Hulk Product Options

Hulk Product Options

Reviews (1,902)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.

April 2, 2021

Looks like a promising app. Unfortunately, it did not work for me. The first option I created, as a test, would not Save no matter how many times I clicked save.

Texas Table Studio
United States
About 2 hours using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

November 17, 2019

Delete it already. Only $2 different, I installed another one more user friendly and more tutorial.

Luluizy
United States
About 2 hours using the app
HulkApps.com replied December 21, 2021

Thank you for your feedback.
We are sorry that you were dissatisfied with the pricing of our app.
Your review will be placed on a list for improvements.

Edited October 10, 2018

I don't usually review apps, but I had to leave something to say how unbelievably frustrating and timewasting this app is. The coding takes ages to set up with poor instructions about placement in the code. No instructions about how to insert into product pages. FAQ's don't help. Now deleting all the code the app has installed. Save yourself the time and hastle.

Tree Ticker
United States
About 1 hour using the app
HulkApps.com replied March 11, 2019

Our app, service and guides have significantly improved since you left a poor review. We are here at all times to complete the installation and even personalization on your behalf, and most of the time we do it for free for our merchants.

We would like to change your mind so we asked our manager to reach out to you in regards to the issues you were having.

January 12, 2019

Not easy and clear, I wasn't able to create a custom text field to a particular product. Also, I wasn't able to integrate it directly on the product page as apparently, it needs some manual integration, etc...

99krafts
Morocco
About 1 hour using the app
HulkApps.com replied March 13, 2019

Please reach out to our team, our support is free and not only do we completely install the app for you, we also personalize it based on a store's needs.

March 2, 2020

The idea is great but the actual code is whack and the docs are garbage. As in, they don't exist. The hulk apps website links to the wrong docs and the actual docs don't solve the problem. Super disappointing.

Dink USA
United States
About 1 hour using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

July 14, 2019

This app doesnt let me add products to my option sets so im stuck and cant use it. I tried to contact support and I get no where. They dont even have this app listed in their support services online.

Lancaster Youth Football
United States
About 1 hour using the app
HulkApps.com replied December 15, 2021

We take great pride in our service and we are always so sorry when we hear we weren't up to our customer's expectations. Please accept our sincere apologies.
We would also like to thank you for leaving us your valuable feedback.

November 12, 2020

I am using this app urgently. As a customer, I will not operate it at all after installation. If I can provide a video, I think you will have more users

warmbedu
China
About 1 hour using the app
HulkApps.com replied January 5, 2022

Thank you for taking the time to leave us your review.
Our Experience team is standing by at all times to help you with any queries that you have.

June 9, 2020

this dont work

cutepodarok
Russia
42 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

December 16, 2021

advertised as having a free option, the free option is now $8.90/mo after 14 day trial. Still worth it - but kinda sucks to have the basic plan taken away and still advertised as available for free.

Vice Jewelers
United States
44 minutes using the app
HulkApps.com replied January 5, 2022

Thank you for your review.
Please accept our apologies if our pricing didn't make your expectations.
Please let us know if there is any way of improving your rating!

May 18, 2020

Have another Hulk App which I am happy with, but this one is truly disappointing. So overcomplicated and looks nothing like on the images showed here. Uninstall.

Yuggen #Bethechange
United Kingdom
39 minutes using the app
HulkApps.com replied January 5, 2022

Thank you for taking the time to give us your feedback we truly appreciate it.
We are sorry for the inconvenience this has caused you.
Your feedback will be added to our improvements list so it can be fixed on the app in the future.