Hulk Product Options

Hulk Product Options

Reviews (1,902)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.

February 11, 2021

The service was quite simply Spectacular. If only every interaction was as charming, thorough, helpful and professional as with Hulk agent, SANJAYSINH PARMAR!

2PieceBridal
United Kingdom
About 19 hours using the app
HulkApps.com replied February 12, 2021

The app looks great on your store! Thanks so much for the review, and indeed, Sanjay is one of our great specialists!

December 28, 2020

Great product! After comparing many product options APPs, I decided to use this one for my store. I am impressed by the service as well, quick response, and resolved my issue in one hour. Amazing!

H&X Jewelry
United States
About 18 hours using the app
HulkApps.com replied December 29, 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

April 26, 2023

The app initially did not meet our needs and the person we dealt on the chat with was not very helpful. We were just about to give up. But on our third contact with customer support, I was lucky enough to get Deepa. Deepa was excellent, and fixed just about everything, making us able to use the app after all. Fingers crossed it will work smoothly from now on.

Emily Rose Designs
New Zealand
17 days using the app
HulkApps.com replied April 27, 2023

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

November 24, 2020

Infinite Product Options is an amazing app that allows one to easily add a variety of custom input fields to a list item. In our instance, we wanted the buyer to be able to add a note with more information (such as a desired color) to a list item. The app is very flexible and easy to use, living up to its name. Once installed, I was able to easily and quickly do what I desired in just a couple of minutes. There is a "Free Forever" plan, which is the one I am currently using. Their support is also speedy and amazing, even when you are on the free plan! I had difficulties installing the app, as I had some conflicting add-ons on the site. I contacted support, and they identified the issue and installed the app for me in less than a day, all for free.

Idea Studio - Lagrange IL
United States
About 18 hours using the app
HulkApps.com replied November 24, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your increase in sales while using Product Options App!

Edited August 14, 2019

Love this app! I use it to add options and different pricing to my items. The set up was easy and customer service always responds quick.

Edited to add - it seem great at first. Now its glitching and I have multiple orders where the options aren't showing price differences. This is a major headache to have to email the customer afterwards and ask for more money. I have emailed customer support 3 times over this with no reply or help.

Hello Boho Babe
United States
17 days using the app
HulkApps.com replied July 30, 2019

Thank you for using one of our apps in your store. Have a great day ahead :)

October 31, 2019

Worst experience ever.
This was a disaster!!!! After their developer changed the code, Shopify options stopped working and our customers couldn't choose the size! It happened our weekends sale and we lost all of the sales opportunities and advertising fee. They responded back like 4 days later and telling me "our firm was closed due to the Diwali Festival and that's the reason why we wasn't able to get back to you on time. " WOW! I ended up hiring another developer to fix this issue due to this stupid free app. I talked to several experts and they all say this app caused the problem but Hulk app never admit it and keep saying it's because of the theme. Awful. This free app is NOT worthy.

Blushing Drops
United States
17 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us and that is why we asked our manager to reach out to you in order to amend any issues caused.

February 21, 2020

This app is great if you have many variants. The only drawback is that there is a noticeable delay when the page loads. The team is always available over Skype to assist and to customize - no waiting for days for an answer. They are quick, friendly and helpful.

Forever Ring
Canada
17 days using the app
HulkApps.com replied February 24, 2020

Thank you for taking the time to review our app. We are working hard to make our app the best fit for our merchant's businesses. You can always find our support team sitting beside (virtually) in case you're stuck in the middle :)

Edited August 4, 2019

Cant be used on Shopify mobile app, because this app isnt responsive. Products have been syncing over a week now and because of that cant use the options at all. Already contacted customer service about a week ago.

Arlatec Oy
Finland
16 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us.

Thank you for leaving us your review, we also asked our manager to contact you in hopes of amending the issue you were having?

July 15, 2019

The app is not intuitive and is difficult to use. Support was very difficult to deal with and documentation is sorely lacking. After 10 hours of trying to get it all set up, I had to remove it and go with another app that I had set up in less than a couple of hours. Save yourself the trouble and pass this app by.

Boulder Creek Packs
United States
16 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us.

Your feedback is really important to us and that's why we asked our manager to contact you in regards to the issues you were having.

April 12, 2021

Different kind of Review: This app was actually not the right one for us. I have to give HASAN a high five for his honesty and his help. He was the one to figure out it wasn't what we were looking for and he was honest to tell us this. I highly recommend working with him.

Zero Pop Art
United States
About 16 hours using the app
HulkApps.com replied April 13, 2021

We apologize that our app did not satisfy your expectations. But, thanks so much for your kind words about Hasan, and please let us know if you need anything else! We are always standing by to help. :)