Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,902)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.
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The conditional logic feature is only capable of the most basic conditions (like removing only a single option for an option group) so someone with a more complex set of customization needs will not be able to utilize this properly.
Given that the failure of this app or downtime of the service can result in a store losing the ability to make sales for the effected listings, and that support is too slow to remedy issues quickly enough to prevent these losses, I don't recommend using this at all. It really is not worth the risk.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
How can I add option sets to 2000 products just by using their tag ?
Do I have to select them one by one ?
Do you have any workaround for this task ?
This app is functional but not useful for our case.
Hi there! We are sorry you are having problems setting up our app.
Kindly contact our exeptional support team at support@hulkcode.com
I am sure they will be able to help you.
Excellent customer service. Very quick, efficient and responsive. Thank you Amit for providing a quick resolution to our request.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Was not able to implement app. Company does not offer screen share to help customers set up and implement the app. Deleted app.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
Rubbish. The added costs don't even work, and the fields which are marked as required aren't really required. I tried myself and the extra prices for certain variants don't add on, and I can check out with out even filling in the required fields. Big no.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
Your review is very concerning to us hence why we asked our manager to reach out to you in regards to this review.
So far so good. Customer service is excellent!
We're thrilled to hear that you are happy with our product and customer service so far! Our team at HulkApps strives to provide the best experience for our users. Thank you for acknowledging their efforts, it means a lot. We hope to continue exceeding your expectations.
And remember, if you need any assistance or have suggestions for us, don't hesitate to reach out as we'll be more than happy to help. Feedback like yours helps us continue to improve.
Best Regards,
The HulkApps Team
Great app, with extremely quick support! A lot of customization options and methods for getting the right look
Thanks so much, and please let us know if you need anything else! We are always standing by to help. :)
Best of luck with your business!
I needed to add the option for my clothing. Despite some drama with the charges for options not coming through checkout the support team are AMAZING and have fixed for me (even at 1AM!) so now all my options work. If you are having issues with cart charges they can add a code to fix! And the options app itself is simple to use and works just how I need. Thankyou!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
48 hours + after install, still no support.
We're sorry that we couldn't reach-out to you on time. But we have streamlined our support service to an extent that we respond to our merchants within 3-4 hours, and also provide priority support to merchants who need things done without any loss of time.
In hopes of amending our past mistakes, we asked our manager to contact you.
This app has given me endless options as to how to arrange additional services to each product. I tried EVERYTHING before this app and nothing worked so thank you Hulk Product Options!!!
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.