Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,907)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for efficiently managing complex product options on a single page, enhancing both the ordering process and user interface. Ideal for customizable products, it features unlimited options, conditional logic, and tools like swatches and tick boxes. The app is noted for its reliable performance and seamless Shopify integration. Customer support is often praised for responsiveness and handling advanced custom code requests.
Refine
-
By rating
WARNING this app does not work with shopify discounts. I lost a lot of sales due to this plug in not working with shopify in any shape or form. I talked to Hulk customer service and their was nothing that could be done to make it compatible with my site unfortunately
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
The Support is marvelous- the developers would reply within a few hours and fix everything as wished. The translation of the App in German is really bad ... working on a German Store you dont know which button to click and which setting to make because the translations are so wrong... Using the app on a setup with many products offering different customizations, the various condition sets I had to create become a bit confusing... also it would be nice to see within the product itself in the backend which option set is being used. For me a the agency it is ok, but if my client would like to add a color to a product or any other option - they will always need me to do so... In total it is a cool App but needs definitely quite some more work on it....
Thank you for bringing this to our attention. We’re sorry you had a bad experience with our app translations. We’ll strive to do better to ensure this doesn’t happen again.
Perfect app. Their team was able to make it work with my theme. Highly recommended.
hank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
I have to tell you their customer services are great!
They helped me fix the conditional logic problem.
Appreciate that!
Thank you for your kind words! We're glad you were able to get your issues resolved by our specialists. In case you need any help in Shopify, please don't hesitate to reach out. We're always standing by to help!
My store have many products and each product have multiple options, with Infinite Product Options from HulkApps, it really help me a lot on my store setup, save time and money :) And the support is fast and very helpful, they really listen to customer and always improve the feature!
Updated Review: I downgrade it from 5 star to 3 star because the product options can't display correctly for people in Russia and China. Support unable to fix it and I lost many sales due to this problem.
Thank you! We're glad our app could help you to save money and earn more!
Please, do let us know what we need to do to improve our rating.
Zeer goede app doet precies wat ik nodig heb, verder de service is uitmuntend goed, alles direct opgelost waar ik problemen mee ondervond
Dank u! We zijn erg blij om te horen dat u een geweldige ervaring hebt mogen opdoen van een aantal van onze geweldige specialisten!
Super annoying that you can’t add items to the sets you create in mobile. You can’t slide the screen horizontally to click the edit button and add items.
We’re so sorry that your experience did not match your expectations. Your feedback helps us get better. We are looking into the mobile responsiveness of our app and hope to resolve it promptly and accurately.
The app is very buggy! Support is outsourced and very unhelpful - they kept demanding access to the Shopify owner account, even though I made them their own staff account (yes, that is right they don't have developer or partner access) and could see successful logins in the audit log. Makes me wonder if they had any malicious intent trying to get the owner account details. As such wouldn't recommend to proceed with them even though the app is free - who knows what they could do to your store.
We didn't realize when we asked for staff account access, that there could be serious repercussions.
We have definitely become more cautious of our merchant's privacy and not only do we need Limited permissions to the store, we have also extended collaborator requests to many merchants. It's about what our merchants are comfortable with.
Our app requires certain codes to be manually updated in order to complete installation, but we don't expect all our merchants to be experts and we are more than happy to take care of the installation and even set it up for free.
We would be happy if you would hear out our manager that will be in touch in hopes of amending this.
Application au top ! ils ont su trouver des solutions et répondre a toutes mes demandes et ce n'était pas une mince affaire, mon activité nécessite des champs de personnalisation spécifique et malgré cela, l'application a répondu présent ! je recommande et remercie toute l'équipe pour son aide dans la configuration de l'application sur mon site .
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
Our website used this app to add an optional service charge to a certain product with radio buttons but we wanted the color of the buttons to match our site. I contacted their support team and they helped me right away. Very professional when communicating with me. I had a very good experience with them. I do wish we could customize the color of radio buttons and checkboxes in the app without CSS but the end result was still very good.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!