Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,902)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.
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This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
i used this app to add more options to my website, easy, and painless. Had a bit of trouble installing but i messaged support and they respond extremely quick
We appreciate your kind words.
Our Experience team is always available if you need anything else.
So far so good. I have not used it live but their support staff was extremely quick to help with the installation via live chat. The automatic installation works on some themes but not others.
Thank you for leaving us your feedback!
We are happy everything went smoothly for you.
Discount code functionality at the check out page won't work, if you choose options with the additional cost with app.
support team was top-notch !!!!!!!!!!!!!!
highly recommend any of their stuff to anyone. Great product, great service!
Thank you for the nice review. Discount functionality issue has been resolved with the release of our app improvement update. Try it out and let us know if you need any help!
This app was really helpful for our personalization requirement. Awesome support from the app team. Overall great!
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.
While it was relatively easy to set-up the multiple variants I wanted, there is no option to sort your orders by these variants after a customer has made a purchase. I wanted to offer custom products to my clients (mix and match ink colors and shirt colors). The only way I would have been able to produce these products would be to tally orders by hand after they were placed. This app is worthless for what I was trying to do.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
It's all good to add item line properties onto the product pages. A huge problem is that Shopify cannot export this piece of information in order csv. So, pretty much useless in the end. No one can fill in manually per order. And I don't think people including me want to to pay that much for the export apps you suggested. Too expensive in the end.
Hi there!
We appreciate your feedback as our brand is built upon it.
We will surely add this to our improvements list and hopefully it will be added in the future.
I added this app to test product options and intended to upgrade for conditional product options. The interface was straightforward, I had it up and running - but only half of it worked. When I contacted support they were unable to fix it, twice. I have a Shopify Theme, nothing fancy would really have liked what they claimed it could do. It did not do what they claimed. - would not recommend.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
Didnt like this app at all. Ended up choosing a different app. This one was not user friendly and had too much confusing coding going on. I gave up and switched to a much easier app. ***Update- Found out this app left coding on my theme which cause some of my features to not work. Had to work with my theme provider to have it removed so my site would work again. I'm avoiding all Hulk apps now thanks to the frustration.
We're sorry we couldn't match-up to the mark with our app and support service. We have updated our app and support guide since then, and we're sure your experience will be better this time.
Do let us know if you need any assistance. Our team is capable to take care of your store's needs.
Our products are very complex and we could not offer every option out of the box with Shopify. This app fixes that problem! Thanks guys.
We're thrilled to hear that our Hulk Product Options app can support the complexity of your products! It's our mission to fill those gaps that Shopify may not cover out of the box. Your kind words and the exceptional 5-star rating genuinely made our day. We’re here for you anytime. Thank you for taking the time to leave us this amazing review.
Best,
The HulkApps Team