par tchat un technicien l'a réglé. Au top. Merci encore
Explained my issues and helped me we completed what had to be done thank you very much