Reviews (1,901)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for businesses with complex product offerings, including unlimited options and features like conditional logic and swatches. The interface is user-friendly, suitable for both novice and experienced merchants. Customer support is frequently praised for its responsiveness and effectiveness, often providing solutions that exceed basic assistance, enhancing e-commerce operations and customer experience.

June 14, 2022

Great app and easy to use, fast respond customer service! Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

www.jossieopals.com
Indonesia
About 2 years using the app
HulkApps.com replied June 14, 2022

Hi,

And thank you!!! Thank you for loving our app and service so much, we appreciate it!

Kindest regards from the team!

November 25, 2020

When I needed Infinite Product Options to also show up in the packing slip template, HulkApps was very quick to answer the trouble ticket and assist with adding the necessary code. They are very delightful to work with.

By Small and Simple Things
United States
About 2 years using the app
HulkApps.com replied November 25, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our product and our awesome support team specialists!

Please let us know if we can help with anything else! We are always standing by to help. :)

February 8, 2021

After trying 5 different product customization apps, I finally found this one. Exactly what I needed for my store with easy to use functionality. Also, they provided fast support when I needed formatting assistance. Highly recommend!

Arcturus Gear
United States
About 2 years using the app
HulkApps.com replied February 9, 2021

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

November 21, 2018

This app helped me provide multiple different product options to my site, each with individual customisations and conditions, and the customisable display options allowed me to make the app run flush with my site design.

When I encountered a problem with the options not displaying correctly on mobile, I emailed HulkCode Support and they fixed the issue for me within a few days. I then encountered a follow up layout and display issue, which they quickly fixed the next day.

Overall brilliant app and brilliant service!

The Simple Shaker Company
United Kingdom
About 2 years using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

December 11, 2021

Exceptional service from Nisha from the HulkApps support team! Quickly resolved an issue I had been struggling with for several hours. A great app with an even better support team.

Hackney Peddler
United Kingdom
About 2 years using the app
HulkApps.com replied December 13, 2021

Thank you for your kind words. We will make sure to forward this to Nisha, and are sure she will be more than happy to read your valuable feedback!

Edited September 7, 2022

Brilliant support I love the Team at Hulk, always available to help, listen, resolve and customise without any hassle. Well worth the money to a small UK business like us

Flexitags
United Kingdom
About 2 years using the app
HulkApps.com replied April 30, 2022

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

August 4, 2020

Trully a great app. Does the job, and the support team is amazing at solving problems, and getting things just as you want them. Even in the free plan, you have everything you need to make product options. Just what I was looking for. I extremly recomend this app!

Nidore
Portugal
About 2 years using the app
HulkApps.com replied August 4, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. We're thrilled to see you happy!

May 5, 2018

Even though it's a free app - support is very helpful and responsive. Thank you!

Awontory
Singapore
About 2 years using the app
HulkApps.com replied March 8, 2019

Thanks for the review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Edited November 17, 2023

Đanin was quick to help resolve our issue. Hulk product options has been a great fit for us.

Rain Gear Pro
Canada
About 2 years using the app
HulkApps.com replied November 16, 2021

We are so grateful for your kind words. Deepa will be thrilled to read this, so thanks for sharing your review with us and the Shopify community. :-)

April 8, 2022

I cannot speak highly enough of this app or the support, they are both amazing. I have used this app for years with a regular Shopify theme, it worked great. I recently changed my theme and the theme was not fully compatible with the app and the price were not being updated in the cart, the support time spent a lot of time and effort getting this sorted for me, including instructing the theme developers what they needed to alter.
Would 100% recommend for shops which have product options

SupergeekDesigns
United Kingdom
About 2 years using the app
HulkApps.com replied April 30, 2022

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.