Hulk Product Options

Hulk Product Options

Reviews (1,902)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.

September 14, 2022

Customer service is top notch. I highly suggested having them set up the app, especially if you aren't tech savvy. (like me) Simply answer a few questions and they had my changed completed. Amit was amazing and understood exactly what I was requesting. He made it easy and I am less stressed.

Patriot Customz
United States
About 6 hours using the app
HulkApps.com replied September 22, 2022

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

September 27, 2022

Very easy to use, gave me a lot of help. It can also provide the fastest solution to the problem, it is recommended!

고멕서스
China
About 6 hours using the app
HulkApps.com replied November 8, 2022

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

July 12, 2018

The support was great with some installation issues with my theme. For a FREE product I found the support very responsive and helpful. They did a great deal to make the app a good fit for my store.
Unfortunately some of the features I needed were not within the scope of this app so I had to move on.
But I would definitely recommend this app if your feature list is not too long.

West Coast Signs And Stickers
Australia
5 days using the app
HulkApps.com replied March 11, 2019

Thanks for the nice review. Do check out the Pro version of our app, It comes with a 7-days trial period as well. Our product roadmap is exciting and we'll keep you posted on new features and improvements.

All the best.

April 28, 2021

Worst app i've ever worked with, incredibly bad language settings (swedish) and it doesnt work well, i tried many different options and none did anything. sucks to be honest.

garage nitton
Sweden
5 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

October 17, 2018

I have no positive to things to say about this app, they asked for a review before I had used, it's day 3 & it's still not working and getting help is impossible If there was a minus -10 I would give it to them

No Worries Cosmetics
United States
5 days using the app
HulkApps.com replied March 11, 2019

Sorry for causing frustration. Hope you find better app and service than what we currently can offer you.
All the best!

May 8, 2018

Customer service was very helpful and they were friendly with a quick response!
The only reason I could not use this app was because I could not enter specific quantities of inventory per variant. I was told that they are working on a version that will allow for that, so I will probably try that when it's ready!

Peace Of Cloth
United States
5 days using the app
HulkApps.com replied March 11, 2019

Thank you for giving us an opportunity to help you out. Our Pro version indeed allows for inventory management. Hope you give it a try :)

May 9, 2024

J'avais un problème, et en cinq minutes, un dimanche et par tchat un technicien l'a réglé. Au top. Merci encore

Dannas Auge
France
June 11, 2021

This app did not work for me. Options selected did not show up in the cart. Options selected did not show up in the order form once placed so we had to call every customer. In addition, the requirement for customers to select options did not work even though it was configured properly. Went several days without login or communication from support so ended up choosing something different.

Buddy's Bakery
Canada
5 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

February 2, 2023

I was disappointed with this app as after installation, it significantly slowed down my store's performance. Despite uninstalling the app, I encountered errors that I believe were caused by it. I would not recommend this app due to its negative impact on my store's functioning.

Tracy Prints
Belgium
4 days using the app
HulkApps.com replied March 3, 2023

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

Edited February 6, 2020

This app started off great, with a helpful team and great options. However I spent 3 weeks adding in my options on my store, only to find out the day before my launch that it doesn’t work with other apps. I now have to start again, and delay my launch even though it has been advertised.

I recommend checking with all of your apps before you use this one.

Gardners Cakes
United Kingdom
5 days using the app
HulkApps.com replied January 22, 2020

Thank you so much for taking the time to leave us this fantastic review! We put good customer satisfaction as our priority and we're glad that you were happy with our product and service!

Cheers!