Hulk Product Options

Hulk Product Options

Reviews (1,907)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for efficiently managing complex product options on a single page, enhancing both the ordering process and user interface. Ideal for customizable products, it features unlimited options, conditional logic, and tools like swatches and tick boxes. The app is noted for its reliable performance and seamless Shopify integration. Customer support is often praised for responsiveness and handling advanced custom code requests.

November 2, 2023

Thanks for the kind support from the service team. This app properly fulfills our requests and reaches our expectations! We would highly recommend this app.

ElementiCurtains
Taiwan
About 1 month using the app
HulkApps.com replied December 4, 2023

Hi there,

We're absolutely delighted to hear that our Hulk Product Options app has successfully met your needs! Thanks for your warm words about our support team. Knowing our work is being recognized and valued means a lot to us. We're thankful for your recommendation and are pleased that you had a positive experience.

Keeping our customers happy is our top priority, and your feedback is critical in helping us understand what we're doing right. Thanks again, your feedback means the world to us.

Best regards,
The HulkApps Team

December 13, 2023

A reactive and amazing team! super product I give them 5 stars !!!

Halouma Creations
France
About 1 month using the app
HulkApps.com replied December 15, 2023

We're thrilled to hear that you think our team and product are amazing! Thank you for the full 5-stars rating. We work hard to meet expectations like yours, and it's very rewarding to hear that we’re on the right track. If you ever need any assistance or have suggestions, please don't hesitate to reach out. Your feedback propels us forward.

Cheers,
The HulkApps Team

October 25, 2020

Shopify has 100 variant limit which seems like a lot but is quickly reached if you have a product that has a lot of customizable options, so this Infinite Options app was such a lifesaver! Even better--I wasn't able to figure out how to integrate it with our site, and the customer service team responded in like 10 minutes! They got everything working exactly the way we needed and we couldn't be more satisfied. We're currently on the basic (free) plan because it suits our needs, and are so grateful to the Infinite Options team for servicing us with so much urgency and consideration despite us not yet being paying customers *prayer hands emoji*. 5+ stars!!!!!

The SV Market
United States
About 1 month using the app
HulkApps.com replied October 26, 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thanks for your kind words and we look forward to seeing you again.

October 28, 2023

Super Hilfsbereite Mitarbeiter! Super App. Sehr zufrieden.

Nirona
Switzerland
About 1 month using the app
HulkApps.com replied December 4, 2023

Vielen Dank für Ihre hervorragende Bewertung! Wir freuen uns sehr, zu hören, dass Sie mit unserer App und dem Service zufrieden sind. Ihre Zufriedenheit ist unsere Priorität und Ihr positives Feedback bestärkt uns in unserem Engagement. Nochmals vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen.

Mit freundlichen Grüßen,
Das HulkApps Team

August 3, 2021

It provides the most well rounded options available amongst all the apps I've tried.
Allows me to add multiple swatches, product options to enable easy customisations for my customers.

relixerco
Singapore
Almost 3 years using the app
HulkApps.com replied August 4, 2021

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love the multiple swatches feature and are glad you've been utilizing it. :-)

You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

February 11, 2020

Product customizations are a key part of our business. Unfortunately, since Shopify only allows a maximum of 100 variants (really?!) we had to search for an app to help us out.
This app has helped us to offer exactly what we want for our customers and has allowed our customers to be creative with their choices when they order.
Now, we have had a few issues. You cannot use the Buy it Now buttons with this app because it won't charge the customer for price upcharges and you also cannot use the cart drawer you must use the cart page. Also, if your customers also use the seller notes then you need to disable the paypal and google checkout options from the cart page otherwise those notes may not get sent through. However, none of these things were mentioned during install or setup so we learned the hard way. I will say that the support team is quick to respond however it did take 3 separate times to fully resolve the issue so that was disappointing. I have recommended to them that they make a list of requirements or settings to enable/disable for this to work properly from the get go.

Penelope & Co. Boutique
United States
Almost 3 years using the app
HulkApps.com replied February 12, 2020

Thank you for bringing this to our attention. We’re sorry you learned about a few limitations in our current version of the Product Options App after you had it installed. We apologize that our app did not satisfy your expectations.

No worries though! These improvements have been flagged to our Product Team for a prompt and accurate resolution. Well ensure that this doesn't happen again and we don't get uninstalls due to these issues.

Thank you for your kind review! Let me know if you need help with anything else.

December 28, 2023

I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...

BlackVoltAmplification
United States
Over 2 years using the app
HulkApps.com replied January 3, 2024

Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience.

Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience.

Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you.

Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services.

Best regards,
The HulkApps Team

Edited March 14, 2018

Very nice. Everything you can possibly need is in this app. Quick responses from support too when I needed help and did exactly what I needed for help. It's even free compared to other apps at $10+/month!

All In Poker Stop
United States
About 1 month using the app
HulkApps.com replied March 8, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Edited June 2, 2023

Amit was very helpful with different scenarios needed to accomplish my goal. He was very helpful and quick to find a solution. He took the time to go through all my questions and fix any of my issues. Very much appreciated! He is the best!

SensibleHome
United States
About 1 month using the app
HulkApps.com replied June 5, 2023

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

Edited June 6, 2018

HulkApps helped me with the installation at my Shopify´s Icon themed store. After that, I was able to include in minutes an important Retail / Wholesale option to my products.

Saman Fashion
Mexico
About 1 month using the app
HulkApps.com replied March 8, 2019

hank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.