Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,908)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for efficiently managing complex product options on a single page, enhancing both the ordering process and user interface. Ideal for customizable products, it features unlimited options, conditional logic, and tools like swatches and tick boxes. The app is noted for its reliable performance and seamless Shopify integration. Customer support is often praised for responsiveness and handling advanced custom code requests.
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Hulk Product Options sounded really great in the beginning.
However, multiple orders are coming in that are not being charged for their add ons. They keep saying it is a different app that is conflicting with their app or that they fixed it but more and more orders keep coming in without the additional charge.
They say their app works with the express checkouts but it seems to be an issue with shop pay and google pay. Recently we had an order come in that didn't work and they used a credit card for payment. We have made fields mandatory and some orders are coming through without all the fields even filled in. For some reason they have been unable to identify or fix the problem which makes the app worthless. I just wanted it to work.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
This is a great app but their team is greater, they have exceptional customer support and I'm don't even a paid customer!
We love all our merchants equally! Thank you for trying our app :)
Really bad app. 0 Support. Only problems since we downloaded. Does absolutely not work with the Dawn theme, no matter what they say. Does not work with Ajax carts. Does not work with Buy buttons. Does not work with discount codes or BOGO-discounts. Use this app if you are ready to give up every other function/app in your store. Would rate 0 stars if possible.
Hi there, we are sorry our app didn't work out for you.
We take great pride in our support, hence we are really sad when things don't work out.
Kindly contact us to see if we can fix any issues you are having with our app.
I used this app to help add a personalisation tab for my products. It was easy enough to use, some things were harder to understand however when I needed help the support team were great and fixed the problem very quickly. Thank you!
Thank you for your kind words. We pride ourselves in providing outstanding support to our merchants to give them the best custom solution for their store. Please peek into our app portfolio, we're sure you will be pleasently surprised!
I enjoyed how customizable the app allows the user to be. Some of the lingo is a bit unclear, a preview box of the action would be helpful. Although one of our requests took a couple days to get resolved by customer service, they were extremely through and helpful. Thank you!
Thanks for sharing your feedback with us and the Shopify community. Were grateful that you enjoyed using our app to customize your options.
We'd like to improve on your suggestions right away so other merchants don't face the same issue while using our app.
Thank you once again for your review!
Terrible app if you charge for extra options you can't offer discount codes store wide it will hide the discount box at checkout
Hi there,
We would like to inform you that we have made significant improvements in our app this year, and the discount codes work smoothly with extra options in cart page.
You can see for yourself. Let us know if you need further assistance, our team is ready to take care of all your needs.
I've added 100+ options to separate products on our store. One of the options, on our most popular product, does not add the cost to the subtotal, which is a very big deal. Every other option seems to work fine, except the one that matters most to our store. I'll update this review if I can get this resolved, but it's causing a big headache at the moment.
Hi there, thank you for your much-appreciated feedback.
If you are still facing this issue please contact us at support@hulkapps.com so one of our agents can help fix it.
Terrible app, super slow support. Guys if you do not want to pause your shop for a week, never use it!
My issue was that they made a mistake in coding and now its 8th day, but they still can not fix it and no one can add products to the cart in my online story. Does it really takes that long to fix a small issue.
The one thing they are good at is creating a tickets and taking their time.
AVOID !
Hi there,
We are sorry for the issues were facing. Our app support is free and our app has a Free version and sometimes we get an influx of support tickets that we try to resolve as soon as we can. This app does require a specific installation process and sometimes issues arise during the code implementation process that could cause issues.
We are sorry for the issues and hope you'll hear out our manager that will be contacting you in hopes to amend the issue you were having.
The most seamless, efficient app I've used on Shopify. I simply used their aided install and within hours an associate had it working on my site with no hiccups. Typically, I have to go 2-5 rounds with support before an app like this works, but their developer had it working exactly like I needed without any back and forth.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.
We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
It's easy to use, they taught me how to use this plugin, the service is very good, and the function is powerful
We are glad that our app is the one for you.
If you need anything just know we are standing by.