Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,884)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage complex customer needs and dynamic product customization, especially useful for businesses offering handcrafted or personalized items. It features unlimited options per product, extensive customizability, and advanced tools like conditional logic, suitable for both retail and wholesale. The app is noted for its reliable performance and exceptional customer support, with a team that provides responsive assistance and custom coding. Merchants commend the app for significantly enhancing business processes and effectively meeting specific requirements.
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Quite a useful app, however with some limitations around currency.
Also the customer service is quite handy.
Hi there, thank you for the appreciation. Would love to help you out. Our app s currently compatible with Shopify's Currency Converter. If any improvements roll out we'll inform you on the same.
Thank you :)
Premium features and customer service at a very affordable cost!
Bulk export/import is very useful.
Hey there, thanks so much for the review; we're so happy to hear you're loving our pocket-friendly app! We love the bulk export/import feature, and are glad you've been utilizing it. :-)
You can also reach out to our support team - they're willing to help however they can!
Excellent customer service who assisted in setting things up for me. Works great with lots of varying product options and changing prices.
Hi there,
We're thrilled to hear your positive feedback about our customer service and how well the Hulk Product Options app is working for you! Knowing that it's helping you manage various product options and adjust prices is exactly what we aim for.
We greatly appreciate you taking the time to share your experiences and we want to assure you that we're continuously working on improving our services and features to serve you better.
Please don't hesitate to reach out if you ever need further assistance or have any suggestions. Your feedback plays a significant role in our growth and development.
Best,
The HulkApps Team
Still trying to figure out how to work with multi-currency store
Thank you for your review. Regarding the multi-currency, Hulk apps don't support any multi-currency application. But if you want to use the multi-currency then please use Shopify default currency. Please go through this link: https://help.shopify.com/en/themes/customization/currencies
I hired an expert to install this app for our store. We needed a drop down box on our product page. I like it for the most part, however, some customizations I need are not possible due to the way the app is programmed. I must say that support is very attentive and they do their best to help with all questions. I do recommend having an expert install the app for you if you are not confident in dong so yourself. It is a little confusing.
Thanks for the nice review. Our product roadmap is exciting and we'll keep you posted on new features and improvements.
All the best.
This app was what we were looking for when it came to providing our customers with a lot of variations, but not being limited by the Shopify 3 variant limit. The customer support was great and the app provides you with the ability to change the prices based on your variants. Where the app loses a couple of stars is the product selection process to apply your variants to your products, you cannot select by tag (you can search by tag though but still have to select each product individually), you cannot select by collection, and the app will not capture any new products without you adding them manually. If you have a lot of products like we do (100+ of about 10 designs), then you must select each product individually with a scroll down view. Once you reach the end of the scroll bar it loads more products, which if you ended up searching your products by a tag, the tag disappears and then shows every one of your products instead of it being filtered. This is such a pain in the ass to choose the products you want this app to be applied to we almost don't want to use it, but this seems to be the only one available where you can change the prices based on a variant. Once you get your products selected, we found that if you choose close to 50 products at once to import, a server error stops you from moving forward and then you have to start all over because it deletes your options set.
If you were able to choose your products by collection rather than one by one, or the app would automatically import products to the list by tag or collection that would be great, but this is where it falls short. It really is a big burden having to select all of our products 20-30 at a time, keep track of where we left off so we don't get the server error for choosing too many products at once then going back into the list to import another 20-30.
Update: After having this app for the free trial, I believe that we will continue to use it because of the customer service. The customer service has helped us integrate the app really well into our theme since it's not a free theme. We had so many integration issues with formatting on the checkout page, prices not being adjusted when customizations were chosen, invoices not showing the customization in our packing slips or on the customer end but only showing the base price and product, the discount code box not being available for the customers on the checkout page. This was all fixed in a timely manner even after being incredibly frustrated with the app, but we need that customization with being able to adjust prices. The customer service is really great and that's the only reason we're increasing our rating to 4 stars. We still have an issue with adding products to your option sets not being somewhat automated, which is why we can't give it 5 stars.
Thank you for your thoughtful and detailed review! We're thrilled to hear that our Product Options app has been helpful by providing more variant options and that our customer service team could assist with its integration in your theme.
We understand the frustration you've experienced with the product selection process, as your store has a substantial number of items. It’s clear that feature could be more user-friendly, and we appreciate your detailed feedback on improving this area.
We've taken note of your suggestion about selecting products by collection or the app automatically importing new products - your insights are crucial for us to enhance our app's functionalities and performance.
We're glad that, after working through the initial issues, you've chosen to continue using our app mainly due to our dedicated customer support. We regret couldn't earn a perfect score from you, but rest assured that we are working diligently to refine our service to meet exceptional quality, and your feedback plays a crucial role in this.
If you need any further assistance, don't hesitate to reach out!
Best regards,
The HulkApps Team
My site uses this App on almost every transaction. It works great. Always room for improvement so it gets 4 stars.
However, the customer service is 5-star! - quick, responsive, understanding and provides solutions or alternatives if at all possible. Deepa helped me and I'm appreciative for 5 - star service!!
Jared at The Clayroom
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
I love this app, and the team was super helpful to get it properly set up when I encountered some issues during installation. However, I'm only giving 4 stars because it does not work with the currency converter app I had... or any for that matter (I tried a few.) In the end I had to delete the currency converter app, because I need the product options more, but wish I could have both.
Hi there, could you let us know which Currency Converter app are you using? Our app is perfectly compatible with Shopify's Currency Converter. If you like, our team can help you integrate it for you. Reach us on support@hulkcode.com
App is working great and the customer service is awesome!
They're quick and very helpful.
Excellent customer service!
Thank you for your kind review! Please don't hesitate to reach out to us, if you ever need any assistance. We're here for you!
Here's wishing you a very happy & joyous New Year!
For someone like myself who isn't tech savvy, this was definitely hard to install without the help of support. There aren't any installation, tutorial videos to help you. I hate that I had to delete this app.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.