Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,902)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.
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Khushbu's assistance in setting up my product page made the process both effortless and efficient. As a newcomer to Shopify, her expertise proved invaluable, providing me with a stress-free experience. Thank you, Khushbu, for all your help!
We are thrilled to hear that Khushbu was able to provide you with the excellent experience we strive to provide all our customers. It's fantastic to know that her assistance made your product page setup effortless and efficient. We understand that being new to Shopify can be overwhelming, and we're glad to have been able to make your experience stress-free. We'll pass your kind words along to Khushbu, who will be pleased to hear them.
Your enthusiastic feedback is a great encouragement for us to continue working hard to ensure our customers' success. Thanks for taking the time to write this fantastic review.
Best wishes,
The HulkApps Team
This app was suggested to me by many people and i can see why! Im using the free plan and am getting so much out of it. Im setting up my store and not tech savy at all. Online chat support have helped me lots, they are friendly and quick! Highly recommend.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Nitesh was brilliant is sorting all our issues quickly and within a few minutes, we are very happy with the app
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Installed the app but could not figure out how to utilize it. I called Shopify asking for help then they referred me to the Hulk Apps phone number hotline which did not work, ended up removing the app and switching to custom product options by Bulk Apps. They walked me through the process and set up my variants.
We understand your frustration. Our team works on multiple installation requests and sometimes, it takes time to configure the app with the theme's code.
We are trying our best to reduce the resolution time to less than 4 hours.
Since you placed your trust in us, we'll be glad to escalate your work to a dedicated developer on a high priority. Let us know if you still need our assistance.
I'm using the free plan of this app to add some simple options to my products and I absolutely love its simplicity and efficiency. It took me just about an hour to watch the videos, play around a bit, publish, and fine-tune the options and settings. I am very happy!
Thanks so much for the kind words! We really appreciate the review.
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.
Emira gave some amazing service! I was a little confused about adding options at first but just loaded up the chat and was immediately helped. She walked me through everything step by step and even sent me tutorial videos I could follow along with!
Hi there,
We're thrilled to hear that you had a fantastic experience with our service. Emira and the rest of the team really appreciate your kind words. We ensure to provide continuous assistance to our users and it's wonderful to know that this has been reflected in your experience.
We’re really grateful for the 5-star rating you’ve given us. It motivates us to continue providing top-notch support to users like yourself.
Once again, thank you for your kind words and for your time sharing this positive review.
Best regards,
HulkApps Team
The options inside of the app were great however support was not good and product never worked. I payed for the premium installation and they installed the code inside of the head instead of the body which put a error on the front of my homepage. They did not respond to any of my support messages so I just went ahead and deleted the app.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
This app is packed full of features and customization at every level compared to other similar apps I've used or tested. Best of all, the help staff are amazing and very helpful. Khushbu was live on chat answering all my questions on setting up the app and having it customized to exactly how I wanted. Highly recommended! I can't wait to dig in deeper and make use of all the features this app offers.
We're delighted to hear such positive feedback! Our team is thrilled that you found our app feature-rich and customizable. We always aim to provide the best possible tools for our users. Khushbu will be particularly pleased to know that her assistance made a difference. The fact that you recommend us highly means a lot.
We encourage you to explore the app further and make the most of its features. We're confident you'll continue to find it beneficial. Don't hesitate to reach out if you have any more queries or need assistance in the future. Your feedback greatly aids our commitment to continuous improvement and exceptional service.
Thanks once again for your kind words,
The HulkApps Team
Not very friendly user and the uninstall button never successfully uninstalled. Very frustrating to try and set up.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I downloaded the APP for a 14 day free day, none of the PRO options they say are available in the trial are there, all I got was a pop up telling me "It's only available on the Pro option"
Click bait scam to get you to upgrade.
Support is also very slow, email only 2-3 days for replies
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.