Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,907)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for efficiently managing complex product options on a single page, enhancing both the ordering process and user interface. Ideal for customizable products, it features unlimited options, conditional logic, and tools like swatches and tick boxes. The app is noted for its reliable performance and seamless Shopify integration. Customer support is often praised for responsiveness and handling advanced custom code requests.
Refine
-
By rating
I am using this app for customize products and it is working fine. They are very supportive and responsive, even on free PLAN. I really appreciate
Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out!
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options or any of our other apps!
I used this app to build my custom salad site, something that would be completely impossible if not for this amazing app. I had to contact support with an issue and they responded almost immediately with the issue resolved. Outstanding service!!!! Thank you so much I owe my business to you.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
And again the system is down, losing more sales, it's been happening routinely for Black Friday, January sales.
Last month I was asked to remove my comment as the problem is fixed and they have installed the app on my new Theme instantly.
It seems like the problem is not solved anymore, I'm on vacation and I have been contacted by a person trying to finish her purchase to ask me how she can personalise her item (all my products are personalised)
I hope you understand this is a big issue when we lose sales because of an app we're paying for?
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Very Impressed
Takes a second to understand how it works ,but simple once you understand.
CSS is very easy to change in app
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
We’ve been using this app to manage additional fees and options for our store, but multiple problems have arisen where fees and selected options were not reflected correctly. This has caused significant losses for our business. Despite contacting their support team numerous times with detailed information and requests for concrete solutions, we’ve experienced:
Vague responses lacking specifics
Insufficient investigation into our reported issues
Evasive answers regarding timelines and next steps
We found their approach to be far from transparent or proactive. Ultimately, the root cause of our problems was never clearly identified, and no effective resolution was provided.
In our opinion, the drawbacks caused by poor support far outweigh any benefits this app might offer. After comparing with other solutions, we regretfully conclude that this app does not meet our standards for reliable assistance. Hence, we are giving it a 1-star rating.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Great app. The only app I could find to add a simple add on option to my products in a simple way that would add an extra cost. the hulk team very kindly install it for me when I was having trouble and were really fast to get back to me with help. One very happy customer thanks so much
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
OMG!!! They are super awesome and super fast. They got back to me really fast send me screen cap update me on the changes. And i am using they Free app LOL!!! so nice of them thanks Bhavya !!!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from Bhavya and team!
Please let us know if we can help with anything else!
I use this app to help me collect my customers desires for product variations. The install did not work initially, but upon opening a ticket they very quickly corrected the issue for me. I wish that this worked with the cart drawer as well.
Thank you for your suggestion. We'll be happy to add them in the future. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
its very good.it takes a little time to find out but it is good and free!!
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and we're glad our specialists were able to help you out promptly! I hope you are happy with our services so far!
Thank you!
This App is the best! It's been a daunting task in the past to update my custom product options and this app made it very easy to transition to at a great price that is lower than others. I originally was using Best Custom Product Options by Relentless and it was difficult to apply changes. You can customize pretty much everything on this App and the support team is there for every step of the way. Thanks for making such a great App!
Thank you for your review, highly appreciate your trust and support. Feel free to contact us whenever as we are always standing by to help. :-)