Hulk Product Options , 1,765 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

Edited February 9, 2023

Merci à Nisha d'avoir pris le temps de comprendre, m'accompagner dans mes changements et d'avoir su intégrer parfaitement l'application suite à mes contraintes. Elle m'a fait gagner beaucoup de temps.
une vrai magicienne

Bien-stocker
France
Almost 3 years using the app
HulkApps.com replied March 3, 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

September 12, 2020

DEEPA IS THE BEST CUSTOMER SUPPORT PERSON EVER!

Seriously I was losing my mind and struggled with infinite options for 3 days before I finally reached out for help. It was a simple fix but she seriously made my life so much easier.

Little House Trading Co
United States
Almost 3 years using the app
HulkApps.com replied September 14, 2020

Hey there, thanks so much for leaving us such a wonderful review; we're so happy to hear you've finally sorted out all the issues you were facing with our app.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words about Deepa, and we look forward to seeing you again!

October 1, 2020

An excellent app with an even better team of developers who are very efficient, quick and professional in providing solutions to any uncertainties faced. Well done!

The Summer Bakehouse
Singapore
Almost 3 years using the app
HulkApps.com replied October 1, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

August 27, 2020

¡WOW! Have the FREE version of it, DOESNT MATHER they help me FAST and have the BEST support! Thank you PRIYANKA a lot!. The app is the best, it works great and its just what I needed.

PaperBrushMx
Mexico
Almost 3 years using the app
HulkApps.com replied August 28, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Priyanka was able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme codes. :-)

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

April 14, 2021

I’ve used this app for at least a year and had recently updated my theme. The app stopped working with the update and both auto and manual installs were unsuccessful. I reached out for support and they had things working again after a couple days. Awesome customer service.

Dan Cuevas
United States
Almost 3 years using the app
HulkApps.com replied April 15, 2021

Thank you so much for taking the time to leave us this sweet review. We're glad that our customer service team was able to set up the app code in your new theme!

Please let us know if we can help with anything else!

March 23, 2023

This is an essential app for me.
I am contacting you from Japan, but I always appreciate your polite and prompt support. I can use this app with confidence!

フロアマット専門店HOTFIELD 公式サイト
Japan
Almost 3 years using the app
HulkApps.com replied March 31, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

November 26, 2018

I sell shirts in many colors, sizes, types and with customization options. I looked everywhere for an app to allow me total flexibilty. The Shopify system only allows 100 total variants so that caps me at 5 colors x 5 styles x 4 sizes = 100. No enough! ... and does not offer color swatches.

This FREE app from Hulk is incredible and so user friendly. Allows unlimited variants in a very simple interface and color swatches too!

Also, this is the only app that allowed me to so easily program CONDITIONAL variants, meaning variants that will only show up once client makes another selection. In my case, if customer click YES to customize the garment only then do the other variants appear with choice of customization options.

Finally, tech support is incredible, I wrote with a question regarding the app and they solved my issue within 24 hours. This app is 100% 5 stars in my book!

Over The Boardwalk Shirts
Canada
Almost 3 years using the app
HulkApps.com replied March 8, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Edited June 29, 2021

I reached out to support as I had a few questions, having just installed the App today. Amit went above and beyond everything I expected and made it incredibly easy. Thank you Amit. I look forward to seeing extra sales now. I had to reach out to the team again as I couldn't figure something out and, as always, they were super-quick to respond and dealt with my issue quickly. Brilliant. Thank you!

Carathea
United Kingdom
Almost 3 years using the app
HulkApps.com replied April 5, 2021

Thank you for your kind words. Amit is a hard-working member of our HulkApps family! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options app, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

Edited March 25, 2024

I'm always one to find a way to avoid paying for an app. But I've used the free version for 2 years now - and the support is always amazing. Super fast and they actually get to the root of the problem right away. There is definite value to premium and I really appreciate the app devs

Tree Dee Designs
Canada
Almost 3 years using the app
HulkApps.com replied June 15, 2021

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants.

We're very happy to hear that you were able to get an awesome experience from some of our great specialists!

If you face any issues with Shopify, feel free to reach out to us for professional help!

October 9, 2019

This is good but the customer service team is excellent! I've had a few issues but they've been reliable and extremely quick to respond. 10/10 would reccomend

The Surfboard Warehouse NZ
New Zealand
Almost 3 years using the app
HulkApps.com replied October 10, 2019

Hi there! Thanks so much for the review; we're really glad to hear that our customer support team was able to get everything worked out for you! Our experts really have a lot of knowledge to make sure everything is running smoothly for our merchants.

We are happy to have you. :-) Thanks so much for trying us out!