Reviews (1,886)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex customer needs and dynamic product customization, especially useful for businesses offering handcrafted or personalized items. It features unlimited options per product, extensive customizability, and advanced tools like conditional logic, suitable for both retail and wholesale. The app is noted for its reliable performance and exceptional customer support, with a team that provides responsive assistance and custom coding. Merchants commend the app for significantly enhancing business processes and effectively meeting specific requirements.

April 14, 2024

App is a must have - support team is quick and very professional , they supported me in every way possible

Runic Creative Products
United States
6 months using the app
April 11, 2024

Super happy with the customer support. Needed a customization done to our email and they handled all of the coding necessary for us. Within an hour of first reaching out, we had a customized service for no additional cost. There are still a couple of more features I'd like that I haven't found with any other add on app yet either, but the team at Hulk Apps said they will look into adding those features in the future and I have every reason to believe them. It's great working with a team that actually helps you and is continually making the app better.

graphic press
Canada
5 days using the app
December 11, 2023

I recently had the opportunity to use the Hulk app, and I must say, it exceeded my expectations. The level of customization available is remarkable, allowing for a highly personalized experience. The user interface is intuitive and user-friendly, making navigation a breeze even for those not tech-savvy. What truly sets this app apart, however, is the outstanding customer support. A special shout-out to Adna and the entire team for their prompt, courteous, and effective assistance. They were incredibly helpful in addressing my queries and ensuring a smooth experience. Whether you're a beginner or an experienced user, this app is a fantastic choice for its versatility, ease of use, and exceptional support team

Blue Almonds Ltd
United Kingdom
Over 1 year using the app
HulkApps.com replied December 12, 2023

We’re thrilled to hear that Hulk Product Options exceeded your expectations! Our team strives to offer a high level of customization without compromising intuitiveness, so it's wonderful to hear your affirmations on both these aspects. Adna and the rest of the team will be delighted to hear your shout-out. Your positive commentary about our customer support has made our day!

Please know that we value your feedback immensely. It helps us continue delivering the kind of service you've praised here. Again, we appreciate you taking the time to share this lovely review and we're here to provide the same level of support at any time you need.

Best regards,
The HulkApps team

November 11, 2023

Had an issue with additional charges not being applied in cart. Customer support helped me fix it in minutes and explained how I could fix the issue if it ever happened again.

The PeQuliar Sunflower, LLC
United States
Over 1 year using the app
HulkApps.com replied December 4, 2023

We're really glad to hear that our support team was able to provide you with the assistance you needed! We have always focused on giving a swift and effective response to your concerns, and we're glad that we lived up to that. Your feedback helps us improve and stay focused on our goals.

If you run into any other issues or if there's anything else we can do to assist you with our app, please don't hesitate to reach out. We're here for you!

Best wishes,
The HulkApps team

January 10, 2024

Really happy with this app and the customer service. App wasn't working with a new theme we had and their customer service rep was able to resolve the design issue within 30 minutes! Highly recommend using this for product variants that are able to go beyond the basic formatting of a shopify product listing.

Colorimetry Lights
United States
About 1 year using the app
December 20, 2023

Well worth the price. This app is easy to install, super easy to configure/update product options using an excel file (great for large inventories with a lot of extra add-on options) -- and support is outstanding!

Trucks R Us
United States
Over 2 years using the app
HulkApps.com replied December 22, 2023

We're over the moon to see your 5-star rating and appreciate your positive feedback. It's great to know that you find our Hulk Product Options app valuable, easy to use, and perfect for managing large inventories. It's wonderful to hear how helpful our support team has been too. Your support motivates us to make the app better and better. Please don't hesitate to get in touch if you have any more thoughts or queries. Thanks again, and happy selling!

Best wishes,
The HulkApps Team

February 27, 2024

I blanked and couldn't remember the correct steps for selecting products - Kerim was able to figure everything out and get me going in the right direction in a matter of minutes.

OLSH Gear by PeakPGH
United States
Almost 3 years using the app
April 5, 2024

The app was a little too hard for me to figure out but customer service was extremely helpful and was able to help me get the option on my website i was looking for. I am very happy with the help ive received.

JOLYNNXHANDCRAFTS
United States
27 days using the app
October 9, 2024

Ho trovato persone disponibili, risposte immediate e professionalità.

Mami Louise Shop
Italy
5 days using the app
April 12, 2024

The onboarding experience with HULK was excellent. Arijana set up a video meeting for me and spent 30 min walking me through the app configuration and how best to customize the tool for the store. And, offered ongoing support for new questions I might have. Knowledgeable, helpful, and very kind. Thank you Arijana!

Dennis Boyle,
babycraft.store

Baby Craft
Canada
About 2 months using the app