Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to handle complex product options, leading to increased sales and better customer engagement. Features like customizable product options, dynamic pricing, and conditional logic are particularly beneficial. The app supports various customizations such as text boxes, swatches, and tick boxes, and even allows for custom code integration. It is noted for its reliability and seamless Shopify integration. The support team is well-regarded for their quick and effective responses, significantly enhancing user experience.
Refine
-
By rating
It provides the most well rounded options available amongst all the apps I've tried.
Allows me to add multiple swatches, product options to enable easy customisations for my customers.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love the multiple swatches feature and are glad you've been utilizing it. :-)
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Shopify has 100 variant limit which seems like a lot but is quickly reached if you have a product that has a lot of customizable options, so this Infinite Options app was such a lifesaver! Even better--I wasn't able to figure out how to integrate it with our site, and the customer service team responded in like 10 minutes! They got everything working exactly the way we needed and we couldn't be more satisfied. We're currently on the basic (free) plan because it suits our needs, and are so grateful to the Infinite Options team for servicing us with so much urgency and consideration despite us not yet being paying customers *prayer hands emoji*. 5+ stars!!!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again.
Product customizations are a key part of our business. Unfortunately, since Shopify only allows a maximum of 100 variants (really?!) we had to search for an app to help us out.
This app has helped us to offer exactly what we want for our customers and has allowed our customers to be creative with their choices when they order.
Now, we have had a few issues. You cannot use the Buy it Now buttons with this app because it won't charge the customer for price upcharges and you also cannot use the cart drawer you must use the cart page. Also, if your customers also use the seller notes then you need to disable the paypal and google checkout options from the cart page otherwise those notes may not get sent through. However, none of these things were mentioned during install or setup so we learned the hard way. I will say that the support team is quick to respond however it did take 3 separate times to fully resolve the issue so that was disappointing. I have recommended to them that they make a list of requirements or settings to enable/disable for this to work properly from the get go.
Thank you for bringing this to our attention. We’re sorry you learned about a few limitations in our current version of the Product Options App after you had it installed. We apologize that our app did not satisfy your expectations.
No worries though! These improvements have been flagged to our Product Team for a prompt and accurate resolution. Well ensure that this doesn't happen again and we don't get uninstalls due to these issues.
Thank you for your kind review! Let me know if you need help with anything else.
Very nice. Everything you can possibly need is in this app. Quick responses from support too when I needed help and did exactly what I needed for help. It's even free compared to other apps at $10+/month!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Amit was very helpful with different scenarios needed to accomplish my goal. He was very helpful and quick to find a solution. He took the time to go through all my questions and fix any of my issues. Very much appreciated! He is the best!
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
HulkApps helped me with the installation at my Shopify´s Icon themed store. After that, I was able to include in minutes an important Retail / Wholesale option to my products.
hank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
I am currently using the app to propose customized products and I am super happy with it!! Best app I found on the App Store for personalized products and if you have any issue, the support team is soooo kind, friendly and super reactive. Just thanks to them and do not hesitate to give the app a try, you won’t regret it!
Hi there, we are so grateful for your kind words. We always offer free installations for merchants because we love getting this app installed properly.
We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
If you face any issues with Shopify, feel free to reach out to us for professional help!
I'm giving this app 5*s even though it wasn't the app I stuck with. Let me tell you why you should give this app ago. From what I've tried in the free product options apps this offers the most features that many paid apps offer.
It was a little difficult to get my head around how the conditional options worked but once I become familiar it just made sense. I would have kept this app if I didn't have the js conflicts and theme dramas.
Considering the apps Free!! Hulk Support was prompt and helped to fix many things that didn't mesh well with my theme. Much respect for the hulk team that worked hard solving many of the issues. The jquery conflicts with my theme, unfortunately, caused page errors on all my pages. :(
Thank you for your review. If you need further assistance feel free to reach on support@hulkcode.com, we would be glad to assist you.
Wonderful customer service!! I had an issue on Sunday and Priyanka resolved and made the changes I requested on my website within an hour. I'm so happy I have a such great support. Thank you so much!!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that Priyanka was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Love this app! Gives us the additional variations we needed for products! HulkApps is awesome, not sure what we would do without them.
Thank you for your warm review! We're thrilled to hear that our Hulk Product Options app is meeting your needs and providing the product variations that you require. Your feedback is a great motivator for our team to continue delivering quality service. We're here to assist you anytime. Thanks again for choosing HulkApps!
Best,
The HulkApps Team