Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,884)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage complex customer needs and dynamic product customization, especially useful for businesses offering handcrafted or personalized items. It features unlimited options per product, extensive customizability, and advanced tools like conditional logic, suitable for both retail and wholesale. The app is noted for its reliable performance and exceptional customer support, with a team that provides responsive assistance and custom coding. Merchants commend the app for significantly enhancing business processes and effectively meeting specific requirements.
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Great app with lots of options to customize it. The only "problem" I had was that the automatic installation didn't work with one of the free Shopify 2.0 themes. But since the support team of HulkApps did the integration for me in a very short amount of time this has not really been an issue for me. I do hope though that for the basic free themes the automatic installer will be fixed as that will probably make it easier for people to integrate this app.
Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution.
We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
I originally had a different app I was using for my customers to customize their orders. Someone suggested this app and I decided to give it a try. I'm still in my trial window of the app but I already love it compared to the previous app I was using. It was so much easier to add options for my items using this app versus the other apps. The one issue I had was getting my options to show up under my items. I reached out to the team via chat (it was almost 1 am in my time zone) and I was surprised with the quick response. Khushbu was very helpful and helped me get issued resolved rather quickly. I am so happy to know that I can reach out and get help when needed. If you are on the fence, give it a try!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Feel free to contact us whenever as we are always standing by to help.
Complete waste of time. Developers said they were having problems installing it on our store and then went silent. Poor customer service.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
This is not a bad app but I feel the interface could be modified to make customization service easier
Your feedback is much appreciated in order to improve the quality of our applications and service in general.
We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps.
Pretty simple to setup. Going to be a game changer for transitioning my biz from mostly Etsy to mostly shopify.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Great customer service! We appreciated the quick responsiveness of the support team in helping us tweak the app to work for our website. We look forward to Hulk developing some more robust features for the swatches in this app. Thank You!
Thank you for your kind words. If you need any help, don't hesitate to reach us on support@hulkcode.com
I used this app to add in a card customization options for products - I was having issues with visibility and customer service was able to pinpoint the issue and fix it within a couple of days. Would definitely recommend.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app!
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
The app didn't work with the swatches at checkout. I was unable to see what color the customer would want. Customer service was good but unable to fix the problem.
We appreciate the feedback. There are specific limitations like the one above that we are not able to account for. All the best.
Sanjaysinh was a huge help! I was very impressed with how patient he was with me who knew little about the app and he walked me through everthing and answered all my questions. I highly recommend this App and Sanjaysinh! Thank you!
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
I used the free version to test it...what a mistake....didn't worked well they told me is your theme setup, the app doesn't work with dynamic checkout buttons, I asked to fixed and they did...the checkout doesn’t work anymore and is impossible for my clients to buy....thank you very much...great service
Update! I asked for informations to unistall the app because in their website link is broken...no answer att all BE AWARE!!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We asked our manager to reach out to you in regards to this review!