Hulk Product Options

Hulk Product Options

Reviews (1,892)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex product options, leading to increased sales and better customer engagement. Features like customizable product options, dynamic pricing, and conditional logic are particularly beneficial. The app supports various customizations such as text boxes, swatches, and tick boxes, and even allows for custom code integration. It is noted for its reliability and seamless Shopify integration. The support team is well-regarded for their quick and effective responses, significantly enhancing user experience.

February 4, 2021

I used this app to add a simple gifting option on my website. Although I've only used very basic features of the app I reached out for some help on customising the app and had an immediate answer. I didn't expect to have such a swift and positive response to my request so I'm really pleased I chose to use this app over all the rest!

The Rose
United Kingdom
About 1 month using the app
HulkApps.com replied February 10, 2021

Thank you so much for taking the time to leave us this amazing review. We also have customization services for gift subscription functions.

If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

Edited March 4, 2021

I am far from a programmer & was extremely HOT about doing all of this Shopify & add-on apps, but the people at Hulk were sooooooooo helpful! Though nobody was available via phone (it takes too damn long over chat & email, issues that could be handled in 15 mins take DAYS to address & resolve, but I hear they're working on phone support, that'll be amazing...) despite that, they were super helpful, and got my app functioning! Thanks!

Fortune Freshies
United States
About 1 month using the app
HulkApps.com replied March 4, 2021

You're absolutely right. We're working towards making our customer support available 24/7/365 via email, skype, and phone.

Thank you for your patience! Have a great day ahead!

March 11, 2023

The app is very helpful, the most affordable and easy-to-use option app across Shopify. Their customer service is also very efficient, Nisha helped me with cart pricing and helped change my code in couple of minutes.

Eterna Diamonds
United States
About 1 month using the app
HulkApps.com replied March 20, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

August 3, 2018

I have worked for over 20 years on a multitude of content and shopping platforms, and with a ton of support service providers.

HulkApps is one of those rarest of companies that overdelivers on everything they promise - quality of work, speed (one day turnaround) and communication (polite, friendly, super-helpful).

I highly recommend this app supplier!

Kranked Bikes
Canada
About 1 month using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

February 27, 2023

Es genial la aplicacion funciona correctamente y Sanjay es un gran trabajador me encanta esta app y sus funciones

Futbol Camis
Spain
About 1 month using the app
HulkApps.com replied March 3, 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

Edited November 19, 2023

Don't even bother.

XtremeTeez
Japan
About 1 month using the app
HulkApps.com replied December 4, 2023

We're sorry to hear that you had a poor experience with our Hulk Product Options app. Our team at HulkApps is committed to providing the best possible service and we’re disappointed that we fell short in your case. If you faced any specific issues, or have suggestions, we'd appreciate it if you connect with our support team who're ready to assist you. We are making a note of your feedback and promise to work diligently on improving our app and services. Your feedback matters to us.

Best Regards,
HulkApps Team

September 20, 2018

This app is super easy to use. I needed to find a way to add a text box to my product for customisation and this was perfect for that. I had a little trouble with the code aspect of installing the app, but the support team got back to me very quickly and sorted it all out for me with very little back and forth. Works perfectly now. Excellent customer service.

How to Hold a Grudge
United Kingdom
About 1 month using the app
HulkApps.com replied March 7, 2019

Thank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs

September 24, 2020

Great customer service through the chat- The developers fixed a problem I was having very quickly. Thanks again!

Block Prints
Canada
About 1 month using the app
HulkApps.com replied September 25, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else!

August 16, 2021

Great support. Ask questions and get answers. Love it. Using other apps because of the great customer support.

Sand-Rite
United States
About 1 month using the app
HulkApps.com replied August 16, 2021

Hi there, thank you for your review. We've got some top-notch customer support here at HulkApps so never hesitate to reach out if you ever need help.

Best of luck with your business! We look forward to seeing your continued success.

Edited July 8, 2019

BY FAR ONE OF THE LEAST HELPFUL CUSTOMER SERVICE ON SHOPIFY.
They have not contacted me back after 2 weeks of contacting them trying to get my store set up even though I immediately opted for the Pro Plan, so I am a paying App customer and still being ignored.

They have ignored all my requests to contact them and have closed my tickets without answering them.
Do Not Use Unless you plan on figuring it all out on your own without any assistance, because you definitely will not get any sort of help from them.

Very Shocked with the quality of Service provided despite them bragging about industry leading customer support(Far cry from the truth)

SquadCustoms
United States
About 1 month using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We would appreciate hearing out our manager who will be contacting you in regards to this review.