Hulk Product Options

Hulk Product Options

Reviews (1,902)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.

January 14, 2019

Terrible app, super slow support. Guys if you do not want to pause your shop for a week, never use it!

My issue was that they made a mistake in coding and now its 8th day, but they still can not fix it and no one can add products to the cart in my online story. Does it really takes that long to fix a small issue.

The one thing they are good at is creating a tickets and taking their time.

AVOID !

Notre Fleur
United Kingdom
27 days using the app
HulkApps.com replied March 9, 2019

Hi there,

We are sorry for the issues were facing. Our app support is free and our app has a Free version and sometimes we get an influx of support tickets that we try to resolve as soon as we can. This app does require a specific installation process and sometimes issues arise during the code implementation process that could cause issues.

We are sorry for the issues and hope you'll hear out our manager that will be contacting you in hopes to amend the issue you were having.

Edited March 29, 2020

The most seamless, efficient app I've used on Shopify. I simply used their aided install and within hours an associate had it working on my site with no hiccups. Typically, I have to go 2-5 rounds with support before an app like this works, but their developer had it working exactly like I needed without any back and forth.

WANDERWIDE
United States
1 day using the app
HulkApps.com replied March 30, 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.

We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

November 23, 2021

It's easy to use, they taught me how to use this plugin, the service is very good, and the function is powerful

godblessingstore
Hong Kong SAR
1 day using the app
HulkApps.com replied December 8, 2021

We are glad that our app is the one for you.
If you need anything just know we are standing by.

April 9, 2023

When I was confused on what to do next. I reached out to customer service and they are simply amazing.

Trinity 111 Emporium
United States
1 day using the app
HulkApps.com replied April 27, 2023

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

December 18, 2018

Very good app for free it saves you time and money

Bella’s Discount Furniture®
United States
1 day using the app
HulkApps.com replied March 8, 2019

Thank you for giving us such an amazing opportunity to help you. We truly value customers like you.

June 13, 2020

This app works pretty well for me, as all my products are custom. My only downfall is I need it to edit the prices. It doesn't do it all the time. When it works it works well. I hate having to reach out to my customers to tell them the price is wrong. If you can help me that would be great!

Cups by Kayla's Shop
United States
24 days using the app
HulkApps.com replied June 15, 2020

Hey there, thanks so much for taking out the time to leave us a review. We really appreciate that :)
I see you're finding an issue with the product's pricing. But, I'm sure our support team can help you with it, they are the best!

Reach us at any time. We're always happy to help you :)

April 3, 2019

So far so good, read through the help and was able to implement what i needed within a short time. So quick and easy

A Heartly Craft
United Kingdom
1 day using the app
HulkApps.com replied April 3, 2019

Thank you for using our app. Our Pro version lets you give even more flexibility to your customers. It's free to try for 7 days! Go for it :)

March 8, 2022

Disappointing! For the price you cannot add via product tag, doesn't work with ajax cart and buy now buttons. Can't duplicate option sets. Date picker is not a date picker it's a text field. Adding options and then option sets is a tedious task. Other apps that use this workflow allow you to add options when creating option sets. Positive was the support was helpful and fast.

Gift Moments
United Kingdom
29 days using the app
HulkApps.com replied March 11, 2022

Hi there!
Thank you for taking the time to write us your valuable feedback.
I want to inform you we are working on quick solutions for the problems you mentioned in your review.
The date picker and product tag will be added to the list of things we should improve.
Duplicate option sets are currently in the works
We are very sorry you had to experience these issues and we hope you will give us another chance once we fix everything.

July 26, 2022

L'app purtroppo non era adeguata al mio caso personale. Ma è assolutamente valida, utile e potente! Un plus è dettato dall'assistenza clienti, rapida determinata, gentile e competente.

Gioielleria Cortese Ornella
Italy
About 24 hours using the app
HulkApps.com replied July 26, 2022

We are sorry to hear that our application was not suitable for your needs but we were more than happy to help you and remove our app code for you.

We hope that you will be able to find the app which will be perfect for you.

January 27, 2021

This app is really great! I am loving it. The customer support was excellent and they responded quickly. Thank you very much.

WoodishSA
South Africa
About 24 hours using the app
HulkApps.com replied January 27, 2021

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!