Reviews (1,901)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for businesses with complex product offerings, including unlimited options and features like conditional logic and swatches. The interface is user-friendly, suitable for both novice and experienced merchants. Customer support is frequently praised for its responsiveness and effectiveness, often providing solutions that exceed basic assistance, enhancing e-commerce operations and customer experience.

October 13, 2023

Hulk Product Options allow my customers to pick different flavors of desserts easily on my site. The app is easy to use, but their customer service is also really helpful if you have any difficulties figuring it out.

Crème & Sucré
United States
Over 4 years using the app
HulkApps.com replied October 24, 2023

Hello,

We're glad to hear how well our app is working for you! It's fantastic to know that Hulk Product Options is making it easy for your customers to choose their desired dessert flavors. We always aim to offer a user-friendly experience.

We're equally pleased to know our customer service team has been able to assist you when needed. Your words are greatly encouraging to us to continue improving and delivering value to our users.

Thank you once again for using Hulk Product Options and for your 5-star rating. We appreciate your feedback and we look forward to continuing to support your Shopify store.

Best Wishes,
The HulkApps Team

March 10, 2023

We don't need a lot of customizations on our site but we still struggled to find the perfect app to help us until this one! When running into problems, we hopped on a chat with customer service and they were able to resolve our issue in a couple minutes! Definitely recommend.

Last State Leather
United States
Over 4 years using the app
HulkApps.com replied March 20, 2023

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

January 4, 2024

has worked well for a number of years, and when i did have an issue , the online support was able to fix the problem in a timely fashion

Spotted Zebra Engraving
Canada
Over 4 years using the app
March 15, 2023

J'ai eu un petit soucis avec mon thème et j'ai été en contact avec Nisha qui m'a énormément aidé, elle a résolu mon problème et m'a apporté d'autres solutions. Je suis hyper satisfaite de son travail et de son efficacité !

Maha deco
France
Over 4 years using the app
HulkApps.com replied March 20, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

October 22, 2021

Great support :) I requested help via the built in chat and got support within 20 seconds. The team member was able to find a solution within 1 hour.

My Cartoon
Netherlands
Over 4 years using the app
HulkApps.com replied October 22, 2021

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

February 19, 2024

amazing! the service with Manoj was super quick, precise and helped me in exactly the help i needed. he was also quick in implementation of the changes, highly recommend :)

Motherswork
Singapore
About 4 years using the app
November 13, 2023

I love this app. I've had to reach out to chat help multiple times to help me make things work correctly. This particular time, it was Khushbu who helped me. She was amazing and fixed everything that wasn't working right.

SandyFeetHawaii
United States
Over 4 years using the app
HulkApps.com replied December 4, 2023

We're delighted to hear that you're loving Hulk Product Options! It's important to us that we provide the best assistance possible, and we're glad to hear that Khushbu was able to help you efficiently. We'll be sure to pass your appreciative words onto her — she'll be pleased to know she made a difference.

Please never hesitate to reach out again if you need any further assistance. Your feedback helps us serve you better.

Best Wishes,
The HulkApps Team

Edited October 24, 2021

This is by far the best app Shopify has got ! It gives you the capability of uploading swatches, images, prices,...all in a clear and organized way to your customers.
And such an easy app to use too...once you get the hang of it, which doesn't take long, it's actually fun to use ! My store looks professional and beautiful because of this app
The customer service is excellent...at times you don't receive an immediate response because of the time difference...they are in India. At night you usually get a quick response, as is it daytime there then.
All my issues and requests are were/are answered professionally and caringly.
I am indeed very happy to have found this app and with my decision to go with it ! This app is invaluable for our art store
The team at HULK is amazing....they are professional and most approachable, have stuck with us until we understood every detail and got it right, and they customized for our specific needs/requests.
They are a hard working professional group of dedicated individuals who were/are with us every step of the way until we were completely satisfied.
THANK YOU SO VERY MUCH to you Amit and the whole group ! ...will certainly be in touch if need further help...Good luck ! Update: My store is not open yet, but i'm working with this app non-stop in setting it up....and absolutely love it. It's also alot of fun to use once you get the hang of it....and works like magic in your website. Customer support is terrific....better to contact them in the night {wee morning hours} and the response is almost immediate. The team always fixes and adjust my website issues ....quickly, efficiently and very courteously...a pleasure to work with ...luv the way my store looks because of this app...so glad I chose you guys ...Thanks so much !

ARTsainu
Canada
Over 4 years using the app
HulkApps.com replied July 30, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Our staff will definitely be happy to read what you wrote.

Please let us know if we can help with anything, our specialists are always standing by to assist you!

April 18, 2019

Great service and prompt replies to all my questions. Anytime I need something changed, they get it done within 24 hours. Great app!

Design Aglow
United States
Over 4 years using the app
HulkApps.com replied April 22, 2019

Thank you for supporting us, and we're getting better with each passing day to reduce our average response time within 3 hours. :)

November 24, 2019

Honestly amazing app - how this is free I do not know because the tech behind this is great. Thanks hulkapps!

Alexander And Ellis Limited
United Kingdom
Over 4 years using the app
HulkApps.com replied November 25, 2019

Hi there! Welcome to the eCommerce space on Shopify with HulkApps. We value our merchants, specially those who are starting out their business and we're glad we were able to help you setup your Product Options.

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about any of our apps!

Best of luck with your business! We look forward to seeing your continued success.