Hulk Product Options

Hulk Product Options

Reviews (1,907)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for efficiently managing complex product options on a single page, enhancing both the ordering process and user interface. Ideal for customizable products, it features unlimited options, conditional logic, and tools like swatches and tick boxes. The app is noted for its reliable performance and seamless Shopify integration. Customer support is often praised for responsiveness and handling advanced custom code requests.

December 23, 2021

So far this app has everything I need. I've looked at a ton of apps in the Shopify store. It's really frustrating that Shopify has a variant/option limit but Hulk Product Options is doing the job. I definitely give them 5 stars because of their customer service. They offer 'Expert Installation' and then they have a live chat and will answer any and all questions. When there is a setting I'm looking for and the settings don't have it, they will code it for you and provide the code. An example would be the hover color and spacing between options. Overall very happy. Thanks!

The SoakingPot
United States
14 days using the app
HulkApps.com replied December 5, 2023

Thank you for leaving such a detailed review! We're thrilled to hear that Hulk Product Options is meeting your needs and that our 'Expert Installation' and live chat services have been beneficial to you. Our mission is to provide the best customer service to our users, and hearing that you had a positive experience is highly encouraging. We are proud to rise above Shopify's variant/option limit and eager to help with personalized codes whenever necessary. Your satisfaction is our driving force. Once again, thank you for the incredible 5-star rating, and for choosing Hulk Product Options.

Best wishes,
HulkApps Team

February 1, 2019

This app is awesome when you need to offer lots of options. It's fairly straight-forward, easy to use, and works great. The support team is really awesome too! I had a small conflict with another app I am using which effected how my options showed up in the cart. They sorted it all out beautifully! Thanks HulkApps!!

Many Moons Emporium
United States
14 days using the app
HulkApps.com replied March 8, 2019

We are glad your experience with us went smoothly. :)

March 27, 2020

Had some initial issues with install and some options working but all was fixed by their very responsive support team. All working perfectly now. Thanks

Home Secure
United Kingdom
14 days using the app
HulkApps.com replied March 27, 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

August 16, 2021

This app lets me do everything I needed it to. I reached out to support and they are probably the nicest customer service reps I have ever dealt with. They where also quick to help me get my app up and running on my page. 10/10

Kristi's Kreations
United States
14 days using the app
HulkApps.com replied August 17, 2021

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

January 16, 2024

Hulk is very user friendly, seamless, and easy to use. What I love most about it is the customer service. Very useful, patient, fast to respond, & friendly. I've tried a couple of product customizers and I prefer Hulk over them.

esscentialsmanila
Philippines
13 days using the app
November 6, 2022

We have only had this app for a few hours, but we can say we are pleased! Especially with the help that Amit has offered me. They were also so fast at getting things set up for me and answered all my questions! I was using another app and they failed us. I opened Hulk Product Options so frustrated and now I feel so much better knowing that I can rely on them.

Stay Sassy Designs
United States
13 days using the app
HulkApps.com replied November 8, 2022

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

May 9, 2022

incredible support very fast answered all my questions I recommend the application 1000%
Thanks a lot

Creabibenval
France
13 days using the app
HulkApps.com replied May 9, 2022

Thanks for the review! We are glad you are enjoying our app.

March 11, 2022

Works great, has all the options we need and shows up in the cart and in our third party shipping solution. We had an issue with it not installing on our theme using the auto setup. Contact support who installed it for me within 30 minutes.

Chicken Craft Ltd
United Kingdom
13 days using the app
HulkApps.com replied April 30, 2022

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

January 18, 2019

I'm using this app to provide additional product variants and it works superb! However, what stands out is the support. I had an issue where custom text box fields were not flowing through to the checkout. One email to their support fixed the issue and now all is working smoothly.

Highly recommend!

Hoppin Jerseys
United States
13 days using the app
HulkApps.com replied March 8, 2019

Thanks for recommending us! We really appreciate it.

Edited August 16, 2019

The instructions given can be rewritten a bit better to help everyone understand how to apply options and such. After requesting assistance from them they helped half way, said it was completed and all communications stopped for about a week. I continuously reached out to them to no avail. I found their FB page and messaged them there, which it mentioned they'll get back to me within a few hours, 24 hours later at 6am I heard from someone.. apparently their messages/tickets weren't working properly all of a sudden.. it'd be an amazing app with the proper directions and customer service.

Update on above review - once I received the help I needed from Shopify who also has knowledge in regards to this app, I've had the app running for a few weeks now with no issues. So if you run into problems and aren't getting enough help, reach out to Shopify itself before removing this app as it's simple and does what it needs to.

Jovial Fairy Creations
United States
10 months using the app
HulkApps.com replied December 8, 2023

Thank you for your detailed review. We're glad you find our app useful and it satisfies your needs. Your insights about our instructions and customer support are important to us. We sincerely apologize that our communication didn’t meet your expectations.

We acknowledge that there was a delay in our responses, and we take full responsibility for any inconvenience caused. We assure you, this doesn’t reflect the quality of service we strive to deliver. We are working to make our instructions clearer and enhance our support system for a better user experience.

It's good to know that with the assistance of Shopify, you were able to resolve your concerns and the app is running smoothly for you. Your patience and understanding are very much appreciated!

Your feedback helps us improve and serve you better. Thank you once again and don't hesitate to share any other thoughts you may have in the future.

- The HulkApps Team