Hulk Product Options , 1,766 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

Edited August 29, 2020

Probably the best app with free features out there. They are quick to help install and fix any errors that may come up. Easy to use. These guys will even go above and beyond to help you with your site if they can regarding tweaks that have nothing to do with their app. For free, Could have a few things to make it perfect but there are paid apps out there if you want even more customization.

Kristine Marie Designs
United States
Over 2 years using the app
HulkApps.com replied May 28, 2019

We are even coming up with priority support soon. This will help merchants to skip the queue and get responses quicker.

Our team is planning on taking the Product Options app to the next level. Stay tuned!

Edited March 11, 2024

We've made our e-commerce vision come true thanks to Hulk Apps. And the support is fast, courteous and excellent staff. It may still be imperfect, but I give Hulk Apps high marks.

2023/09/22
The Hulk App has helped me many times.
it's quickly resolves the situation I'm in trouble with.
What you can't do with Hulk, you can't do anywhere else.
That's why Hulk is such a great product.
And the wonderful team operators have saved my problems many times.

thank you.

-postscript-
Hulk App support is very good and helpful.
At least most of my dreams have come true.

There was a temporary system problem, but the response was excellent.
Especially the excellent assistant who supported me
I am grateful to Deepa.
thank you.

西日本武道具
Japan
Over 2 years using the app
HulkApps.com replied November 8, 2022

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

January 27, 2020

I contacted hulk apps about an issue I was having and they were very quick and efficient to resolve what was going on. Definitely an amazing app!

Lilli May Collections
Australia
Over 2 years using the app
HulkApps.com replied January 27, 2020

Hi there! Thanks for leaving us such a wonderful review. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support.

July 19, 2022

Love the versatility. Not being very technically minded I can navigate through options and create my own settings so very helpful. Would recommend.

Paper Love Card
Australia
Over 2 years using the app
HulkApps.com replied August 12, 2022

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

August 24, 2021

This app works well, especially for the price. I had a couple minor issues (styling and one small functionality issue in the cart) with set up on my theme that Hulk Apps helped with. Their customer service is 5 stars! I would give the app a 4 star, I think the back end could be a bit easier to use, but its not hard to learn.

Krøvel Furniture Co.
United States
Over 2 years using the app
HulkApps.com replied August 24, 2021

We are so grateful for your kind words. We're working towards enhancing our back-end usability so you won't have a hard time navigating through our app.

Thanks for sharing your review with us and the Shopify community!

Edited June 8, 2021

Amazing App! With the help of the Hulk team, it does exactly what we wanted. I recommended it to everyone. You can count on the team behind that amazing app!

Boulangerie Jeff le boulanger
Canada
Over 2 years using the app
HulkApps.com replied April 9, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

Edited September 8, 2022

They just keep nailing it! Wish I could give more stars! I've been using the app for a couple of years. I have had no issues. Customers find it quite easy to use to pick a design or personalize items. I started with the free version and have since upgraded to Pro. The customer service is superb. Whenever I have a question, I get a quick, thorough, and knowledgeable reply. Highly Recommend!

Exquisite Stitches
United States
Over 2 years using the app
HulkApps.com replied May 25, 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

September 24, 2019

This app does just about everything I could ask out of a product options app, and I was told that I can make changes on the paid version and switch back to the free version and my premium options will still be working. I thank them for allowing this and want to share it. Thank you hulk apps. You'll still get a lot of money out of me because I'll be using your app on all of my sites for as long as I am developing. You deserve it.

Carrie Cramer Fine Jewelry
United States
Over 2 years using the app
HulkApps.com replied September 24, 2019

We're incredibly grateful and super excited to welcome you in our Hulk family. It was a pleasure collaborating with you.
We hope you continue using our apps and services in all your client's sites!

Cheers!

Edited April 15, 2022

I use this app to add more options for my customizable products. The team does incredibly well to cater to all of my requests (especially Nisha!) and resolved issues with my store really quickly. Overall amazing!

SILKEYKBD
Malaysia
Over 2 years using the app
HulkApps.com replied March 15, 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options!

February 17, 2020

This did exactly what I needed! We wanted customers to be able to add a name for us to customize on a shirt, and this app was perfect. I tried installing it myself and had a bit of trouble. I messaged customer support before going to bed, and it was fixed before I woke up this morning. Now the product is live and we're good to go! Definitely give this app a try!

Thread Mail Designs
United States
Over 2 years using the app
HulkApps.com replied February 17, 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options App for our users. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.

We're so happy that our experts could set up your options for you while you were away and we hope you can try more products we offer and make your store even more amazing!

Good luck with your store!