Hulk Product Options

Hulk Product Options

Reviews (1,892)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex product options, leading to increased sales and better customer engagement. Features like customizable product options, dynamic pricing, and conditional logic are particularly beneficial. The app supports various customizations such as text boxes, swatches, and tick boxes, and even allows for custom code integration. It is noted for its reliability and seamless Shopify integration. The support team is well-regarded for their quick and effective responses, significantly enhancing user experience.

Edited January 1, 2020

Wow, I had an issue with my theme, as the app was not installing correctly and I don;'t know code, so I contacted there team, and MY GOD, there support emailing team is WONDERFUL, replied within few hours even during holidays, and they simply had me give there developers limited access and they fixed it right away. Now I'm working so MUCH BETTER in my business and sales and everything is now increase because of this little thing. I really appreciate the speediness and support from you guys, I'm super grateful that even in the FREE VERSION you can get SO MUCH out of this app.

Simply Uncaged Gifts
United States
16 days using the app
HulkApps.com replied January 2, 2020

Hi there! Thanks for leaving us such a wonderful review. We are so grateful for your kind words; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing your continued success.

December 3, 2018

Added app to supply theme and it was a mess. It showed things properly some places and ultimately charged them the base price regardless of options chosen. I reached out to the HulkApps team and asked for their help resolving the problem (instructions said to replace code x with code y, but code x didn't exist). They opened a ticket and asked us to create a staff account for them, which we reluctantly did. Over the course of the next couple business days we saw little improvements to the functionality, getting closer to operational. Today they came through and got their system fully functional on our store. They exceeded my expectations, especially for a free app, and while the lack of communication during their troubleshooting phase was a little disconcerting, then ultimately came through spectacularly and I'm left totally satisfied with then product and without complaints.

Moral of the story is these folks stand behind their product and will go to ridiculous lengths to get you squared away.

FuzzButt Fursuits
United States
16 days using the app
HulkApps.com replied March 8, 2019

Thank you for your review. Sorry for the inconvenience. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

November 19, 2020

Never in my life, I have experienced such a great service. Fast, good and kind. I would recommend this app to everyone.

Craft Your Kid
Netherlands
16 days using the app
HulkApps.com replied November 20, 2020

This review made our day!

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

January 6, 2021

I couldn't emphasise enough how helpful the customer service was in solving some issues that kept appearing when installing the application. I rated 4* as I found it a bit hard to install and make it work, but 5* for the support's fast and effective interventions. Happy with the app overall. Thank you.

Cozinest Deluxe
Ireland
12 months using the app
HulkApps.com replied January 7, 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options App!

June 11, 2020

I had a ton of questions in regards to what I was trying to do and their support was fantastic (they were patient, helpful and answered quickly). Great app!

Apnée Santé
Canada
15 days using the app
HulkApps.com replied June 11, 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

June 23, 2019

finally I found the app that is best for my product options! I love it! ITS FREE and it is well working for my store! Thank you!

Simply IcedOut
Philippines
15 days using the app
HulkApps.com replied June 24, 2019

Hope you have fun using our app. Product Options is a freemium app and it comes with advanced features as well. Try it out for 14 days, to see if it makes a difference in conversion rates.

April 13, 2020

Best app for a product options and features. Their support is really helpful but I wish they have more features in future for text like font selecting, font preview etc.

buyaquaich
United Kingdom
15 days using the app
HulkApps.com replied April 13, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

If you ever need any help, feel free to contact us whenever as we are always standing by to help.

April 5, 2021

The support is patience, and always respond my inquiries as soon as he can.
Their service is excellent!

Blindsandcurtains-direct
Taiwan
15 days using the app
HulkApps.com replied April 6, 2021

Thanks so much for the kind words! We really appreciate the review, and are so glad that you love our unmatched support!

November 17, 2021

I reached out to Hulk Chat Support (specifically Sanjay) because I completely messed up my installation of the app. Sanjay was very knowledgeable and very patient with me. He got me squared away and even helped me add my first set of product options. Thanks Sanjay - you were a lifesaver!

Golden Rules Candle Co.
United States
15 days using the app
HulkApps.com replied November 17, 2021

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

November 15, 2022

Fast and very helpful support if there's ever an issue. Would recommend using it as the app does everything that we need it to do

Blem Beach Accessories
Australia
14 days using the app
HulkApps.com replied December 5, 2023

Hello! We're thrilled to hear that you found our support helpful and our Hulk Product Options app beneficial for your business needs. Your recommendation means a lot to us! If there's anything more you'd like to see in the app or require any assistance in the future, feel free to get in touch. Thanks for taking the time to share your positive experience.
From your team at HulkApps.