Reviews (1,871)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex product customizations, such as variations and detailed options for items like custom jewelry. It supports unlimited options per product and features like conditional logic, text boxes, swatches, and tick boxes. Merchants praise its reliable performance and exceptional customer support, noting the team's responsiveness and expertise in handling custom coding issues. Many find it essential for making online stores more dynamic and user-friendly.
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The options inside of the app were great however support was not good and product never worked. I payed for the premium installation and they installed the code inside of the head instead of the body which put a error on the front of my homepage. They did not respond to any of my support messages so I just went ahead and deleted the app.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
This app is packed full of features and customization at every level compared to other similar apps I've used or tested. Best of all, the help staff are amazing and very helpful. Khushbu was live on chat answering all my questions on setting up the app and having it customized to exactly how I wanted. Highly recommended! I can't wait to dig in deeper and make use of all the features this app offers.
We're delighted to hear such positive feedback! Our team is thrilled that you found our app feature-rich and customizable. We always aim to provide the best possible tools for our users. Khushbu will be particularly pleased to know that her assistance made a difference. The fact that you recommend us highly means a lot.
We encourage you to explore the app further and make the most of its features. We're confident you'll continue to find it beneficial. Don't hesitate to reach out if you have any more queries or need assistance in the future. Your feedback greatly aids our commitment to continuous improvement and exceptional service.
Thanks once again for your kind words,
The HulkApps Team
Not very friendly user and the uninstall button never successfully uninstalled. Very frustrating to try and set up.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I downloaded the APP for a 14 day free day, none of the PRO options they say are available in the trial are there, all I got was a pop up telling me "It's only available on the Pro option"
Click bait scam to get you to upgrade.
Support is also very slow, email only 2-3 days for replies
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
The conditional logic feature is only capable of the most basic conditions (like removing only a single option for an option group) so someone with a more complex set of customization needs will not be able to utilize this properly.
Given that the failure of this app or downtime of the service can result in a store losing the ability to make sales for the effected listings, and that support is too slow to remedy issues quickly enough to prevent these losses, I don't recommend using this at all. It really is not worth the risk.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
How can I add option sets to 2000 products just by using their tag ?
Do I have to select them one by one ?
Do you have any workaround for this task ?
This app is functional but not useful for our case.
Hi there! We are sorry you are having problems setting up our app.
Kindly contact our exeptional support team at support@hulkcode.com
I am sure they will be able to help you.
Excellent customer service. Very quick, efficient and responsive. Thank you Amit for providing a quick resolution to our request.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Was not able to implement app. Company does not offer screen share to help customers set up and implement the app. Deleted app.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
Rubbish. The added costs don't even work, and the fields which are marked as required aren't really required. I tried myself and the extra prices for certain variants don't add on, and I can check out with out even filling in the required fields. Big no.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
Your review is very concerning to us hence why we asked our manager to reach out to you in regards to this review.
Great app, with extremely quick support! A lot of customization options and methods for getting the right look
Thanks so much, and please let us know if you need anything else! We are always standing by to help. :)
Best of luck with your business!