Hulk Product Options

Hulk Product Options

Reviews (1,902)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.

March 9, 2018

Very helpful company with install. As soon as it was installed it did what I needed it to do. And cannot beat the free price tag! Can't wait to see what else they come out with as this company was the most helpful I dealt with.

Tanzanitejewelrydesigns
United States
2 days using the app
HulkApps.com replied March 8, 2019

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

September 28, 2021

It was very easy to use, with explanations in Japanese, and it was easy to install and use, which was difficult with other similar software. I am satisfied with your prompt response to your questions.

Tailor Alliance Japan
Japan
2 days using the app
HulkApps.com replied September 28, 2021

Thank you for your review, highly appreciate your support. Feel free to contact us whenever as we are always standing by to help.

October 24, 2019

Great app features. I received a lot of support with the installation and they responded to all my questions . The free plan allows to create swatches. However you can only assign them to the product variants with the pro version.

garoo
Australia
2 days using the app
HulkApps.com replied October 24, 2019

Thank you so much for sharing your feedback with us. We're happy to see you happy!

November 18, 2021

DO NOT INSTALL - Read my review first. From my Personal Experience After I would not recommend this app. After I uninstalled the app, they continued to bill me.

ANY CAR SEAT COVERS FOR CARS, TRUCKS, VANS & SUV’S
South Africa
About 2 months using the app
HulkApps.com replied December 13, 2021

First and foremost, I would like to genuinely apologize that our service has not been satisfactory to you.

Here at HulkApps, we appreciate all customer feedback as it enables us to continually improve the level of service that we provide to our customers

If there is anything we can do to make your experience with HulkApps better please let us know.

June 29, 2019

i use this app to add my customize option in my listing. if this will going good then i am thinking to purchase new version

HK Jewellers
India
2 days using the app
HulkApps.com replied June 29, 2019

Thank you so much for your review. We are happy to hear that you app fits your needs. If you ever need anything, don't hesitate to reach out to our Support Team.

Thank you.

May 28, 2021

works very badly (we do not know which product is selected with the color charts, the selection border no longer appears...), I was going to buy it ... I will abstain.

LunaManaShop
France
About 2 months using the app
HulkApps.com replied January 5, 2022

Thank you for your feedback.
We are very sorry that our app did not meet your expectations.
If you need any help in the future please contact us at support@hulkapps.com

July 24, 2020

Works like a charm! Support team is also very responsive and accommodating when it comes to requests.

Blake's Wings & Steaks
Philippines
About 1 month using the app
HulkApps.com replied July 25, 2020

Hi there, thank you for your kind words! Please don't hesitate to reach out to us if you ever need any help!

Have a wonderful weekend!

March 4, 2021

I cannot thank you enough for the support, they help install the app and they fix all the issues that I was facing.
Love your work and your support!

Latteria di Branzi 1953
Italy
2 days using the app
HulkApps.com replied March 4, 2021

This review made our day! Thank you so much!

July 11, 2019

I used this app for just over a month and it has lost me $$$ in sales. I configured it and got the HULK team to check it over. They said it was configured correctly. The first order that was placed through it worked perfectly. Anything after that was a disaster. It was either not showing the add-ons at checkout, or it would, but then it wouldn't charge the customer for them. It resulted in a lot of heavily discounted purchases and me looking like a fool to my customers. I contacted the HULK team about 20 times in the past month and each time I did they told me it was all working perfectly and there was no issue (even though I am sending them failed orders and missing payment), each time they said they fixed it and didn't understand my issue.

The whole team lacks a customer service ethic and I'm pretty sure no one I spoke had English as a first language as their responses were always basic and really useless. I've just set up my theme and coded in the add-ons as I can't deal with this add on anymore.

It wouldn't have bothered me too much if the plugin just didn't work. But it's the fact the customer service team kept making out like I was the idiot as apparently it was working fine on their end. Just not on my end or for any of my customers apparently.

Gillian Sarah Themes
United Kingdom
About 1 month using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

Thank you for letting us know about this. Your feedback helps us get better.
We also asked our manager to get in touch with you in regards to this review.

August 15, 2020

I asked and Hulk delivered. Super quick response and the team sorted out the problem before I explained what I needed them to fix. Really impressed with the communication too.

Sieden
United Kingdom
2 days using the app
HulkApps.com replied August 17, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.