Hulk Product Options

Hulk Product Options

Reviews (1,902)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for complex product customizations, ideal for intricate items like personalized jewelry or whole animal cuts. It features a user-friendly drag-and-drop interface with options like text boxes, swatches, and conditional logic. The app is praised for enhancing product pages and supporting retail and wholesale operations. Customer support is noted for its responsiveness and 24/7 availability, significantly improving user experience and boosting sales.

May 9, 2020

I can not install this app. I've tried 4 times already. After I click 'Add app' it redirects me to my Shopify dashboard and throws this error: 'The page you're looking for couldn't be found". Other apps were installed fine.

Pelican Medical
United States
24 minutes using the app
HulkApps.com replied December 15, 2021

Hi there, we are very sorry you had trouble installing the app.
In the future, feel free to contact our exceptional Experience team that can help you with any queries or problems.

October 30, 2019

They state that you can use swatches in the free version, but it is not true. You have to switch to a paid version to do that. I might have paid have they not lied to me in the first place.

Laughing Pet
Kazakhstan
18 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us so we asked our manager to contact you in regards to this review.

September 6, 2019

All your products have been installed and tested, and no free version will work. I don't know if the charged version will work, but it is impossible to choose your products.

Sunfit Apparel
Hong Kong SAR
16 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

October 19, 2020

Even as someone who is tech-savvy, this app is designed for you to NEED to ask for dev help/development to get through it. There are no instructions on how the app efficiently works and constantly puts you in "pro Plan" roadblocks, despite the free plan option making it seem like you can get a functional feel for the app before committing to a paid plan. Unfortunately, I can't see this app ever being targeted towards smaller businesses with the way the very obviously herd people into these payment barriers. Has left quite a bad taste in my mouth. Advice for Hulkapps, make this app more intuitive and offer videos or even just PDF docs on how to run through and effectively use your app. Businesses should not have to rely on dev help with apps, it should be an option, not a necessity.

Tea For Who
Australia
16 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

July 24, 2018

Don't install. It replace part of your theme code and you have to work a lot to remove it before

Cioata Partners
Romania
15 minutes using the app
HulkApps.com replied March 11, 2019

We're extremely sorry to be the cause of your frustration. We have significantly improved our app ever since, and pleased to inform you, that not only do we take prior approval before adding any code into a theme, we also offer free support to complete the installation process, as we understand most of our merchants are not coders.

Would be happy to help you and get your review amended:)

June 13, 2020

Not user friendly, the sample sheet is confusing and our team is confused on how to import data inside the app. Would be great if it was streamlined and automatic, otherwise I would recommend this app for someone who knows how to code.

Cowpresso Coffee Roasters Singapore
Singapore
13 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

October 16, 2021

I decided to try the app to help with sells. I had an issue and customer service responded right away and helped me through it. Hopefully it'll allow my shop to get more sales with the bundles.

ShopNellsNikNaks
United States
10 minutes using the app
HulkApps.com replied October 16, 2021

The app looks great on your store! Thanks so much for the review. Have a beautiful day!

February 23, 2022

No free plan available, despite being advertised as such. You can get a free 14 day trial but not an ongoing free plan.- disappointed!

LittleStitches_Online
United Kingdom
10 minutes using the app
HulkApps.com replied March 2, 2022

Hi there!
Thank you for reaching out to us and leaving us your valuable review.
We are very sorry that our pricing plans were not up to your expectations.
We have contacted you with a possible resolution of your issue.

January 8, 2020

This product should really be called Limited Products Options. I would definitely explore other app options before choosing this one.

The Apparel Plaza
United States
2 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

November 23, 2023

Amazing customer service, they solved the issue within an hour. The app works well, but it's the people that really make the difference. Thank you!

Bowtifulbowsforyou
Canada
HulkApps.com replied December 4, 2023

We're overjoyed to hear your positive words! It's lovely to know that our customer service team managed to impress you and resolve your issue promptly. Your observation that 'it's the people that really make the difference' has truly touched us, as we always strive to make our customer experiences as smooth and enjoyable as possible. Thank you kindly for sharing your experiences with us!

Your feedback is what helps us to improve and offer even better services. The HulkApps team is always here for you!

Best regards,
The HulkApps Team