Hulk Product Options , 1,769 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

September 22, 2023

We found that this app was not functioning so we asked the developer for help, and they quickly identified the cause of another conflicting app and fixed the shopify theme as well.

We’re satisfied not only with the function of the app itself but also with the accurate and swift response from the support team. Thank you very much.

北欧家具 北欧インテリア通販サイト greeniche (グリニッチ)
Japan
Almost 3 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear about your positive experience with our Hulk Product Options app and our support team, thank you for sharing! It's encouraging to know that you're satisfied with both our app's capabilities and the assistance provided by our team. We're here to solve any conflicts or challenges you may face, and we're always ready to ensure our apps run smoothly on your Shopify store. Remember, your feedback always matters to us and helps us improve. Should you ever need anything else, don't hesitate to reach out. We're here for you.

Best wishes,
The HulkApps Team

October 22, 2023

Haris was great and QUICK in helping me with my problem. Thank you!

Dennett Designs
United States
Over 3 years using the app
HulkApps.com replied October 24, 2023

Hi there,

We're absolutely thrilled to hear about your positive experience with Haris from our support team! Speed and efficiency are high on our priority list, and we're so glad that you've experienced this firsthand.

Your feedback means a lot to us as it encourages our team to continue delivering top-notch support. Thank you again for this wonderful review!

Best Regards,
The HulkApps Team

October 25, 2023

Always very helpful assistance in creating whatever is required. Thank you.

Minx Leather SA
South Africa
Over 2 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you've found our assistance helpful! At HulkApps, we aim to provide the very best in customer service, and it's always encouraging when our efforts are recognized. Your kind words truly mean a lot to us and we're grateful for the wonderful review.

Remember, we're here to help create whatever you require, so don't hesitate to reach out if you need anything else. Your feedback helps us continue to deliver a great experience for all our customers.

Best wishes,
The HulkApps Team

June 17, 2023

Works great, gives me the ability to add SO MANY options to my custom made items. Support is really, really great. Not "great compared to the awful service we've all gotten used to over the last decade" but really, truly great.

Wallypop/Boulevard Designs
United States
Over 3 years using the app
HulkApps.com replied July 10, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

May 28, 2023

I find the app great and gives me so much flexibility with personalising my products. I had a small problem, which seemed huge at the time, and was of my own making but I went onto the chat and the problem was solved within minutes. Great product and great customer service.
Thank you Tarik

Personalise It
Ireland
Over 2 years using the app
HulkApps.com replied June 5, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

October 11, 2023

So far so good! I needed a little help from Hulk just with a way the app was interacting with my shopify theme. Amit was super fast and responsive and fixed it to exactly what I need.

Pressland General
Canada
3 months using the app
HulkApps.com replied October 24, 2023

Thank you so much for the 5-star review! We're thrilled to hear that you're having a great experience with our Product Options app. It's wonderful to know that Amit was able to assist you promptly and resolve your issue effectively. Quick and efficient support is something we work hard on, so your feedback means a lot. Please don't hesitate to reach out if you ever need further assistance. We're more than happy to help! Once again, thank you for taking the time to leave us this review. We truly appreciate it.

Best Regards,
The HulkApps Team

September 19, 2023

excellent support! Emira was awesome and finally solved our issue! Thanks

DuFrane
United States
About 4 years using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you had an excellent experience with our support, and specifically, with Emira! Your appreciation means a lot to us, and we're happy that your issue was resolved. We pride ourselves on our dedicated support team and we're pleased that Emira exemplified this! Thank you for taking the time to leave us such a stellar review. Your feedback keeps us motivated to provide remarkable service.

From the HulkApps team.

August 23, 2023

My five stars all go to the amazing support team as well as the app.
They are always there to help and answer questions. They have saved me a huge headache by sorting out a problem for me. Highly recommend Hulk and the team.

Spectrum Golf
United Kingdom
Over 3 years using the app
HulkApps.com replied August 28, 2023

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

December 2, 2023

Great support from Harris

Heartland Bespoke Gifts
United Kingdom
4 months using the app
HulkApps.com replied December 4, 2023

Hi there,

We're thrilled to hear that you had a great experience with our support team, particularly with Harris. Your kind words made our day! Thank you for taking the time to share your feedback with us. We will be sure to pass along your praises. We’re also here to assist you further if you need any more help or if there's anything else you’d like to share with us.

Your feedback keeps us going and inspires us to deliver our best!

Best regards,
The HulkApps Team

December 1, 2023

This app did exactly what I needed it to, which was to add a personalization option for a few items on my online store! Two people helped me from the customer service chat, Smiljan and Mehmed, and both were very helpful and quick responders!

Seaside Shoes & Swim
United States
About 1 hour using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that our app was exactly what you needed for personalization in your online store. And we're even happier that Smiljan and Mehmed could assist and provide quick responses, as we aim to achieve complete customer satisfaction.

Please continue to reach out with any questions or concerns you may have. Your feedback help us continue to provide the best possible service.

Thank you again for your kind words and your 5-star rating!

Best Regards,
The HulkApps Team