Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its extensive customization options, ideal for businesses with complex product offerings, including unlimited options and features like conditional logic and swatches. The interface is user-friendly, suitable for both novice and experienced merchants. Customer support is frequently praised for its responsiveness and effectiveness, often providing solutions that exceed basic assistance, enhancing e-commerce operations and customer experience.
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great product and customer service, even though in just on the free tier. will definitely go with them when time comes for me to upgrade.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your increase in AOV while using our Product Options app!
Great service and commitment to making their customers happy. Did work "above and beyond". Great app.
Thank you so much for placing your trust in us. We are delighted to hear that you had a great customer service experience.
Great app. And really good customer service. Had issues getting the app up at first but help was quick, concise, and efficent and getting my issue resolved.
Hey there, thanks so much for the review; we really appreciate the review, and are so glad to hear you're loving our prompt customer support.
Please let us know if we can help with anything else!
I have some issues with the application on my orders but I contact them and they were fast to help me with the problem. Thank you
Thank you so much for taking the time to leave us a review. We're are glad that our customer service team was able to resolve all your issues! We appreciate the kind words about our support. :-)
best custom product option ever.and thank you for installing the app and so on configue.much appreciate the help.best customer service ever.now i can do my website other stuff.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else!
A good application with good features, i like the simple design because it is easily adaptable to my store. There is a custom JS / CSS editor if I need specific things. The free version can hold a lot of things so it can be good for small business. Cons : i think there are some lack for the premium version. - There are some text you can't change or remove, so you have to deal with it. - Some bug happend sometimes... - Some text doesn't have their own tag, so you can't target them with custom CSS / JS. Without these 3 cons, this 5 stars ;-) Good job.
Hi there! Thanks so much for taking the time to leave us a review. We totally agree that our app can become a whole lot better. And we have made plans to update it from time to time so that our app never gets outdated.
Your feedback helps us a lot on focusing better! Thank you once again :-)
Discount functionality didn't work after adding this app. Also, their support is not willing to fix it. Do not use this app if you want discount functionality working.
The discount code functionality issue has been resolved. Let us know if you need our help in re-installing our app. :)
We asked our manager to reach out to you to talk about the issues you were having.
I use the Hulk app to help with purchase options. My site is LIVE and the issue I had was handle expeditiously by Mr. Amit! Thank you... you know your software!!
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
I had a problem with the product options app not showing up at checkout. Deepa was amazing she responded back fast and helped me work through every problem! We got everything working back to normal in less than a day.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Perfect app for product options, once you can get it all set up and working properly. It was conflicting a little with my current theme but Hulk App people were nice enough to finally help me, took a while. The app is free, I love a free app but I wouldn't mind paying for it if it would mean Hulk would add in a little better support and also add the feature to be able to used coupon codes. I spent months trying to get this app set up and started using it and realized that there is a conflict between the app and the shopping cart and once you have the options applied to a product, that product can no longer use coupon codes at all. So customers can't use ANY coupon codes with any of my personalized products and that stinks. Hulk says they have plans for this feature in the near future but I can't wait so I have to change to a different app that is going to now cost me $20 a month, which I am not happy at all with. I have tried all the other options apps and they all are no good.
Hi there,
Good news is that the app is now compatible with coupon codes! Sorry you had to uninstall the app earlier. Kindly let us know if you want to give it another shot and our team will take care of the rest.