Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,908)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for efficiently managing complex product options on a single page, enhancing both the ordering process and user interface. Ideal for customizable products, it features unlimited options, conditional logic, and tools like swatches and tick boxes. The app is noted for its reliable performance and seamless Shopify integration. Customer support is often praised for responsiveness and handling advanced custom code requests.
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Was not able to implement app. Company does not offer screen share to help customers set up and implement the app. Deleted app.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
Rubbish. The added costs don't even work, and the fields which are marked as required aren't really required. I tried myself and the extra prices for certain variants don't add on, and I can check out with out even filling in the required fields. Big no.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
Your review is very concerning to us hence why we asked our manager to reach out to you in regards to this review.
So far so good. Customer service is excellent!
We're thrilled to hear that you are happy with our product and customer service so far! Our team at HulkApps strives to provide the best experience for our users. Thank you for acknowledging their efforts, it means a lot. We hope to continue exceeding your expectations.
And remember, if you need any assistance or have suggestions for us, don't hesitate to reach out as we'll be more than happy to help. Feedback like yours helps us continue to improve.
Best Regards,
The HulkApps Team
Great app, with extremely quick support! A lot of customization options and methods for getting the right look
Thanks so much, and please let us know if you need anything else! We are always standing by to help. :)
Best of luck with your business!
I needed to add the option for my clothing. Despite some drama with the charges for options not coming through checkout the support team are AMAZING and have fixed for me (even at 1AM!) so now all my options work. If you are having issues with cart charges they can add a code to fix! And the options app itself is simple to use and works just how I need. Thankyou!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
48 hours + after install, still no support.
We're sorry that we couldn't reach-out to you on time. But we have streamlined our support service to an extent that we respond to our merchants within 3-4 hours, and also provide priority support to merchants who need things done without any loss of time.
In hopes of amending our past mistakes, we asked our manager to contact you.
This app has given me endless options as to how to arrange additional services to each product. I tried EVERYTHING before this app and nothing worked so thank you Hulk Product Options!!!
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
great app, as so many features which means you can use just the one app. I also have the volume discount from the same developers and they look great together. Support is really quick and helpful :-)
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
I am a total newbie, the first assistant I ended up frustrated because responses were very slow. To the point, I just had to shut it down. The following day, I communicated with Khushbu, and she was amazing. Instruction flowed well and I finally felt like I understood. This product allowed me to obtain information from the customer, and will allow them to upload files to me. I am so excited.
Hi there! We are thrilled to hear that Khushbu could come to your assistance and make your experience with our Hulk Product Options more enjoyable. Our apologies for the initial difficulties you had with our support.
We aim to constantly improve our response times as we value the time and effort of our users like yourself. Your feedback has been noted, and we promise to work diligently to ensure every interaction you have with our support team is as smooth as Khushbu's.
We're delighted to know that our product has resonated well with your needs and expectations. Thank you for trusting our services and taking the time to share your experience!
Best wishes,
HulkApps Team
doesn't work. I couldn't get the product options I created to show on the page. There is zero customer support.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.