Hulk Product Options

Hulk Product Options

Reviews (1,887)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex customer needs and dynamic product customization, especially useful for businesses offering handcrafted or personalized items. It features unlimited options per product, extensive customizability, and advanced tools like conditional logic, suitable for both retail and wholesale. The app is noted for its reliable performance and exceptional customer support, with a team that provides responsive assistance and custom coding. Merchants commend the app for significantly enhancing business processes and effectively meeting specific requirements.

December 23, 2023

So I have been using Hulk Product Options for a month or so. The interface is very intuitive and was easy to set up and use, from the product options all the way through the conditional logic setup. The few times that there were some "snags", i jumped on Chat Help and not only were they immediately responsive, but they fixed the minor issues right away. If you are on the fence, give them a shot, you won't regret it!

sports-343
United States
24 days using the app
HulkApps.com replied January 4, 2024

We're thrilled to hear about your positive experience with Hulk Product Options, thank you for sharing it with us! Your feedback on the interface, setup, and the chat support really helps us to improve. It makes us happy to know that any issues you ran into were promptly resolved.

Your words of encouragement provide valuable motivation for our team. And, if you ever have additional insights or if there's something more you'd like to share, we're all ears. Thanks again for giving Hulk Product Options a shot and for your strong recommendation.

Best,
The HulkApps Team

March 3, 2024

Highly recommend the app, once you get the hang of it it's really so simple and also looks great in my store! Thank you Deepa Patel for your patience your help was much appreciated!

Taylah Made Doormats NZ
New Zealand
About 2 months using the app
December 21, 2023

Friendly, fast, efficient customer service and the product options work seamlessly

ShopChalison
Jamaica
Over 2 years using the app
HulkApps.com replied December 22, 2023

Hello,

Thank you for leaving such a wonderful review! We are thrilled that you enjoyed your experience with the Hulk Product Options, and found our service fast, friendly, and efficient - that's the level of service we strive to provide.

Also, it's great to hear that the product options are working seamlessly for you. Your feedback is of great importance to us and pushes us to work harder to meet our users' needs.

Stay in touch if you ever need any further support. We’re here for you!

Best wishes,
HulkApps Team

February 8, 2024

Great app! The team are so helpful whenever you need assistance it is instant, I had an especially great experience with Muaza when I needed help with my new theme. 10/10

That Crafty Stitch
United Kingdom
6 months using the app
March 1, 2024

The app was very easy to set up and the ability to add unlimited variants is a huge bonus. They are supportive for first time users and Eldin was fantastic, his great communication skills really helped me understand how to make the most of all of the features. Thank you!

The Karry London
United Kingdom
14 days using the app
December 7, 2023

I just had to reach out and express my gratitude for your amazing app! The features are fantastic and so easy to use. Kudos to your team for creating something so user-friendly. Also, a big shoutout to your customer service! I had an issue, and they replied lightning-fast with the perfect solution. Impressive!
Thanks a bunch for the excellent work. You've got a happy user here!

لـَمسه
Qatar
19 days using the app
HulkApps.com replied December 11, 2023

Hello! We are thrilled to know that you find our app user-friendly and its features fantastic. Your words have genuinely brightened our day!

Our customer service team feels encouraged by your shoutout. They make it a priority to assist our users promptly and it's very rewarding to hear that their efforts have made a positive impact. Reviews like yours let us know we’re on the right track!

Thank you so much for your kind words. We are more than happy to have you as our user and we look forward to continuing to meet your expectations.

Best wishes,
The HulkApps Team

November 24, 2023

Wonderful app! Easy to use! Customer service is amazing and very helpful
THANK YOU!!!!

She'z Royalty Collection
Canada
About 3 years using the app
HulkApps.com replied December 4, 2023

Hi there,

Wow, your review just made our day! We're thrilled to hear that you're finding our app easy to use and that our customer service has been able to assist you effectively. Reviews like yours are what motivates us to always deliver our best.

Remember, your feedback plays a huge role in helping us to continually improve our app and service, so please keep sharing it!

Happy selling from the HulkApps team!

Edited February 26, 2024

UPDATE: 02.26.24

Choose a different app, or find a different way. I am going on my third month with Hulk Apps, and have been nothing but a nightmare. They do not read your requirements nor what you will accomplish, and if they do, they knee-jerk piecemeal development and custom code. There is no shared communication with any team, as only 1 person knows my site and has been away, so no one was able to move the project forward or even answer my questions.

They are not able to provide any ETA on how long things will take and get a canned response that we are working on this as fast as possible. After sending in my 80th email with the same requirements, I was told today it would work 100%. I totally did not expect it to work; I was 100% correct; The original requirement still is not working, that is, to track my inventory.

It is not unlimited either, as I had a second product that had multiple items, and it was beyond what they could do.


STAY AWAY!!

UPDATE: After working with Amit and understanding the needs of my business and how things needed to be laid out, he was able to deliver exactly what I was looking for. Happy to have found this APP and get my store up and running.
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If I could put no starts, it would be how I rate this app. I have asked the same questions 5 times to support and still getting no answer, except a canned answer. I now got a

Furthermore, with regard to the product you have shared with us, we will need to check with our team to see if it is possible to meet the requirements you have provided.

But no follow-up; just let us know if we can help you again.

RX Smart Gear Canada
Canada
2 months using the app
HulkApps.com replied January 3, 2024

We're truly sorry to hear about your experience and we apologize if our support team didn't meet your expectations. It goes without saying that we want every interaction with HulkApps to be worthwhile. Rest assured we are taking your feedback seriously as we aim to improve.

You mentioned not receiving satisfactory answers to your questions, so we would like another chance to make things right. We'll be reaching out to you directly to discuss your inquiries; and this time you can expect a thorough and decisive response from us to help sort out your concerns promptly.

Thank you for bringing this to our attention and we appreciate your patience in this matter.

Best regards,
The HulkApps team

December 15, 2023

Thank you Khushbu for your help, very patiently working with me to solve the problems I encountered. Now the App can be used normally, thanks to the help of Khushbu. I would give 5 stars.

My Store
China
3 months using the app
HulkApps.com replied December 18, 2023

We're thrilled to hear that Khushbu was able to assist you effectively! Our goal at HulkApps is to ensure your experience is as smooth as possible, and it's always great to hear when we succeed. Thanks for taking the time to leave us a 5-star review, your feedback means a lot to us.

Remember, our team is always here if you need any further support with the Hulk Product Options app. Have a fantastic day!

Best Regards,
The HulkApps team

December 21, 2023

Truly amazing people to deal with when you have to figure something out with the app itself.

Strictly European Motors
Canada
4 months using the app
HulkApps.com replied December 28, 2023

Hello,

It's fantastic to hear that you're finding our support team helpful! At HulkApps, we strive to provide exceptional service and we're glad that it shows in your experience with us. We understand that figuring out a new app can sometimes be challenging, and that's why we're always here to help. Your gracious comment has truly made our day!

Remember, we're just a message away if you ever need any further assistance. We truly appreciate your feedback as it helps us continue to deliver the kind of service that you love.

Best wishes,
The HulkApps Team