Hulk Product Options

Hulk Product Options

Reviews (1,902)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.

July 23, 2024

Incompettent support wasted 2 months with 0 results

Bitoprint
Lithuania
About 2 months using the app
December 28, 2023

I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...

BlackVoltAmplification
United States
Over 2 years using the app
HulkApps.com replied January 3, 2024

Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience.

Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience.

Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you.

Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services.

Best regards,
The HulkApps Team

February 7, 2024

WOW! Kenan and the team are amazing, fixed all the issues we have as we are using a custom theme, best service and help we have received from any of the Shopify apps we have used, the perfect app to get around the product variants restrictions on Shopify.

Rydan Interiors
United Kingdom
15 days using the app
June 3, 2024

The customer service is absolutely amazing! Muaza from their customer service worked with me for at least 4 hours to help me make everything perfect. It also has great features, everything I've been needing on my website. I would definitely recommend!

Peach Pups Handmade Pet Accessories
United States
About 6 hours using the app
January 16, 2024

Hulk is very user friendly, seamless, and easy to use. What I love most about it is the customer service. Very useful, patient, fast to respond, & friendly. I've tried a couple of product customizers and I prefer Hulk over them.

esscentialsmanila
Philippines
13 days using the app
April 29, 2024

An absolutely horrendous experience. I’ve spent about a week talking to a dozen CS people only to eventually say that what I needed was not possible. I had multiple emails saying that my “issues” were fixed and when I went to test it was wrong, or they made it worse by doubling the price. An awful app with no instructions on how to set up and no online videos. Save your time and don’t download, it’s that bad. Also it does not work with shop pay. You cannot see ANY options your customers purchase!!!! Everything about this is terrible.

Lunarey
Australia
10 days using the app
June 7, 2024

Support was wonderful.

One Stone Biblical Resources
United States
Over 5 years using the app
February 7, 2024

Very helpful customer service and hands-on support. Very impressed already with Hulk and the service they provide. The app has allowed us to add options to our store which felt unachieveable before.

Custom Fabrics UK
United Kingdom
8 days using the app
February 28, 2024

Amazing app and has amazing customer service
I couldn't figure out I scheduled a meeting with Bhavya Bhavsar And he was an amazing help

My Store
United States
3 months using the app
April 19, 2024

Thanks to Adna for her professional assistance. She quickly helped me find the problem. It is worth recommending.

Shao Leather
Taiwan
About 1 month using the app