Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,907)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for efficiently managing complex product options on a single page, enhancing both the ordering process and user interface. Ideal for customizable products, it features unlimited options, conditional logic, and tools like swatches and tick boxes. The app is noted for its reliable performance and seamless Shopify integration. Customer support is often praised for responsiveness and handling advanced custom code requests.
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Love this app! Gives us the additional variations we needed for products! HulkApps is awesome, not sure what we would do without them.
Thank you for your warm review! We're thrilled to hear that our Hulk Product Options app is meeting your needs and providing the product variations that you require. Your feedback is a great motivator for our team to continue delivering quality service. We're here to assist you anytime. Thanks again for choosing HulkApps!
Best,
The HulkApps Team
Excellent customer service! App works great! Functioning as described, I totally recommend as an options app!
We love hearing that the app is perfectly integrated onto your store and working as it should! Thanks so much for the review.
Brilliant!
Supportive!
Super Guidance!
Excellent App!
Awesome!
More such apps in product customisation is expected.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app.
Please let us know if we can assist with anything else! We look forward to seeing your sales increase while using Product Options!
I used this app for just over a month and it has lost me $$$ in sales. I configured it and got the HULK team to check it over. They said it was configured correctly. The first order that was placed through it worked perfectly. Anything after that was a disaster. It was either not showing the add-ons at checkout, or it would, but then it wouldn't charge the customer for them. It resulted in a lot of heavily discounted purchases and me looking like a fool to my customers. I contacted the HULK team about 20 times in the past month and each time I did they told me it was all working perfectly and there was no issue (even though I am sending them failed orders and missing payment), each time they said they fixed it and didn't understand my issue.
The whole team lacks a customer service ethic and I'm pretty sure no one I spoke had English as a first language as their responses were always basic and really useless. I've just set up my theme and coded in the add-ons as I can't deal with this add on anymore.
It wouldn't have bothered me too much if the plugin just didn't work. But it's the fact the customer service team kept making out like I was the idiot as apparently it was working fine on their end. Just not on my end or for any of my customers apparently.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
Thank you for letting us know about this. Your feedback helps us get better.
We also asked our manager to get in touch with you in regards to this review.
Infinite Product Options is straightforward to use once you understand how it works and the customer service has been outstanding. The changes I was making in the app were not reflected on my website, however Sanjay very quickly gave me a hand and sorted it for me. He then assisted in customising other items I needed help with. Easy and great!
I requested further help from Abhilasha and service again was great!.
His help was invaluable.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Loved this app when I first started using it. Then I realized when adding new products that the text boxes were no longer showing up on my website. I tried re installing it and that didn't work. I tried the automatic uninstall and that wouldn't work either. I finally deleted it so that I could try adding it back to see if that would work. Now when I try to add it back it says there is no page at that address. Very disappointed.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
impressed by the fast support and they have excellent customer service skills which is a bonus. They helped set everything up -hardly had to do anything to get it going.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Customer service is A+! My representative corrected my issue within minutes, truly appreciate this product & their employees! Thanks so much Amite!
Thanks for letting us and all merchants know you are loving the app. Our Experience team is always happy to help!
This app has really helped our business to deliver all the variants/options we wanted. Customer support has been absolutely SUPERB. The team is very responsive, proactive and FAST! 100% recommendable. Thanks to the team for their support for set-up and for customizing what we needed to make the store as we wanted. GREAT APP for business!
Indeed. Product Options app is a must-have for any e-commerce business to let customers personalize their orders and merchants can charge extra price for fulfilling the custom needs of their customers.
With this app, we have kept a bunch of free features that most stores can take advantage of, and some special features that stores who need extra can try out. We hope you enjoy all the cool features in our app, both free and now paid,
Thank you for your love and support!
I used this app to add a simple gifting option on my website. Although I've only used very basic features of the app I reached out for some help on customising the app and had an immediate answer. I didn't expect to have such a swift and positive response to my request so I'm really pleased I chose to use this app over all the rest!
Thank you so much for taking the time to leave us this amazing review. We also have customization services for gift subscription functions.
If you wish to, you can also visit our website to see the range of services we have to offer our merchants!