Hulk Product Options

Hulk Product Options

Reviews (1,902)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.

February 8, 2024

Great app! The team are so helpful whenever you need assistance it is instant, I had an especially great experience with Muaza when I needed help with my new theme. 10/10

That Crafty Stitch
United Kingdom
6 months using the app
March 3, 2024

Highly recommend the app, once you get the hang of it it's really so simple and also looks great in my store! Thank you Deepa Patel for your patience your help was much appreciated!

Taylah Made Doormats NZ
New Zealand
About 2 months using the app
Edited February 26, 2024

UPDATE: 02.26.24

Choose a different app, or find a different way. I am going on my third month with Hulk Apps, and have been nothing but a nightmare. They do not read your requirements nor what you will accomplish, and if they do, they knee-jerk piecemeal development and custom code. There is no shared communication with any team, as only 1 person knows my site and has been away, so no one was able to move the project forward or even answer my questions.

They are not able to provide any ETA on how long things will take and get a canned response that we are working on this as fast as possible. After sending in my 80th email with the same requirements, I was told today it would work 100%. I totally did not expect it to work; I was 100% correct; The original requirement still is not working, that is, to track my inventory.

It is not unlimited either, as I had a second product that had multiple items, and it was beyond what they could do.


STAY AWAY!!

UPDATE: After working with Amit and understanding the needs of my business and how things needed to be laid out, he was able to deliver exactly what I was looking for. Happy to have found this APP and get my store up and running.
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If I could put no starts, it would be how I rate this app. I have asked the same questions 5 times to support and still getting no answer, except a canned answer. I now got a

Furthermore, with regard to the product you have shared with us, we will need to check with our team to see if it is possible to meet the requirements you have provided.

But no follow-up; just let us know if we can help you again.

RX Smart Gear Canada
Canada
2 months using the app
HulkApps.com replied January 3, 2024

We're truly sorry to hear about your experience and we apologize if our support team didn't meet your expectations. It goes without saying that we want every interaction with HulkApps to be worthwhile. Rest assured we are taking your feedback seriously as we aim to improve.

You mentioned not receiving satisfactory answers to your questions, so we would like another chance to make things right. We'll be reaching out to you directly to discuss your inquiries; and this time you can expect a thorough and decisive response from us to help sort out your concerns promptly.

Thank you for bringing this to our attention and we appreciate your patience in this matter.

Best regards,
The HulkApps team

May 16, 2024

Haris provided GREAT service! Walked me through options after discovering my theme would not support my first choice. He then make videos of how to create options specifically for my item type!

DreamHome GAMEROOMS
United States
5 days using the app
March 1, 2024

The app was very easy to set up and the ability to add unlimited variants is a huge bonus. They are supportive for first time users and Eldin was fantastic, his great communication skills really helped me understand how to make the most of all of the features. Thank you!

The Karry London
United Kingdom
14 days using the app
Edited May 13, 2024

You get immediate help, no matter what day or time !!! - which is amazing.!
I was stuck again and and I needed a quick fix.
The assistant was very helpful and kind.
Keep the good work :)

TheVeryBusyTeacherShop
Germany
5 days using the app
March 22, 2024

Took me forever to find this app as I needed something that would work with my inventory system and track stock through a Shopify SKU. This app does that and so much more. They are fast to help and easy to work with, great app!

Shop Home Med
United States
24 days using the app
May 9, 2024

Adna was incredibly responsive and helpful with all the questions I had and resolved all my issues right on the spot.

Ana Schubert Design
United States
7 months using the app
July 23, 2024

Incompettent support wasted 2 months with 0 results

Bitoprint
Lithuania
About 2 months using the app
July 5, 2024

Super appli et super support ! je recommande

Maillots du chef
France
3 months using the app